We have a network of about 10 cameras - mix of V3 and V4. The V4’s perform terrible. Get 1 bar with access point 10’ away. Go offline constantly. Switch a V4 with a V3 and the V3 works perfectly.
Any suggestions other than dumping the V4’s?
I have 11 other cams, V3, WCO, V3 Pro. I’m using my own Motorola basic cable modem/router and the V4 is 18 feet from the modem/router. Have you tried the V4 in a different location?
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Have tried numerous other locations with the same results. All of the V4’s performance is very poor.
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That’s interesting. My observation is that the V4 WiFi performance is at least as good as the V3. Small sample size on the V4 however (I only have 2 - and one of those is 6 feet from the WiFi AP).
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I have to believe the V4 has a problem. All of them exhibit the problem. Even when we hold them 2’ from the access point. A phone gets full bars when 20’ away.
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It shouldn’t matter but I’m curious, is your LAN WiFi6 capable?
A possible bad batch?
I heard many good reports on the V4.
Tempted to buy one, but I ran out of windows to put one in.
The wifi connection issue , going offline randomly every week or so, having to do manual hard reset are a known issue with WYZE CAM and products . Hopefully their engineers start to correct this.
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I have a couple of V4s. One is installed close to a V3. It always connects fast compared to the V3. No problems with either one.
Agreed. My V3 and V2 cam work fine here and overseas.
There seems to be no common thread, or one we can find.
Yes, our network is 6 capable. We have an Arris modem/router that has 3 Eero6’s hardwired to it to act as access points. The V3’s all get 3 bars as do phones. The V4’s get 1 bar.
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I am also experiencing issues with cam V4 going offline regularly. V3 is much more stable. This seems to be systemic and needs to be addressed.
I agree that the V4 WiFi performance is terrible. I ordered a 3 pack. I tried 2 of them. They took forever to connect. When it did work, all I got was a few still frames now and then. I was 10 feet from my access point. I even tried turning off my newer upgraded WiFi system, and then turning on the older built in WiFI from my AT&T gateway. Same results. I have 4 Wyze Pan V2’s distributed all over my house that work flawlessly on either WiFi system. The only bright spot is, Wyze pays for the return shipping, which I am taking advantage of. I think they are trying to reduce the price point by sacrificing quality. I believe most people would pay a few more bucks for something that actually works reliably. Probably why the V3 Pro is still selling for $50.
Same issue here. V4 cam replaced a V3 cam that developed camera issues. Had a hard time getting it to connect to my phone’s bluetooth to set it up and now it loses connection to my Wifi network on a regular basis. Check the Wifi signal strength and it shows 2 bars.
Running a test of it closer to my router to see if that solves the connectivity issues.
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Very interesting. I will monitor your progress. I haven’t seen an issue with my lone v4.
Just an update to my previous comment. As I said, I returned the 3 pack of V4’s to Wyze and obtained a refund without any problems. Since other people have said they have had good luck with their V4’s, I took a chance and bought one V4 from a local store in the Chicago suburban area. It connected to WiFi and worked without any real problems. After testing it for a few days. I can say that the WiFi signal is definitely not as strong as my Pan V2’s, but it does work. Like most other low priced electronic devices, I’m sure due to chip availability, the internal components on the circuit board might change over time. Maybe the V4 I picked up locally had a newer or different WiFi chip. Since the Pan V2 is a much taller camera, it’s possible the internal antenna is better. Without taking it apart, I can’t really be sure.
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I know ARRIS Gateways allow a single SSID to host both 2.4/5Ghz bands. Sometimes that can confuse devices. Placing each band on their own SSID would rule that out. But you said you have another router providing WIFI6. Not sure if because of that you have the radios off on the ARRIS and are just using it as a modem.
It’s possible that it’s in a WiFi dead zone. Try moving it around to see if the signal improves. How far is the nearest access point?
I have a friend complain that she had very poor WiFi while accessing it from her laptop. For aesthetic reason, she hid the router behind the TV.
Also if you have more than one access points, it could be connected to the wrong access point.
We have the bands on separate SSID’s. The Arris is our modem/router. The Eros are access points only.
The cameras are about 15’ from the Eero with no obstructions. Each Eero is about 70’ from the other Eero. The Eeros are hardwired back to the Arris. The v3 get 3 bars. The v4 gets one if we are lucky.