# \#video-doorbell-v1 **URL:** https://forums.wyze.com/tag/video-doorbell-v1/139.md [Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md) --- ## [Duo Cam Doorbell Feed Bug w/ Samsung Z Fold 8](https://forums.wyze.com/t/duo-cam-doorbell-feed-bug-w-samsung-z-fold-8/344986)
**Author:** [@VoigtGod](https://forums.wyze.com/u/VoigtGod)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 2:55pm UTC](https://forums.wyze.com/t/duo-cam-doorbell-feed-bug-w-samsung-z-fold-8/344986 "2026-09-27T14:55:40Z")
I’m having an issue where when I access/full screen my Duo Doorbell feed it zooms in erratically towards the sky. As stated in the title I have a Samsung Z Fold 8 (as well as my gf, she’s having the same issue) and it on… --- ## [How do I get a hold of this company to file a warranty claim?](https://forums.wyze.com/t/how-do-i-get-a-hold-of-this-company-to-file-a-warranty-claim/344897)
**Author:** [@ingeniousbarbarian](https://forums.wyze.com/u/ingeniousbarbarian)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 10:55pm UTC](https://forums.wyze.com/t/how-do-i-get-a-hold-of-this-company-to-file-a-warranty-claim/344897 "2026-09-21T22:55:24Z")
Something other than the AI chat that only tells you to go to another chat that does not appear to exist and the phone number that leaves you on hold for hours. --- ## [Upgraded from Wyze Doorbell v1 to v2, bypassed chime help](https://forums.wyze.com/t/upgraded-from-wyze-doorbell-v1-to-v2-bypassed-chime-help/279869)
**Author:** [@drewdah](https://forums.wyze.com/u/drewdah)\ **Replies:** 15\ **Last updated:** [September 10, 2026, 10:29pm UTC](https://forums.wyze.com/t/upgraded-from-wyze-doorbell-v1-to-v2-bypassed-chime-help/279869 "2026-09-10T22:29:21Z")
I’ve been using the original Wyze Video Doorbell for a few years and just bought the v2 version. When installing the v1 I bypassed my physical chime with the included fuse wire and was using two digital ones, but since t… --- ## [Smart Alerts](https://forums.wyze.com/t/smart-alerts/344594)
**Author:** [@cctv\_ai\_person](https://forums.wyze.com/u/cctv_ai_person)\ **Replies:** 2\ **Last updated:** [October 18, 2026, 7:33pm UTC](https://forums.wyze.com/t/smart-alerts/344594 "2026-10-18T19:33:30Z")
Receive only Smart Alerts from the video doorbell - that is not any motion detection. --- ## [Video Doorbell - Ideas for Quick Responses and enhancements](https://forums.wyze.com/t/video-doorbell-ideas-for-quick-responses-and-enhancements/175059)
**Author:** [@canaanjgonzalez](https://forums.wyze.com/u/canaanjgonzalez)\ **Replies:** 23\ **Last updated:** [August 16, 2026, 12:29am UTC](https://forums.wyze.com/t/video-doorbell-ideas-for-quick-responses-and-enhancements/175059 "2026-08-16T00:29:07Z")
So, I just got a package at the door and I had an idea. I’m fairly certain this has been done before in the history of wifi doorbells but I haven’t seen it been mentioned on here. Here’s the idea: Someone’s at the door… --- ## [Video Doorbell ongoign problems - will not stay connected](https://forums.wyze.com/t/video-doorbell-ongoign-problems-will-not-stay-connected/197250)
**Author:** [@jdiem](https://forums.wyze.com/u/jdiem)\ **Replies:** 91\ **Last updated:** [August 11, 2026, 2:02pm UTC](https://forums.wyze.com/t/video-doorbell-ongoign-problems-will-not-stay-connected/197250 "2026-08-11T14:02:20Z")
Has anyone received any help from Wyze for the doorbell cam problems? This is the second one I’ve had and the first one I sent back thinking the camera was the problem but this doorbell camera is doing the same thing, n… --- ## [WYZE 50% price increase for Cam Plus](https://forums.wyze.com/t/wyze-50-price-increase-for-cam-plus/343772)
**Author:** [@jpklym1](https://forums.wyze.com/u/jpklym1)\ **Replies:** 6\ **Last updated:** [July 15, 2026, 6:27pm UTC](https://forums.wyze.com/t/wyze-50-price-increase-for-cam-plus/343772 "2026-07-15T18:27:10Z")
Wyze is jacking price 50% from $20 to $30 for Cam Plus. I am cancelling WYZE. What other options are there for storage? --- ## [Doorbell VoIP support for Spouse login](https://forums.wyze.com/t/doorbell-voip-support-for-spouse-login/202478)
