# \#services **URL:** https://forums.wyze.com/tag/services/138.md [Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md) --- ## [AI-Vision Product for Blind and Vision Impaired People](https://forums.wyze.com/t/ai-vision-product-for-blind-and-vision-impaired-people/335515)
**Author:** [@stoverfam](https://forums.wyze.com/u/stoverfam)\ **Replies:** 1\ **Last updated:** [August 17, 2025, 5:12pm UTC](https://forums.wyze.com/t/ai-vision-product-for-blind-and-vision-impaired-people/335515 "2025-08-17T17:12:52Z")
Situation: Vision impaired and blind people currently have limited options to compensate for loss of normal vision (e.g. guide dogs for walking navigation, book/label/signage-to-voice reading devices, limited capability… --- ## [Objects in motion (not stationary) notifications only](https://forums.wyze.com/t/objects-in-motion-not-stationary-notifications-only/194296)
**Author:** [@LakeLife](https://forums.wyze.com/u/LakeLife)\ **Replies:** 61\ **Last updated:** [July 12, 2026, 9:47pm UTC](https://forums.wyze.com/t/objects-in-motion-not-stationary-notifications-only/194296 "2026-07-12T21:47:50Z")
Please make it so that vehicle ai notifications are only sent for moving vehicles. My video events are filled with my parked vehicle. I only really care about moving vehicles. Thanks!! --- ## [Home Monitoring - Cellular Backup](https://forums.wyze.com/t/home-monitoring-cellular-backup/147306)
**Author:** [@louisadamsmusic](https://forums.wyze.com/u/louisadamsmusic)\ **Replies:** 69\ **Last updated:** [January 29, 2026, 7:38pm UTC](https://forums.wyze.com/t/home-monitoring-cellular-backup/147306 "2026-01-29T19:38:16Z")
I have terrible WiFi here at my house. It drops at all hours of the night… my current alarm system when this happens switches to cellular and I still feel safe and secure. That being said without cellular I would no long… --- ## [Tune Settings on Hub Settings Screen for Non-HMS Subscribers](https://forums.wyze.com/t/tune-settings-on-hub-settings-screen-for-non-hms-subscribers/196951)
**Author:** [@WildBill](https://forums.wyze.com/u/WildBill)\ **Replies:** 26\ **Last updated:** [January 13, 2026, 4:02am UTC](https://forums.wyze.com/t/tune-settings-on-hub-settings-screen-for-non-hms-subscribers/196951 "2026-01-13T04:02:52Z")
We should be able to change the “Tune” settings for the contact sensors without needing a Home Monitoring subscription. Currently, they are on by default with no way to turn them off without an HMS subscription. MOD NOT… --- ## [3 Camera Live View for Base Cam Plus](https://forums.wyze.com/t/3-camera-live-view-for-base-cam-plus/335794)
**Author:** [@alexanderlindo](https://forums.wyze.com/u/alexanderlindo)\ **Replies:** 1\ **Last updated:** [August 10, 2025, 6:52pm UTC](https://forums.wyze.com/t/3-camera-live-view-for-base-cam-plus/335794 "2025-08-10T18:52:46Z")
Currently, Wyze CamPlus offers live view and event view for a single camera via a web browser. However, for multiple cameras, separate subscriptions are required, or an unlimited subscription fee must be paid. This prici… --- ## [Friendly Faces (Facial Recognition) - Better way to work with Facial Recognitions](https://forums.wyze.com/t/friendly-faces-facial-recognition-better-way-to-work-with-facial-recognitions/198762)
**Author:** [@spamoni](https://forums.wyze.com/u/spamoni)\ **Replies:** 5\ **Last updated:** [July 4, 2024, 5:06am UTC](https://forums.wyze.com/t/friendly-faces-facial-recognition-better-way-to-work-with-facial-recognitions/198762 "2024-07-04T05:06:14Z")
@WyzeShawn The following is a bunch of faces which I need to remove as they are not family members or friends. I am posting this as I am not sure if there is an alternative way to work with faces and either assign or r… --- ## [Home Monitoring Integration with other Wyze products](https://forums.wyze.com/t/home-monitoring-integration-with-other-wyze-products/180731)
