Just as a final update to anyone else new to Wyze Robot Vac and running into this issue… I did go the route of carefully taping some white laminated paper over the four sensors - and viola! My issues of false edge / cliff detection on my carpet are gone. Trouble (our nickname for the vacuum) after this fix had NO TROUBLE in cleaning the whole downstairs!
I’ll also note that this Wyze article also seems to validate this is the only workaround for this issue at the moment.
Any workaround to disable the cliff sensors?
At present, there is no immediate solution to disable the cliff sensors as they are essential in many homes. It also involves complex underlying navigation algorithms and requires a lot of effort to make changes. A workaround is to tape over the 4 cliff sensors with white/light-colored paper to manually disable them if you have to. Please DO NOT use this workaround if there are any stairs/cliffs in your home.
I do wish my tech support agent had mentioned this as a workaround - would have saved me some time and anguish before I discovered this in these forums!
I hope this post helps someone else in the meantime, and keeping fingers crossed for a proper “safe zone” fix from Wzye engineering - would make their product stand out in the marketplace for sure!