**Author:** [@KenJohnson](https://forums.wyze.com/u/KenJohnson)\ **Replies:** 4\ **Last updated:** [June 23, 2026, 2:20am UTC](https://forums.wyze.com/t/doorbell-voip-support-for-spouse-login/202478 "2026-06-23T02:20:51Z")
We have enjoyed the video doorbell - our previous biggest wishlist item was for calls to come in when someone was at the door vs having to hunt for a notification. So you can imagine our happiness when we saw the VoIP o… --- ## [Doorbell button - press sound mute/custom sounds](https://forums.wyze.com/t/doorbell-button-press-sound-mute-custom-sounds/216304)
**Author:** [@coupg1245u](https://forums.wyze.com/u/coupg1245u)\ **Replies:** 23\ **Last updated:** [June 21, 2026, 11:46pm UTC](https://forums.wyze.com/t/doorbell-button-press-sound-mute-custom-sounds/216304 "2026-06-21T23:46:48Z")
Add the ability to change / mute the sound the doorbell makes when the button is pushed. Not referring to the chime accessory. Should have the ability to make the doorbell not make a sound when someone pushes the doorbel… --- ## [Hi guy's question](https://forums.wyze.com/t/hi-guys-question/343113)
**Author:** [@scotty9081](https://forums.wyze.com/u/scotty9081)\ **Replies:** 1\ **Last updated:** [May 31, 2026, 11:19pm UTC](https://forums.wyze.com/t/hi-guys-question/343113 "2026-05-31T23:19:46Z")
So Today I notice when my doorbell ring and I normal have it sending the accountment through my echo devices through out my house, Notice it was set to the default sound and was only playing on one of the echo’s, When I … --- ## [Doorbell not providing notification to share users](https://forums.wyze.com/t/doorbell-not-providing-notification-to-share-users/160616)
**Author:** [@daverosen5](https://forums.wyze.com/u/daverosen5)\ **Replies:** 15\ **Last updated:** [May 30, 2026, 4:56pm UTC](https://forums.wyze.com/t/doorbell-not-providing-notification-to-share-users/160616 "2026-05-30T16:56:37Z")
Pretty simple here, wondering if anyone heard if this feature will be added soon. Most single family homes have more than one person living there like myself. If someone rings the Wyze doorbell, it only rings the main … --- ## [Doorbell chime as motion notification](https://forums.wyze.com/t/doorbell-chime-as-motion-notification/169298)
**Author:** [@johnh96813](https://forums.wyze.com/u/johnh96813)\ **Replies:** 47\ **Last updated:** [May 29, 2026, 3:50am UTC](https://forums.wyze.com/t/doorbell-chime-as-motion-notification/169298 "2026-05-29T03:50:19Z")
Whenever doorbell senses motion, I would like to hear a chime alert. That way, I can get a headstart knowing someone is approaching the doorbell or is in range of the doorbell. --- ## [Doorbell logging my phone calls and it’s offline even](https://forums.wyze.com/t/doorbell-logging-my-phone-calls-and-it-s-offline-even/342753)
**Author:** [@clandcom](https://forums.wyze.com/u/clandcom)\ **Replies:** 1\ **Last updated:** [May 9, 2026, 8:23pm UTC](https://forums.wyze.com/t/doorbell-logging-my-phone-calls-and-it-s-offline-even/342753 "2026-05-09T20:23:38Z")
So when the doorbell rings to my phone the call log has a menu about calls on the doorbell cam I can click the calls button and every call made or missed incoming outgoing and time stamp plus a unique social profile id f… --- ## [Wyze Doorbell Live Feed Freezes](https://forums.wyze.com/t/wyze-doorbell-live-feed-freezes/340919)
**Author:** [@kwiss](https://forums.wyze.com/u/kwiss)\ **Replies:** 3\ **Last updated:** [May 5, 2026, 12:47am UTC](https://forums.wyze.com/t/wyze-doorbell-live-feed-freezes/340919 "2026-05-05T00:47:27Z")
Recently when viewing my live stream of my Wyze Doorbell (v1) it freezes the stream. I have a Wyze Cam v3 about 10 feet away from the same camera and it doesn’t have this problem. My iPhone is an 11 Pro running iOS 26.… --- ## [Wyze Doorbell menu for shared user doesn’t allow virtual calls](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631)
**Author:** [@Sargenthill](https://forums.wyze.com/u/Sargenthill)\ **Replies:** 1\ **Last updated:** [May 2, 2026, 4:06pm UTC](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631 "2026-05-02T16:06:48Z")
In the Wyze app under Doorbell Setting the iPhone menus for a shared device only include Automation, Device Info, and Wyze support. It’s missing Notifications Settings, Virtual Calls, and other options. I want my spouse… --- ## [Just moved in to a house with a Wyze doorbell... how do I set it up?](https://forums.wyze.com/t/just-moved-in-to-a-house-with-a-wyze-doorbell-how-do-i-set-it-up/341740)
