Wyze is a Chinese Company ( Discussion Continued)

[cohibajoe]

I would Agree to this…Middle quality sold at disposable prices.

[Customer]

What a coincidence, was just watching the beginning of the Stan & Ollie biopic on IMDBtv. Not bad.

[Big_monkey]

When they first came out they were fraught with problems not so much mechanical as they were software and firmware I think they’ve gone past that era and entered an era of a very capable camera. The company is still a little lax on communicating their intentions to the customer what they’ve come along ways and I think they have a place in the industry

[peepeep]

Here’s a question. Is the ‘cheap junk’ Chinese manufacturers are capable of producing sold within China to the Chinese? Or are the Chinese people offered only middle-grade and better quality in a controlled market?

I don’t know.

Wyze ‘private labels’ the Xiaomi camera, adds software and interoperability value and brands it Wyze for sale in the US.

@Customer

ODM, or original design manufacturing, is also also referred to as “private labeling.” This is where an importer selects an already-existing product design from a factory catalog, makes a few small changes and sells it under their own brand name. Changes can include things like packaging or product bundles, colors and branding, and some limited adjustments to components or functionality

OEM stands for Original Equipment Manufacturing, and refers to products that are fully designed by one company and then licensed out to a manufacturer to produce.

Is anything of quality lower than a ‘Wyze’ offered to consumers in China’s internal market?

@KayTel

I had two WCOs. The first one died, yesterday, after 2 weeks of use. Smoke came out during charging. I build circuit boards and electronic devices as a profession, and my curiosity got the better of me, so I did a post mortem disassembly; this of, of course, voids the warranty, but I am not worried about that. I found a problem and reported it to support with a picture. The problem is not frequent in electronics, but neither is it unusual. I will say that, in my professional opinion, the Wyze Camera Outdoor is well designed and manufactured. There is room for improvement, but, so far I like it better than five other cameras I have tried for my purposes, Three of those died after a night in the rain. I dissected those and did not like what I saw.

[emphases added]

[leonleung]

So what if it is. I don’t care. Mashushu, what it is that you are so afraid of? All Tech companies around the world collect information from everyone. If you are worried about it, I would advise you to not using any technologies that are connecting to the Internet.

[FullOfBeans]

I appreciate this thread. It’s one of the most informative conversations I’ve found on this forum in regard to Wyze’s products and provides a a deeper look into its relationships. I’m of a mind that there’s never too much transparency when it comes to consumers’ interests. Conversely, it’s common and widely accepted practice for companies to “protect” their operating practices to the detriment of the public. (The worst examples of which might be Johnson & Johnson, the Sackler family and Dupont.). Those are only a few examples of why people have ample reason to question everything.

On the other hand, China is not exclusive in its invasive practices. I’ve worked for several US government agencies and have had firsthand experience with, at the very least, the lack of privacy people should expect here in the USA. The Patriot Act allows government agencies to demand private information on anyone they want from companies and other agencies with no oversight from the courts and no disclosure to the public. If you’re worried about China and not worried about our own government, you might be delusional or uninformed .

[FullOfBeans]

So in re ODM vs OEM, doesn’t it seem that Xiaomi is the OEM of the Wyze branded cams? I appreciate learning the distinctions between the two.

[FullOfBeans]

I’m sorry to be contrary but my mileage with the equipment and especially the firmware and software, the two factors most directly under Wyze’s control, suggests Wyze is selling DISPOSABLE quality sold at MIDDLING (or higher) prices when I consider performance and build quality vs new customer prices of cam + spotlight ($50) plus outdoor power adapter ($12) plus mounting kit ($4) plus Cam Plus for 1 year ($15) plus SD card ($9 for 32GB).

How is that significantly cheaper than Eufy or Lorex who offer wireless cams with all those features included and with reportedly better build quality, no strings attached and no subscriptions needed?

[peepeep]

@FullOfBeans

So in re ODM vs OEM, doesn’t it seem that Xiaomi is the OEM of the Wyze branded cams?

If no changes are made to the existing design then OEM.

If changes are made then ODM.

In any case the purchasing entity sticks their brand on it.

I think in some products (the cams, at least) Wyze contracts for design changes in subsequent ‘versions’ (V2, V3…) while the V1 may have been pure OEM.

Not my field, though, just playing it out.

[mashoor539]

In fact, the app bundle of the app is com.hualei.WyzeCam

[chefpapier]

All of this is great but they still have the worst customer service tech department . When and invariably their home security system they sell crashes, you will need at least 3 day turn around before it can be fixed. Hopefully your house won’t be broken into or your family won’t be harmed durning this time period .Their chat system is nothing more than an overseas dept that reads from a script and always offer a resolution by email that repeats verbatim how to resolve the situation with the exact same thing that was read to you off a script from either a phone call or online chat from the customer service department . This is more of what’s wrong with this company rather than the question of who they are owned by. Stand behind your products and provide quick resolutions to get your products up and running. If not, you might as well just tell your customers you get paid for.