We have sent emails out to all affected and unaffected Wyze users from the security issue that occurred on 2/16/24. The first email went to all unaffected users. The second email went to users whose event thumbnails were made available to others but not tapped on. The third email went out to user…

Do not forget that if you have an outside driveway doorbell camera, they know when you leave your house/garage!

[image] andybwell: all motion events are available to anybody with access? This is not true. Only you have access to your cameras events (and users you have shared your cameras with). In this case there was an issue that caused some of those event thumbnails (and maybe videos) to be visible…

I am also curious about AWS involvement in this. Wyze has had a lot of outages recently, and they always say it’s due to AWS even though most of the time there are no AWS issues reported. Most likely it’s like others have said, the issue only affects the servers of a specific client (wyze), so it’…

So at this point it’s been ~12 hours and I still haven’t received an email from Wyze. I know my account was possibly affected because I tried logging into wyze and wasnt able to access my camera around the time of the incident. I contacted support and the support agents seem to have no idea what is…

Normally they are only available to your own account - no one else. This issue last weekend did result in a very small number of events being able to be seen by some other account.

Here is a link to the latest update from @WyzeDave . [image] Wyze Outage and Investigation of Security Issue Wyze News Update 2/19/24 Hey all, Our teams have been very hard at work all weekend and I wanted to provide a quick update about what we’ve uncovered about the se…

I did say “access” My concern, obviously, is “Illegal” access, which happened here.? This whole episode has opened up a “can of worms” in my head. So if a Wyze camera is used as a baby monitor (I was considering this) everything is being recorded in some central computer?

Yes, that’s how the cloud works. Cloud events are uploaded to a data center (or multiple), where they are stored for 14 days, used for AI processing (if enabled), and sent as a notification to your phone (if enabled). The only way for features like those to exist are with cloud events. Even some …

As a result of increased demand, it mixed up device ID and user ID mapping and connected some data to incorrect accounts. I’m sorry, but this is absurd. Increased load doesn’t cause code to decide that a key is x instead of y - a race condition would, but this sentence suggests that code arbitrar…

[image] IronMan: As a result of increased demand, it mixed up device ID and user ID mapping and connected some data to incorrect accounts. I’m sorry, but this is absurd. Increased load doesn’t cause code to decide that a key is x instead of y - a race condition would, but this sentence sugges…

Update on Investigation of 2/16/24 Security Issue

Wyze News

WyzeJasonJ February 19, 2024, 7:14pm 73

Here is a link to the latest update from @WyzeDave.

Topic		Replies	Views
Wyze Outage and Investigation of Security Issue Wyze News	160	14395	February 26, 2024
Wyze Web View Service Advisory - 9/8/2023 Wyze News important , service-advisory	41	9420	November 12, 2023
Wirecutter: Why We’re Pulling Our Recommendation of Wyze Security Cameras Watercooler	54	10518	February 27, 2025
Live, seeing another person’s feed Cameras iphone-ipad , cam-v3 , web-view	14	3566	September 15, 2023
Service Advisory 02/16/2024 Wyze News service-advisory	519	16583	May 21, 2024

Update on Investigation of 2/16/24 Security Issue

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