[Updated 02-13-20] Data leak 12-26-2019

Yes! The powers that be…please take this as a good time to switch to an authenticator app like Google Authenticator.

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in this case, simjacking is not an issue. unless you seriously think this alleged breach is gonna be followed up by someone going through every number and contacting their service providers in hopes of porting everyones numbers onto individual sim cards. yeah ok.

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I doubt it would happen. Thank you for sharing!

I didn’t mean for this situation specifically, I just meant SMS 2FA as a whole.

I just deleted my Wyze app and re-installed. As I opened the app it gave me a brief window in which i was able to see my devices before it went to the main log in page. I’m leaning toward an app issue… I hope. Unfortunately it still has a login issue but at the very least i am still able to log in Wyze thru my desktop browser.

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Logged in, but I’m not receiving 2FA code. Can I disable 2FA online? Or only through the app?

Just got an official email from “store@wyzecam.com” saying they are working to resolve the problem!

We’re experiencing login issues. We’re fixing it ASAP.
Hey Friends!

We’re seeing multiple reports of failed login attempts with 2-factor authentication. If you recently tried to login to your Wyze account and the login attempt failed, hang tight! Our 2-factor authentication servers have been overloaded by requests and we will likely need a few hours to catch up. We have all hands on deck working to resolve this issue.

Also, if you linked your Wyze account with Alexa, Google Assistant, or IFTTT, please re-link the services.

We’ll get your Wyze account back up and running ASAP! We’re so sorry about this!

Wyze

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Sniffing is easier than social engineering.

Carriers asks security questions. Some do ask a few questions.

People might not be aware but 2FA has been hacked by the Chinese…

I deleted and reinstalled mine but still could not log back in. Frustrating.

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It is just going to take a few hours for the service to get caught back up

YES> Google Authenticator app pls.

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Someone needs to work on reading comprehension. The 2FA system is overloaded because everyone is logging back in at once. It’ll clear up.

Nobody cares to change your phone number. They’re not that bored.

The 2FA in that article is different from the 2FA Wyze is using with the app. There are different types of 2FA.

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Annoying. I tried checking some alerts earlier , about 2 hours before making this post, and found that the app had logged me out. I tried logging back in and it didn’t accept my password. I reset it and waited for the 2FA text but it never came. I hit “resend code” and it said “invalid number entered.” I didn’t enter any number because I never got the code.

I tried again a couple of times and am now just getting a message that says “too many attempts, try again later.”

I finally got home and always turn my cameras off when I’m home but I have ZERO control over my cameras right now, I can’t see any alerts, and can’t turn the cameras off. I had to physically unplug the cameras.

Not good Wyze.

MOD NOTE: Post edited to conform to the Community Guidelines

Unless I’m missing something, sniffing requires both physical proximity to the target and specialized hardware/software to sniff SMS (Stingray, downgrade attack, etc). Social engineering can potentially affect any target from anywhere with nothing more than the street someone grew up on and the last 4 of social (an oversimplification, of course, but it gets the point across). Sure, carriers ask security questions, but people aren’t always creative and choose something that isn’t actually what the question asks.

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Just in case you didn’t get it or you haven’t read your email here is the
Info email wyze sent out

Hey Friends!

We’re seeing multiple reports of failed login attempts with 2-factor authentication. If you recently tried to login to your Wyze account and the login attempt failed, hang tight! Our 2-factor authentication servers have been overloaded by requests and we will likely need a few hours to catch up. We have all hands on deck working to resolve this issue.

Also, if you linked your Wyze account with Alexa, Google Assistant, or IFTTT, please re-link the services.

We’ll get your Wyze account back up and running ASAP! We’re so sorry about this!

Wyze

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If you think social engineering is the faster and easier way, then that is your opinion.

The point is it does not matter what kind of 2FA is being used. The proper way to secure your account is make sure that password need to be changed on a frequent basis.

I too am getting the same errors as others have posted about. It is a bit frustrating, however, I do trust that Wyze is doing everything in their power to resolve this issue.

@WyzeDongsheng , I’ve been with you from almost the beginning, and I will continue to be a loyal customer. Thank you for always being so transparent. Keep up the good work.

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I did not receive any emails from Wyze.

Now when I try to log in it just says “Invalid Number Entered.” I didn’t enter any number.

In addition to any security issues, the login system seems to be broken too.

Can someone please tell me how I can control my cameras?