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[Crease]

@jazztml

The double picture is one of these.

That is weird! I’ve never seen that and have no explanation for it, but I definitely appreciate your sharing the image, because that helps me understand what you were describing earlier.

Edit: The only thing I can think of related to that is that it may be some kind of funky glitch or malfunction with Smart Focus, but I’m just speculating here. The Smart Focus control in the strip under your viewer appears to be greyed out, and it still has the “BETA” label on it. I noticed when I first got a Cam v4 and began playing with it that the Smart Focus feature had the “BETA” label even though I’ve used only production firmware and app versions, but now that I look at the Live Stream of one of my Cam v4s I see that the “BETA” label is no longer there.

I wonder if getting back onto production code would alleviate that issue for you.

[dave27]

I noticed odd things like that when I tried enabling hardware decoding in the app settings. Especially when turning the phone sideways and back. Turned that “feature” back off.

[jazztml]

Exactly! The beta is gone. I had noticed that when I tried to use it and see what that feature was, it would usually either freeze the page, or it would not do anything.
The double picture of two times when trying to zoom in was the most annoying of them all, to me.
I am going to try a different internet provider, and see if there is issues there causing havoc.
Thank you!

[Crease]

@jazztml

I had noticed that when I tried to use it and see what that feature was….it would not do anything.

That was my initial experience with Smart Focus on the first Cam v4 I set up, too, but I eventually played with it some more and described my first experience seeing it work in another topic:

@Crease

I was starting to think that maybe access to this feature was limited to subscribers, as well, but I decided to toggle it off and back on and try it again.

So far I’ve set up only one of four Cam v4s I received yesterday, and it’s looking out a window into my backyard. The view captures part of a stairway coming down from a deck, and the stairway makes a 90° turn partway down. I watched the live view while I went down the steps and started across the yard, and I could see that the view was partially zoomed in on me as I was moving laterally with respect to the camera. Then I turned around, walked back across the camera’s view and began up the steps, all while still watching the live view. At this point when Smart Focus kicked in, it looked almost like it was following me up the steps and past the turn, and I had this mental moment where I thought: “Okay, but wait…this is a static camera.” In that instant, it almost seemed like I was watching myself with a Cam Pan v3 with Track Motion enabled.

That is some freaky cool !

I realize that the Smart Focus control—even in the production app—has a “BETA” label on it, so I wonder if it’s just a little glitchy and required the off/on toggle to reset something.

It’s kind of a nifty feature, but I haven’t gotten much actual use out of it. I figure if Edge AI that’s in Cam v4 is there to support Smart Focus, then it should actually be doing something (I’d consider to be) more useful and provide on-board Person Detection.

I don’t know if a different Internet service provider will resolve your problem, but it might be worth a shot, especially if it means you’d get a different router/wireless access point that could address a potential Wi-Fi bottleneck or other issue as @dave27 previously suggested.