Wyze cam pan setup issues

Yes, I’ve recently purchased the “wyze cam pam”. Well I’m having technical issues and have not been able to overcome step one. The yellow indicator light stays yellow and does not flash and after holding down the setup button, I still don’t receive a verbal command from the device like the instruction manual says it would. I thought maybe it was a firmware issue but I’m still having no success. I was asking the community if anyone else has come across this issue or if there’s any suggestions that may help my situation. Thank you