**Author:** [@jodylappin](https://forums.wyze.com/u/jodylappin)\ **Replies:** 12\ **Last updated:** [March 21, 2026, 5:19am UTC](https://forums.wyze.com/t/just-moved-in-to-a-house-with-a-wyze-doorbell-how-do-i-set-it-up/341740 "2026-03-21T05:19:15Z")
Hi! I cannot get this to pair with my phone. I didn’t install it. The doorbell says it is paired but nothing is on my phone. How do I get help with this? THANKS! Oh, and there is also a chime thingy that is plugged in to… --- ## [Modifying wording for Doorbell Press Notifications](https://forums.wyze.com/t/modifying-wording-for-doorbell-press-notifications/219975)
**Author:** [@LenBradner](https://forums.wyze.com/u/LenBradner)\ **Replies:** 10\ **Last updated:** [March 11, 2026, 6:00pm UTC](https://forums.wyze.com/t/modifying-wording-for-doorbell-press-notifications/219975 "2026-03-11T18:00:18Z")
The notification blurb for the older doorbell and the doorbell pro are exactly the same. If the ‘user’ could modify the wording, they could put which doorbell is being pressed. ‘Front door’, ‘Back door’, ‘Gate’, etc… \[… --- ## [Can not answer doorbell Duo Cam Doorbell in app](https://forums.wyze.com/t/can-not-answer-doorbell-duo-cam-doorbell-in-app/341441)
**Author:** [@lance.a.hooper](https://forums.wyze.com/u/lance.a.hooper)\ **Replies:** 1\ **Last updated:** [March 1, 2026, 7:00pm UTC](https://forums.wyze.com/t/can-not-answer-doorbell-duo-cam-doorbell-in-app/341441 "2026-03-01T19:00:56Z")
Duo Cam Doorbell Firmware 1.0.24.37 App version 3.10.5.2 iOS When the doorbell is pressed, the app notifies good, but when I try to pull up the feed to answer it seems to hang up loading “1 or 2 of 3 “ then by the t… --- ## [Simple Detection zone question](https://forums.wyze.com/t/simple-detection-zone-question/268455)
**Author:** [@jpwoodman1980](https://forums.wyze.com/u/jpwoodman1980)\ **Replies:** 6\ **Last updated:** [January 30, 2026, 3:53pm UTC](https://forums.wyze.com/t/simple-detection-zone-question/268455 "2026-01-30T15:53:10Z")
I have a question about the detection zone for my doorbell camera. Are the squares blocking what you DON’T want detected, or HIGHLIGHTING what you do want detected? I cannot find a clear explanation and windy days driv… --- ## [Add a Simulated Doorbell Button Press to App 🔔](https://forums.wyze.com/t/add-a-simulated-doorbell-button-press-to-app/297312)
**Author:** [@Crease](https://forums.wyze.com/u/Crease)\ **Replies:** 8\ **Last updated:** [January 22, 2026, 11:12pm UTC](https://forums.wyze.com/t/add-a-simulated-doorbell-button-press-to-app/297312 "2026-01-22T23:12:56Z")
It would be cool to have the ability to simulate doorbell button press in the app to help with setup, testing, and troubleshooting. The app should have a virtual doorbell button somewhere within the settings for a given… --- ## [Video doorbell v1 not connecting](https://forums.wyze.com/t/video-doorbell-v1-not-connecting/339545)
**Author:** [@dbaryl](https://forums.wyze.com/u/dbaryl)\ **Replies:** 8\ **Last updated:** [January 6, 2026, 7:56pm UTC](https://forums.wyze.com/t/video-doorbell-v1-not-connecting/339545 "2026-01-06T19:56:07Z")
Hi, I have a Video Doorbell v1 that was working well. Swapped out my router and had to rename my network, so I deleted the doorbell and tried to add it again. It will not go into detection mode. When I restore power the… --- ## [Download doorbell tones](https://forums.wyze.com/t/download-doorbell-tones/339920)
**Author:** [@kratzer7](https://forums.wyze.com/u/kratzer7)\ **Replies:** 1\ **Last updated:** [January 2, 2026, 3:36am UTC](https://forums.wyze.com/t/download-doorbell-tones/339920 "2026-01-02T03:36:39Z")
When will Wyze have doorbells that you can download any audio file to it that you want. --- ## [Wyze Video Doorbell “QR code is incorrect”](https://forums.wyze.com/t/wyze-video-doorbell-qr-code-is-incorrect/211008)
