EDITED WITH UPDATE: Service issue on 11/19 - Cannot see live stream outside local network

[Loki]

This issue has recurred and is being tracked here:

Service Issue on 11/24 - Can not view live stream outside of local network

Update: 11/29 1:00AM PST - After few days of monitoring our metrics, we are confident calling the issue resolved. Both our CS team and internal metrics show that we are back to normal business as of 11/28. Root cause of the issue: Our service provider made a service upgrade intended to better support the US market. However, during the deployment there was a bug introduced into the system which caused camera login failures for Wyze Cams. That caused connection outside the home network to fail si…

Note that there is a temporary solution available in the above topic.

This topic is being closed. Please visit the topic above for more info.