Response to the 3/29/22 Security Report

Who are you referring to as “wanting to have it both ways”? I’ve never claimed the risk was massive nor any more than theoretical. I haven’t seen any proof that either of those things are true and wouldn’t assert either without that knowledge.

I have only ever contended that those things are irrelevant to the more important concern that Wyze deprived customers of the disclosure that would allow them to make an informed decision about how to protect themselves from accidental, or intentional but misguided, practices that might have left them open to risk.

Then I misunderstood the gist of your post. Apologies.

I must have confused those who are claiming some profound risk with your remarks :smiley:

I don’t get to my computer as much as I want to lately but I want Wyze Labs to read another opinion from long time customer and for myself I was a staunch supporter of the company since all they had was just the original WyzeCam that was it, not even called V1 and such. Going out with my now late wife would be an advocate Wyze made security monitoring available to anyone at an affordable price but this allowing any type of vulnerability kept hidden from the consumer for three years is absolutely inexcusable plus from what I recall there was no proper notice to customers of this severe issue and it was exposed. It just feel like as a company you will do whatever you can to sweet problems under the rug, so what happens when there is another massive issue that effects customers, are they just going to hide it and do the same thing all over again?

Well after this my trust and loyalty for this brand is broken and I need to revaluate what I want to do as I feel this company couldn’t care less to have me as a respected customer. They have done some good but there have been many problems that have been getting worse over the years including not listening to customer demands with certain product updates that aren’t camera related.

I hope this event can be a changing point for Wyze Labs to be better but if not then I will move on and figure something else out as there are many more options since they started in 2017.

You all Forget …$20us camera … and your a fool if you didn’t format your old card before you use it and why wouldn’t you… more space = more recordings… lol … BEERS ! … ( Back to reading more stuff …)