**Author:** [@kagrahar](https://forums.wyze.com/u/kagrahar)\ **Replies:** 17\ **Last updated:** [December 28, 2025, 5:30am UTC](https://forums.wyze.com/t/wyze-video-doorbell-qr-code-is-incorrect/211008 "2025-12-28T05:30:20Z")
Hi Folks, not sure if anybody else is seeing this strange problem. Got my Wyze video doorbell and went through the installation process. Doorbell is powered, flashing yellow, but after reading the QR code generated on my… --- ## [Wyze Video Doorbell "QR code is incorrect"](https://forums.wyze.com/t/wyze-video-doorbell-qr-code-is-incorrect/159928)
**Author:** [@webmania](https://forums.wyze.com/u/webmania)\ **Replies:** 115\ **Last updated:** [December 28, 2025, 5:24am UTC](https://forums.wyze.com/t/wyze-video-doorbell-qr-code-is-incorrect/159928 "2025-12-28T05:24:32Z")
Hi Folks, not sure if anybody else is seeing this strange problem. Got my Wyze video doorbell and went through the installation process. Doorbell is powered, flashing yellow, but after reading the QR code generated on my… --- ## [Instant Notifications](https://forums.wyze.com/t/instant-notifications/339295)
**Author:** [@slbrown19](https://forums.wyze.com/u/slbrown19)\ **Replies:** 11\ **Last updated:** [December 11, 2025, 9:58pm UTC](https://forums.wyze.com/t/instant-notifications/339295 "2025-12-11T21:58:48Z")
Wish there was a way to get notifications as soon as motion is detected…by the time the notification comes the assailant is already gone🤷🏾‍♂️ --- ## [Chime for Wyze Video Doorbell Version One](https://forums.wyze.com/t/chime-for-wyze-video-doorbell-version-one/339167)
**Author:** [@mparegian](https://forums.wyze.com/u/mparegian)\ **Replies:** 4\ **Last updated:** [November 30, 2025, 6:04am UTC](https://forums.wyze.com/t/chime-for-wyze-video-doorbell-version-one/339167 "2025-11-30T06:04:02Z")
I am unable to obtain ANY chimes at this point from Wyze. The original small white chimes are no longer available and now the Wyze Universal Chime is no longer available and it is doubtful if it will be available in the… --- ## [Does Wyze share cam videos with police w/o a court warrant?](https://forums.wyze.com/t/does-wyze-share-cam-videos-with-police-w-o-a-court-warrant/261680)
**Author:** [@kersh](https://forums.wyze.com/u/kersh)\ **Replies:** 16\ **Last updated:** [November 28, 2025, 4:37pm UTC](https://forums.wyze.com/t/does-wyze-share-cam-videos-with-police-w-o-a-court-warrant/261680 "2025-11-28T16:37:03Z")
Amazon/Ring has been exposed by Politico for sharing camera videos with police departments upon request, without a court warrant, and without notifying the customer. Ring has even furnished an app to over 2000 police dep… --- ## [Video Doorbell Thumbnails on Android and Wear OS](https://forums.wyze.com/t/video-doorbell-thumbnails-on-android-and-wear-os/339084)
**Author:** [@robxb](https://forums.wyze.com/u/robxb)\ **Replies:** 1\ **Last updated:** [November 26, 2025, 9:22pm UTC](https://forums.wyze.com/t/video-doorbell-thumbnails-on-android-and-wear-os/339084 "2025-11-26T21:22:23Z")
Hi, I have two questions relating to a Wyze Video Doorbell v1 and a Pixel phone and watch. On my phone (a Pixel 10), the event notification shows that it’s a GIF in the top left corner, with a play icon in the middle.… --- ## [Wyze door bell rings on motion](https://forums.wyze.com/t/wyze-door-bell-rings-on-motion/236036)
**Author:** [@gaurav](https://forums.wyze.com/u/gaurav)\ **Replies:** 6\ **Last updated:** [November 26, 2025, 6:30am UTC](https://forums.wyze.com/t/wyze-door-bell-rings-on-motion/236036 "2025-11-26T06:30:56Z")
I just installed Wyze door bell and it rings the bell every time it detects motion. Is this expected? I want it to ring when bell is pressed, but get motion events on the phone. --- ## [Wyze doorbell camera and firewall icmp](https://forums.wyze.com/t/wyze-doorbell-camera-and-firewall-icmp/338872)
**Author:** [@delawaresace](https://forums.wyze.com/u/delawaresace)\ **Replies:** 1\ **Last updated:** [November 18, 2025, 3:53am UTC](https://forums.wyze.com/t/wyze-doorbell-camera-and-firewall-icmp/338872 "2025-11-18T03:53:52Z")
Wyze doorbell camera and firewall ICMP I just set up my wyze doorbell camera and had a hell of a time connecting to it through the app. After a lot of troubleshooting, I was finally able to set it up when I turned down … [Next page](https://forums.wyze.com/tag/video-doorbell-v1/139.md?match_all_tags=true&page=1&tags%5B%5D=video-doorbell-v1)