Parking your car in the driveway defeats the purpose too. It’s simply a test trying to isolate the problem. If you remove your car and the glare goes away, you’ll still have to move the camera around the garage with the cars there in an attempt to find a location that doesn’t produce the glare and still monitor your stuff.
If you have anything near By that is reflecting When you have it in IR , It will cause problems, I have had the same problem with Wyze and Other brand cameras , Re positioning camera or removing something That is causing The glare Will help ya get a clear view , Also clean the lens off just in case that is the problem
I also have the same issue, during the day everything is fine and at night it looks foggy. My camera (V2 white) is indoors mounted on a wall looking over the living room.
When I toggle the infrared at night during the issue nothing changes, I thought the IR was bad. I do the same thing during the day and everything goes black and white.
Questions, because it goes black and white I am assuming that it does not mean the the IR works I am assuming it goes in black and white to be able to pic up more details when the IR is on?
My other two cameras around the house no issue, one is out doors too. You can normally see the IR when it is on, I need to check it tonight and see if I see the IR turn on. Looks like I may not be the only one with this issue.
This has me confused. If you toggle the infrared at night and nothing changes, why does the image not go black? If you toggle the infrared at night, there should be no other light source. Unless, there is. Is there possibly a light bulb near the camera? Something must be lighting the room.
You can see the IR lights turn on, I had the camera that moved in my son’s room and I replaced it with the normal one and my son did not like it. It scared him at night seeing the 4 red lights that the IR has.
Hi are your red lights on ? i found that if i turn the lights on the camera off its better vision at night - hope that makes sense . the red lights are off but the cam can still record just fine .
Hi, I had the same exact issue! All I had to do was angle the camera farther away from my house. it was reflecting on the light colored siding I have. Once I tilted the camera away from the house about 5 more degrees, all was perfect!
As you can see, I have light colored siding. Once I tilted the camera out, the night vision is great.
This is the “before” view:
One other option is to use black electrical tape under the little roof of the camera housing and the face area. Carefully cut around the face with the camera removed. You can also cover the white siding or soffet areas with tape and a black trash bag for IR reflective test purposes. Ultimately if it is IR light reflection/interference then dark non-reflective blocking or camera relocation is the solution. I’d be curious to know when you find a solution. Could you please post any findings here for the rest of us ?? …
Looks like the white area (small pie shape in the photo) top left is reflecting the IR light back to the camera from the garage ceiling. The paint cans too, they are white. Please let us know, if, and when you find a solution.
I originally tried placing the camera in the two corners of the garage and got the same cloudy results as placing it on the rear wall of the garage shelves. I just haven’t had enough time to test the removal of both cars from the garage but have seen the same effect with just one car in the garage. I’ll have some down time later this week and try to pinpoint the issue and post what I find.
If you have another camera, it would be good to try it in this location, but if you’ve moved the camera around in the garage and get the same results, it starts to look like the camera might be bad. You could also try going to live stream for that camera and watch it live as you move the camera. Another thing I would try is while viewing live stream, tap the crescent moon icon with the Auto, Off & On in the upper right hand corner of the live stream page. That will toggle the filter.
The glare as the problem made a lot of sense until I saw this:
If that doesn’t cause a glare problem, I don’t know what will.
I have had the same issue with cameras inside and outside, including outside with no housing. I thought it might be condensation inside the lense, but after investigating, could not find anything. I do have one outside camera that does not have this issue, which makes it even more confusing.
Well, it’s not the cars.
Here is a picture with no cars:
and one with one car:
I’m going to try a few things tomorrow to isolate this issue.
Have the same problem with the last 2 cameras install outside. The only difference of the camera was I switched to all white birdhouse enclosures. I believe I solved the problem at least in my case. I had an extra white enclosure an took a sharpie and colored the white front facing parts black and tested with an extra camera outside
Hope this helps anyone else.
I finally isolated the problem. The downward angle was reflecting off of the shelf even though it did not look like it was. Once I changed the height and the angle a little it corrected the majority of the glare from the IR. I could duplicate the issue every time I held the camera in the palm of my hand it caused the same type of glare even thought the lenses visual field was not impaired the IR light needs a much wider field to prevent glare. That took forever for such a simple solution. Problem solved.
Glad you figured it out!!
That is why I bought this housing for my outdoor cam. The underside of the top lip is black. No IR reflection.
Can confirm also that any/all white outdoor housings will create problems with IR mode. Before/after pics of my pan cam after replacing white silicon housing with a black one from the same manufacturer
I had a similar problem. I rebooted the camera a couple of times and toggled night vision on and off a few times and eventually it fixed it