**Author:** [@tandembikeinn](https://forums.wyze.com/u/tandembikeinn)\ **Replies:** 9\ **Last updated:** [April 29, 2024, 5:25pm UTC](https://forums.wyze.com/t/home-monitoring-integration-with-other-wyze-products/180731 "2024-04-29T17:25:21Z")
It would be good if the monitoring system could be integrated with the light bulbs and wall plugs so that the bulbs and other lights can go on and off without setting off the alarm. This would be a great feature \* --- ## [Doorbell chime/WCO siren/Wyze cam v3 siren integration with HMS](https://forums.wyze.com/t/doorbell-chime-wco-siren-wyze-cam-v3-siren-integration-with-hms/189293)
**Author:** [@jvought19](https://forums.wyze.com/u/jvought19)\ **Replies:** 24\ **Last updated:** [March 8, 2024, 3:29pm UTC](https://forums.wyze.com/t/doorbell-chime-wco-siren-wyze-cam-v3-siren-integration-with-hms/189293 "2024-03-08T15:29:06Z")
I’ve had a false alarm with my hms. Something triggered my motion detector in the basement.i work nights and didn’t realize I got a call checking the status of the alarm. My fiance was sleeping up stairs and the hub is d… --- ## [Include Friendly Faces (and other Cam Protect AI features) with HMS or allow HMS users to purchase Cam Protect](https://forums.wyze.com/t/include-friendly-faces-and-other-cam-protect-ai-features-with-hms-or-allow-hms-users-to-purchase-cam-protect/230995)
**Author:** [@dengleking](https://forums.wyze.com/u/dengleking)\ **Replies:** 11\ **Last updated:** [February 14, 2024, 5:06pm UTC](https://forums.wyze.com/t/include-friendly-faces-and-other-cam-protect-ai-features-with-hms-or-allow-hms-users-to-purchase-cam-protect/230995 "2024-02-14T17:06:26Z")
I was going to purchase a Cam Protect subscription so I could get the friendly faces. But I was informed I could not since I have the home monitoring service. Please give those of us that have the full home monitoring se… --- ## [Why is wyze not giving me a return label after a week of trying to contact them?](https://forums.wyze.com/t/why-is-wyze-not-giving-me-a-return-label-after-a-week-of-trying-to-contact-them/286396)
**Author:** [@tommynguyen0003](https://forums.wyze.com/u/tommynguyen0003)\ **Replies:** 3\ **Last updated:** [January 14, 2024, 10:25am UTC](https://forums.wyze.com/t/why-is-wyze-not-giving-me-a-return-label-after-a-week-of-trying-to-contact-them/286396 "2024-01-14T10:25:30Z")
I’ve been trying to contact wyze for a whole week about my return label. All they say is they will talk to their orders team and the orders team will contact me with in 24 hours. It’s been a week. And I’ve been contactin… --- ## [Monitoring Service - Toggle for "Vacation Mode"](https://forums.wyze.com/t/monitoring-service-toggle-for-vacation-mode/256667)
**Author:** [@GetYourSmartHome](https://forums.wyze.com/u/GetYourSmartHome)\ **Replies:** 5\ **Last updated:** [December 29, 2023, 2:28am UTC](https://forums.wyze.com/t/monitoring-service-toggle-for-vacation-mode/256667 "2023-12-29T02:28:23Z")
Now that we’re back taking vacations longer than walking around the neighborhood, I’d love to see home monitoring “away” mode override any arm/disarm schedules. We’ve come home from multi-day vacations to the system bei… --- ## [Duress Code (PIN) Feature](https://forums.wyze.com/t/duress-code-pin-feature/197387)
**Author:** [@rtolar](https://forums.wyze.com/u/rtolar)\ **Replies:** 10\ **Last updated:** [November 25, 2023, 1:06am UTC](https://forums.wyze.com/t/duress-code-pin-feature/197387 "2023-11-25T01:06:18Z")
I first posted this over on Reddit and was told about the “Roadmap” and “Wishlist” area, so here I am! I’m going to put in what I wrote over there: My wife in the past experienced a jacked up home invasion that they tol… --- ## [Wyze Home Monitoring (HMS) - Provide service to countries other than USA and Canada](https://forums.wyze.com/t/wyze-home-monitoring-hms-provide-service-to-countries-other-than-usa-and-canada/272383)
