I have a V2 set up in an interior hall, close to a window. Night Vision mode is set to AUTO. Near the end of the day, the ambient light level drops enough for night mode so that the IR comes on. Then 20-30 seconds later, it decides it’s not dark enough, and flips back. Rinse and repeat. I hear th…

Arthur, Thanks for the update. I already sent you a link to the 9 minute dawn video that I captured on my pan-cam. I assume you have downloaded it and are using it for your investigation. If so, let me know and I will remove it from my Dropbox. I must say the behavior of my camera at dawn is mos…

@ArthurH I just sent you another video, along with logs from my pan-cam. Your ticketing system assigned #284159. FYI, my V2 also went click-click at dawn. Only three times over three minutes (i.e. from night to day to night to day). It’s looking over the same exterior vista that you’ll see in the…

Here are the test firmware with a fix for the constant IR flipping issue. Please use a SD Card to flash the firmware to only the cameras with such issue. Let me know if it works in your case. Thank you. Pan: https://wyze.com/firmware/demo_Pan_DayNightSwitch_Fix.bin V2: https://wyze.com/firmware/d…

Arthur, I’ve downloaded the Pan_DayNightSwitch_Fix firmware (it’s marked as version 4.10.3.109) and installed it in my PanCam. The performance is worse. MUCH worse. Indeed, HORRIBLY WORSE. In the previous dawn video sample that I sent you, the IR filter flipped back and forth 19 times over 9 min…

What I would like is the ability to schedule night mode. On/Off/Auto is not enough flexibility. Or maybe the ability to define “how dark” before auto kicks in.

The next time you post a test build of software, it would be helpful if you could indicate the version number, (which assumes that the devs assigned a new version number to the test build. It’s important that they do). Otherwise, it’s impossible to know what build is installed in the cameras. I’m…

We are definitely considering that. Could you send a device log of that version to hzuo@wyze.com ?

Log has been sent, as requested.

Apparently I have this problem now . I just watched a playback of my camera facing out my front window with the IR flipping on and off for 6 minutes this morning , it never use to do that

IR flips on and off and on and off, endlessly at twilight, or dim light

Power & Lighting

ArthurH August 13, 2019, 8:12pm 71

Hello, thank you for sharing this feedback. We are still working on the fix and I will post updated firmware here.

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Cam makes clicking noise

Wyze Cam Pan cycles between night and day modes

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IR flips on and off and on and off, endlessly at twilight, or dim light

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