Thumbnail not working

Is any having thumbnail not showing on the door bell pro. Started @7:30 pm last night and all day today it just show an image

of the door bell. And I’ve gotten at least 10 notifications with no pic iOS 17.2 and on the latest app 2.47.0(6). Any help is appreciated I don’t know what’s happening I’m at work now so I’ll have to see when I get home