**Author:** [@tpapadias](https://forums.wyze.com/u/tpapadias)\ **Replies:** 3\ **Last updated:** [July 26, 2023, 2:28am UTC](https://forums.wyze.com/t/wyze-home-monitoring-hms-provide-service-to-countries-other-than-usa-and-canada/272383 "2023-07-26T02:28:51Z")
International Home-monitoring It would be really great If we could activate the Home-monitoring syster outside of the US. I understand that is not possible to activate the NOONLIGHT in another country since it’s a US ba… --- ## [Multiple Billing Methods](https://forums.wyze.com/t/multiple-billing-methods/263545)
**Author:** [@bsaraiya](https://forums.wyze.com/u/bsaraiya)\ **Replies:** 1\ **Last updated:** [April 2, 2023, 1:56pm UTC](https://forums.wyze.com/t/multiple-billing-methods/263545 "2023-04-02T13:56:33Z")
Right now, each subscription in the ‘My Subscriptions’ view shows how it will be billed. This implies that each subscription can use a different billing profile. However, you can’t specify a different billing profile per… --- ## [HMS different notification settings for each armed state](https://forums.wyze.com/t/hms-different-notification-settings-for-each-armed-state/175825)
**Author:** [@jbigler90](https://forums.wyze.com/u/jbigler90)\ **Replies:** 9\ **Last updated:** [March 12, 2023, 8:38pm UTC](https://forums.wyze.com/t/hms-different-notification-settings-for-each-armed-state/175825 "2023-03-12T20:38:09Z")
I don’t understand some of the configurations with home monitoring. Why can’t I have notifications turned on for door sensors, motion, cameras etc for ONLY when in “Home” and “Away” armed states? I turn off the notificat… --- ## [Allow WYZE cam subscription services outside USA](https://forums.wyze.com/t/allow-wyze-cam-subscription-services-outside-usa/122691)
**Author:** [@chrisharris9](https://forums.wyze.com/u/chrisharris9)\ **Replies:** 30\ **Last updated:** [February 25, 2023, 6:18am UTC](https://forums.wyze.com/t/allow-wyze-cam-subscription-services-outside-usa/122691 "2023-02-25T06:18:16Z")
Hi i have just received the email regarding name your price for person detection. I would love to support wyze however Wyze only allow subscriptions from USA based users. If Wyze changed this to allow worldwide subscrip… --- ## [Allow user-initiated email address change without negatively affecting current subscriptions](https://forums.wyze.com/t/allow-user-initiated-email-address-change-without-negatively-affecting-current-subscriptions/252307)
**Author:** [@klpott](https://forums.wyze.com/u/klpott)\ **Replies:** 0\ **Last updated:** [December 25, 2022, 12:34am UTC](https://forums.wyze.com/t/allow-user-initiated-email-address-change-without-negatively-affecting-current-subscriptions/252307 "2022-12-25T00:34:25Z")
it would be nice to be able to change to a new email without having to buy all new subscriptions for each camera. \[Mod Edit\]: Title modified to be more inclusive and to enhance search clarity. \[Mod Note\]: While the Abi… --- ## [Cam Plus - Extend current Cam Plus subscription via applying purchased subscription promotion/special](https://forums.wyze.com/t/cam-plus-extend-current-cam-plus-subscription-via-applying-purchased-subscription-promotion-special/252274)
