Fair enough. Challenge accepted. Besides the fact that employees have told me this themselves multiple times, I will find some public references over the years for people:
Here is one statement from an AMA that seems to be definitive for everything in the company, and then clarifies that this includes the Palm Lock:
Wyze, in compliance with applicable law, will only provide user data to law enforcement in response to a valid subpoena, warrant or other similar official legal request.
Another Official Wyze employee statement:
Wyze does not share your data with law enforcement agencies or governmental bodies unless legally obligated.
This statement was also restated verbatim in this response here as well.
More was discussed here in the past:
Their reaction/response sounds pretty definitive to me, and they’ve reiterated it ever since.
They have also left the status of the wishlist item for this topic officially listed as “Probably Not”:
For those of us who want to build safer neighborhoods, we want to be able to automatically donate all camera footages to local law enforcement to make their job easier. This should be an opt-in feature though so as not to invade user privacy.
The wishlist is made to match their internal systems, so if they did this, that wishlist will be updated to “Wish Granted”…so feel free to “Follow” that thread to be notified if that status ever changes.
Consumer Reports in May 2023 reached out to Wyze for an official comment on this issue:
A Wyze spokesperson says, “We only share if law enforcement provides a valid subpoena or warrant.” While ADT and Wyze didn’t explicitly state they don’t provide footage in emergency situations, we couldn’t find any policy to the contrary in their legal documentation.
Yet another official statement from a Wyze Employee:
From time to time, law enforcement personnel issue subpoenas/warrants to Wyze that legally compel Wyze to provide customer data in its possession to the extent that customer data is responsive to the subpoena/warrant.
If Wyze has customer data in its possession that is responsive to the subpoena/warrant, Wyze will provide that customer data to the law enforcement personnel, as it is legally required to do.
Two replies about this on X/Twitter:
Wyze
Wyze
This also came up last September on X after the Charlie Kirk incident, with details here:
I think the context helps it make more sense. What happened was: Sep 10th public shooting occurred, initiating a massive manhunt for the perpetrator Sep 11th TMZ posts a Wyze cam recording that captured the suspect walking to and from the campus Wyze responds: https://x.com/WyzeCam/status/1966297705338253641 [image] Somebody else comments that they should “just carpet bomb the whole area with wifi cams” Wyze responds: [image] and then subsequently says in the same context: [image] So th…
I believe this has been brought up in more AMA’s too, but I didn’t take the time to search them all. If a person needs more direct evidence, then remember to ask about it again during the next AMA event, or follow @Seapup 's great advice to ask yourself through the proper channel:
Please contact Wyze via email or phone so Wyze can properly address your concerns. Wyze has a special team set up to answer privacy, data collection, data retention, data sharing, etc. questions. Contact information is located at the bottom of the Privacy Policy page. Sending an email will most likely provide the fastest response.
No disrespect intended
No offense taken. I knew authoritative sources existed, I was just trying to give the TL;DR answer that they have stated countless times they don’t do this, and never plan to. They said it’s not even a consideration or discussion point and would violate their foundational core values.
I hope that helps. ![]()