No sound from one camera

I bought 4 cameras and I love them. However one camera does not pick up sound, but it does transmit sound. All other cameras work great. Is there something I can do to correct this? They’re only three weeks old.

Thanks for any help!

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. Depending on the nature of the problem, rather than use the website link, it is helpful to submit an App Log and/or a Firmware Log.