**Author:** [@bux4ever](https://forums.wyze.com/u/bux4ever)\ **Replies:** 1\ **Last updated:** [December 24, 2022, 4:03pm UTC](https://forums.wyze.com/t/cam-plus-extend-current-cam-plus-subscription-via-applying-purchased-subscription-promotion-special/252274 "2022-12-24T16:03:56Z")
When Wyze offers a cam plus subscription special, existing subscribers should be able to add the promotion to an existing subscription and extend the existing subscription by the length of the promotion. For example, I … --- ## [Pan Cam ignore motion caused by Pan Scan with CamPlus](https://forums.wyze.com/t/pan-cam-ignore-motion-caused-by-pan-scan-with-camplus/123872)
**Author:** [@junyin](https://forums.wyze.com/u/junyin)\ **Replies:** 3\ **Last updated:** [December 14, 2022, 1:12am UTC](https://forums.wyze.com/t/pan-cam-ignore-motion-caused-by-pan-scan-with-camplus/123872 "2022-12-14T01:12:10Z")
This is for Wyze Cam Pan. I think there is a critical problem with the current Pan Scan feature working together with motion recording. The Pan Scan feature can be much more useful and actually a killer feature for Wyze … --- ## [Santa Clause Filter 2022](https://forums.wyze.com/t/santa-clause-filter-2022/250684)
**Author:** [@annag](https://forums.wyze.com/u/annag)\ **Replies:** 5\ **Last updated:** [December 11, 2022, 10:36pm UTC](https://forums.wyze.com/t/santa-clause-filter-2022/250684 "2022-12-11T22:36:41Z")
Please please please create the Santa Clause filter again. But the one that works this time (I am in Canada and was not lucky to catch Santa last year on any of my cameras). Heck, charge a fee if must…anything to keep th… --- ## [HMS Allow User To Choose Custom Countdown Sound for Exit/Entry Delay](https://forums.wyze.com/t/hms-allow-user-to-choose-custom-countdown-sound-for-exit-entry-delay/185799)
**Author:** [@kitradrago](https://forums.wyze.com/u/kitradrago)\ **Replies:** 12\ **Last updated:** [December 6, 2022, 4:21am UTC](https://forums.wyze.com/t/hms-allow-user-to-choose-custom-countdown-sound-for-exit-entry-delay/185799 "2022-12-06T04:21:02Z")
I appreciate the simplicity of using a single sound to countdown the delay to arming the home monitoring system, rather than a numbered countdown. However, it would be nice to be able to choose the users sound of choice… --- ## [Disable police dispatch - Wyze home monitoring](https://forums.wyze.com/t/disable-police-dispatch-wyze-home-monitoring/183438)
**Author:** [@hughfitzgerald](https://forums.wyze.com/u/hughfitzgerald)\ **Replies:** 2\ **Last updated:** [October 24, 2022, 6:43pm UTC](https://forums.wyze.com/t/disable-police-dispatch-wyze-home-monitoring/183438 "2022-10-24T18:43:16Z")
I saw the related wishlist item (Wyze Home Monitoring: Self Monitored Mode ASAP) and I fully support that one, too. But I’m looking for an option with monitoring where someone tries to get in touch with you and/or an eme… --- ## [Cam Protect Unlimited Plan Please!](https://forums.wyze.com/t/cam-protect-unlimited-plan-please/238406)
**Author:** [@boss.ez](https://forums.wyze.com/u/boss.ez)\ **Replies:** 2\ **Last updated:** [August 11, 2022, 7:07am UTC](https://forums.wyze.com/t/cam-protect-unlimited-plan-please/238406 "2022-08-11T07:07:49Z")
Please add an option for Cam Protect - Unlimited! \[Mod Edit\]: Title, tags and request text modified to reflect service name change. Cam Plus Pro is now Cam Protect. --- ## [Home Monitoring Service: Multiple Alarm Codes](https://forums.wyze.com/t/home-monitoring-service-multiple-alarm-codes/177802)
**Author:** [@holocron](https://forums.wyze.com/u/holocron)\ **Replies:** 3\ **Last updated:** [July 28, 2022, 1:56pm UTC](https://forums.wyze.com/t/home-monitoring-service-multiple-alarm-codes/177802 "2022-07-28T13:56:51Z")
It appears the HMS system only allows 1 alarm code. This is too limiting for real world usage. The following alarm code options are needed: Assign individual and unique codes for a per-user basis. Allows for seeing wh… --- ## [Integrate app purchased subscription information into your customer database and consolidate your email lists](https://forums.wyze.com/t/integrate-app-purchased-subscription-information-into-your-customer-database-and-consolidate-your-email-lists/196575)
