Is your card showing up in local storage?
Go ahead and format the card it might help
And when Wyze does release their own it will be theirs and this won’t have to happen again. An upside.
Thank you for your honesty in how this came about. I cant say that for me its a dealbreaker as I mostly use this to check on things at the cottage while away .I have multiple wyze cameras at the cottage and home and really could not have afforded having a “security” company install this. I think that for the price of these cameras we are all getting more than our moneys worth and I appreciate wyze trying to keep cost on all their items as low as possible…to our advantage…they gave this (person detection) to us for free and for reasons beyond their control they need to regroup and come up with another solution , I cant imagine asking them for compensation for something that was not their fault and which they obviously feel bad about.
One thing though I was wondering about …I m not savvy enough…if person detection was onboard the cameras , I assume it was not using data from my router to "detect " a person whereas if its done through the cloud does that mean that everytime motion is detected it will send it to the server to be analyzed ? The reason I ask is I have multiple cameras (7) but since its a cottage I have a limited data plan and dont want to use all of this to “analyze” every motion that is detected. So in a nutshell , will a cloud service for detection use more data than an onboard solution ?
Thank you again and looking forward to your future products ie: outdoor cam,doorbell,floodlights
Thank you for being upfront and honest with us about the removal of this feature. Sometimes bad deals are made we learn and move on. I look forward to the new AI when it shows up. Until then I will get reacquainted with insects around my home along with the other things that will set off the motion alarm.
I really want to see this company succeed, the products you manufacture are good quality and the software is evolving all the time. When you invest your time and money in a start-up with goals like yours you cannot go wrong. Ignore the negative comments, and learn from this.
I believe in what you are doing, I currently own 8 bulbs, 4 cameras, and 4 plugs. I have 4 bridges along with door break sensors and motion sensors. I believe in the story you are trying to tell keep listening your user base and we will keep buying products.
I support your idea of Wyze developing their own Hub / NVR / NAS drive; I believe also that offloading the processing of motion/sensor detection, specially the AI for person detection will free the camera to dedicate its resources on capturing and streaming video. But I would suggest to have an option to use SATA HDD / SSD, since NVMe SSD is quite expensive and at the moment not even mainstream yet.
In a nutshell - Yes. (Also outside of a nutshell. 
)
I hope they gave Wyze users lots of Kudos for sending in all their videos to tune their product!
I don’t think cloud based person detection will necessarily use more data than the current on-camera implementation. Here’s why: In the current implementation, you must have regular (non-person) motion detection turned on in order to enable person notifications. This means that in the current implementation, the clips that are being analyzed onboard the camera are also already being sent to the cloud.
Here’s the support site reference:
https://support.wyzecam.com/hc/en-us/articles/360031188971-Person-Detection-with-Edge-AI
Thanks @Kaloy,
Storage-wise, I’ll meet you in the middle with 2.5" SSD support… 
I’d still like M.2 slots available though.
And, actually, sata interface M.2 drives are much less expensive than NVMe while eliminating the need for 2.5" bays.
NVMe SSD is more mainstream than you believe . If one purchases a decently spec’d notebook (e.g, on over $500), they will likely find one inside. While they are more expensive than hard drives per GB, and probably always will be for very large capacities, they may not be as expensive as you believe. That said, an NVMe SSD would certainly be overkill for the number of cameras a 2.4 GHz WiFi connection could handle.
Also, despite being an SSD aficionado myself (I’ve had SSDs in my computers since back in 2010 when $100 for 40 GB was a bargain), I don’t see the need for them in an NVR. Hard drives do well enough with sequential writes, and when you factor in that data is written 24/7, an SSD probably wouldn’t last longer than a hard drive before failure.
Finally, if the NVR came in a “no drive” configuration, there would be nothing preventing someone preferring to use an SSD from fitting it with a SATA SSD. I should note here that at some point I expect NVMe SSDs to actually become less expensive per byte than 2.5" SATA SSDs.
I was thinking NVMe / SSD more in terms of playback performance than recording. Also to reduce bulk & power consumption since any M.2 form factor device is minuscule compared to 2.5" / 3.5" device widths.
Plus, I wouldn’t build a “Wyze Premium” product - upon which to base future goodness - using underperforming storage devices. I envision something small & elegant here, unlike a big bulky NAS or SAN… 
Don’t upgrade your firmware.
Yeah… NVMe SSD is becoming mainstream on server/workstation market, but in my place most surveillance companies’ NVRs still use the following types of SATA HDDs:
And I think they are practical based on price/GB specially for continuous recording (24/7) from several cameras.
It seems to be working now. Thank you.
What did you do to get it to work?
Very unfortunate news but thank you so much for letting us know. Wonder if XNOR decided it was time to increase profits before the new year and got a little too greedy with Wyze. If so, serves them right in doing business that way to lose Wyze as a client. I am looking forward to Wyze’s in-house person detection and wonder if it will be even better than XNOR’s? The beauty will be that Wyze can fix issues much better and quicker than it would if they had to rely on a vendor such as XNOR. So, in the long term this will more than likely be best for everyone at Wyze and us users.
What happens to all of the data I sent them, helping them with their AI? I can’t believe how many clips I sent them.
Wyze retains the data and will use it to develop their in-house person detection.
Same here in Australia (Perth)
Awesome Transparency and sorry for the bad news… their loss in my opinion. Wyze is a great company and truly like all the interaction devices that are being developed…
Thank you