Vacuum wheels appear to be damaged

My Wyze robot vacuum picked up a piece of my wife’s clothing in its wheel. It stopped, as it was supposed to, but since then, the vacuum moves crooked and is noticeably slower. Has anyone else had this issue? Do I need to return this? How can this vacuum not handle tangled wheels one time?

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Hi @bates3289 and welcome to the community Forum! :slightly_smiling_face:

Suggest you open a ticket with Wyze Support. Live support is available: +1-206.339.9646
Monday - Friday 5 am - 6 pm PT | Saturday 8 am - 4 pm PT