Pan V3 camera creeps up and forgets its original waypoint and lower limit

[Homeautomator]

I feel that the two issues are related because once the camera has crept upward, I can’t lower it even manually because I am told I have reached the camera limit. If I go all the way to the right and left then it rests but the original waypoint is still gone and I have to redo it. It seems that maybe the camera is forgetting its lower limit and that’s why it creeps up.

I do this once a week at least because I need the camera to stay stationary unless it detects movement. I contacted tech support and their brilliant solution was “have you done a factory reset?” and even though I’ve heard this complaint from many other V3 Cam users and I have 2 cameras that have the same problem, support believes it’s an issue on my end.

Is there a fix for this in the works?

[xeleena]

@Homeautomator

I can’t lower it even manually because I am told I have reached the camera limit.

Greetings.

This is not a fix to your entire problem, but maybe this will help when you cannot move camera,

Try to reset the position and you may be able to move the camera.

[Homeautomator]

When it can’t move down, I can still move it left and right or maybe even a little higher if it’s not stuck all the way up. Doing that kind of makes it remember that it can also move down.

[gkgaryking.gk]

I’m having the same issue with mine. Randomly I’ll see mine has turned completely around and faces a wall or it is somehow out of the way points I’ve set for it. It will only move back if i do it manually.