**Author:** [@Marvrulz](https://forums.wyze.com/u/Marvrulz)\ **Replies:** 0\ **Last updated:** [September 21, 2021, 1:51am UTC](https://forums.wyze.com/t/integrate-app-purchased-subscription-information-into-your-customer-database-and-consolidate-your-email-lists/196575 "2021-09-21T01:51:57Z")
Figure out how to get in app subscription user data and integrate it into you customer data and also consolidate your various email lists so that all customers get important messaging. Your lack of knowledge of customers… --- ## [Train AI for specific pet](https://forums.wyze.com/t/train-ai-for-specific-pet/196503)
**Author:** [@jreinertnash](https://forums.wyze.com/u/jreinertnash)\ **Replies:** 2\ **Last updated:** [September 20, 2021, 5:08pm UTC](https://forums.wyze.com/t/train-ai-for-specific-pet/196503 "2021-09-20T17:08:30Z")
With the new “custom AI training” features coming, identifying a specific pet (analogous to a specifc face) would be very useful. How would I use it? Probably train a Wyze cam on a food bowl that only unlocks for one c… --- ## [Sprinkler Plus - suspension of subscription for winter months](https://forums.wyze.com/t/sprinkler-plus-suspension-of-subscription-for-winter-months/193082)
**Author:** [@Taihlo](https://forums.wyze.com/u/Taihlo)\ **Replies:** 0\ **Last updated:** [August 16, 2021, 3:59pm UTC](https://forums.wyze.com/t/sprinkler-plus-suspension-of-subscription-for-winter-months/193082 "2021-08-16T15:59:24Z")
Many of us have four seasons where our sprinklers have to be turned off for the majority of the year. I would still love to be able to have the annual subscription for Sprinkler Plus, but during the winter it seems like… --- ## [Home Monitoring Enable Keypad Tones](https://forums.wyze.com/t/home-monitoring-enable-keypad-tones/181132)
**Author:** [@tbmills](https://forums.wyze.com/u/tbmills)\ **Replies:** 2\ **Last updated:** [June 1, 2021, 1:41am UTC](https://forums.wyze.com/t/home-monitoring-enable-keypad-tones/181132 "2021-06-01T01:41:44Z")
Hopefully this is an easy one. Can you enable tones on the keypad so that when you push a button you get audio feedback (like on a telephone)? It’s disconcerting not knowing if you pushed a button correctly. This should… --- ## [Wyze Home Monitoring: contact sensor and arming control](https://forums.wyze.com/t/wyze-home-monitoring-contact-sensor-and-arming-control/178273)
**Author:** [@jimjrfl](https://forums.wyze.com/u/jimjrfl)\ **Replies:** 1\ **Last updated:** [May 18, 2021, 3:33pm UTC](https://forums.wyze.com/t/wyze-home-monitoring-contact-sensor-and-arming-control/178273 "2021-05-18T15:33:51Z")
The ability to control what the sensors do and when: DISARMED mode: Sensors do NOT send notifications DISARMED mode: Option to have an entry chime play on the base or doorbell when sensor is opened Scheduled ARM/DISAR… --- ## [Higher Cost for Cam to Pay for Subscription Services Instead](https://forums.wyze.com/t/higher-cost-for-cam-to-pay-for-subscription-services-instead/122721)
**Author:** [@dmurraytech](https://forums.wyze.com/u/dmurraytech)\ **Replies:** 0\ **Last updated:** [September 12, 2020, 3:56am UTC](https://forums.wyze.com/t/higher-cost-for-cam-to-pay-for-subscription-services-instead/122721 "2020-09-12T03:56:12Z")
Hello and apologies if this is either listed elsewhere or not liked, but it must be said… I am just one person out of many thousands that use your camera products, V2 and Pan. I purchased them due to features, simplici… [Next page](https://forums.wyze.com/tag/services/138.md?match_all_tags=true&page=1&tags%5B%5D=services)