# \#sense-hub **URL:** https://forums.wyze.com/tag/sense-hub/184.md [Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md) --- ## [New product for home security](https://forums.wyze.com/t/new-product-for-home-security/344568)
**Author:** [@averyyoung](https://forums.wyze.com/u/averyyoung)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 12:59am UTC](https://forums.wyze.com/t/new-product-for-home-security/344568 "2026-08-31T00:59:41Z")
Hi Wyze team, I have a product recommendation for the Wise home security system and I really love y’all’s ecosystem cameras and centers and I was wondering because I have a bigger house and for bigger homes I would like … --- ## [I have a Wyze hub refurbished that was not charging the internal battery and during an update the power went out so the files are now corrupted inside and it only has two lights and sometimes flashes three](https://forums.wyze.com/t/i-have-a-wyze-hub-refurbished-that-was-not-charging-the-internal-battery-and-during-an-update-the-power-went-out-so-the-files-are-now-corrupted-inside-and-it-only-has-two-lights-and-sometimes-flashes-three/344357)
**Author:** [@mjikids](https://forums.wyze.com/u/mjikids)\ **Replies:** 0\ **Last updated:** [August 17, 2026, 3:36pm UTC](https://forums.wyze.com/t/i-have-a-wyze-hub-refurbished-that-was-not-charging-the-internal-battery-and-during-an-update-the-power-went-out-so-the-files-are-now-corrupted-inside-and-it-only-has-two-lights-and-sometimes-flashes-three/344357 "2026-08-17T15:36:50Z")
Is there anyway to fix this? --- ## [Sense Hub issues device won't connect](https://forums.wyze.com/t/sense-hub-issues-device-wont-connect/343964)
**Author:** [@km17268](https://forums.wyze.com/u/km17268)\ **Replies:** 6\ **Last updated:** [July 25, 2026, 1:32am UTC](https://forums.wyze.com/t/sense-hub-issues-device-wont-connect/343964 "2026-07-25T01:32:15Z")
SENSE HUB: Went offline about 3 months ago. I use it with leak sensors and 2 motion sensors. I’ve tried resetting it and to “add a device”. It always ends in failure to connect / communicate (I forget the exact wordi… --- ## [Sense hub keeps going offline: firmware bug?](https://forums.wyze.com/t/sense-hub-keeps-going-offline-firmware-bug/251702)
**Author:** [@dasnider](https://forums.wyze.com/u/dasnider)\ **Replies:** 46\ **Last updated:** [June 9, 2026, 7:37pm UTC](https://forums.wyze.com/t/sense-hub-keeps-going-offline-firmware-bug/251702 "2026-06-09T19:37:57Z")
I’ve been using a Wyze Sense setup at my vacation home for over a year now, to monitor door, motion, climate and leak sensors. Worked great for the first year or so, but a couple of months ago the sense hub suddenly went… --- ## [Wyze Hub remains offline after power outage - pathetic](https://forums.wyze.com/t/wyze-hub-remains-offline-after-power-outage-pathetic/277096)
**Author:** [@philipjoep](https://forums.wyze.com/u/philipjoep)\ **Replies:** 27\ **Last updated:** [May 26, 2026, 5:08pm UTC](https://forums.wyze.com/t/wyze-hub-remains-offline-after-power-outage-pathetic/277096 "2026-05-26T17:08:45Z")
Absolutely pathetic. I have the Wyze Sense Hub and cannot believe how much trouble I’ve had with this hunk of junk. I had to install a light switch in my house, so I had to turn power off to the room where my Wifi modem,… --- ## [Sense Hub: internal battery replacement](https://forums.wyze.com/t/sense-hub-internal-battery-replacement/342025)
**Author:** [@commissioned](https://forums.wyze.com/u/commissioned)\ **Replies:** 1\ **Last updated:** [March 29, 2026, 3:42am UTC](https://forums.wyze.com/t/sense-hub-internal-battery-replacement/342025 "2026-03-29T03:42:56Z")
Hi all. My Wyze Sense Hub’s internal backup battery is clearly depleted (which I would actually expect after a solid 4+ years of solid, always-on use). It will no longer accept a charge from any adapter, and the app is c… --- ## [Wyze Sense Hub stuck with two lights and is offline. Unable to power cycle](https://forums.wyze.com/t/wyze-sense-hub-stuck-with-two-lights-and-is-offline-unable-to-power-cycle/281835)
**Author:** [@goksean](https://forums.wyze.com/u/goksean)\ **Replies:** 24\ **Last updated:** [March 7, 2026, 2:08am UTC](https://forums.wyze.com/t/wyze-sense-hub-stuck-with-two-lights-and-is-offline-unable-to-power-cycle/281835 "2026-03-07T02:08:49Z")
My Wyze Sense hub went offline two months back. It went offline showing the left and right status light ON but the center one OFF. Reset button doesn’t do anything. And, I am unable to power cycle, since it’s always st… --- ## [3 lights on hub](https://forums.wyze.com/t/3-lights-on-hub/340542)
**Author:** [@bukzin](https://forums.wyze.com/u/bukzin)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 4:43pm UTC](https://forums.wyze.com/t/3-lights-on-hub/340542 "2026-01-28T16:43:51Z")
My hub is only displaying two of the 3 lights. Hub seems to be working OK. What does each of the three indicate? THANKS --- ## [3 lightd on the hub sense for home monitoring](https://forums.wyze.com/t/3-lightd-on-the-hub-sense-for-home-monitoring/226762)
**Author:** [@jrieder46](https://forums.wyze.com/u/jrieder46)\ **Replies:** 11\ **Last updated:** [January 28, 2026, 5:08am UTC](https://forums.wyze.com/t/3-lightd-on-the-hub-sense-for-home-monitoring/226762 "2026-01-28T05:08:31Z")
Anyone know what the 3 lights reprsent on the hub sense? I read the description from Wyze, and it does not state what each one represents. --- ## [Wyze entry sensor (doors) no longer showing status (open or closed)](https://forums.wyze.com/t/wyze-entry-sensor-doors-no-longer-showing-status-open-or-closed/340458)
**Author:** [@R\_San](https://forums.wyze.com/u/R_San)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 10:40pm UTC](https://forums.wyze.com/t/wyze-entry-sensor-doors-no-longer-showing-status-open-or-closed/340458 "2026-01-26T22:40:28Z")
iI Wyze community, Since I lost home internet Friday morning due to ISP maintenance for about an hour, The wyze app on my ios device no longer show notifications when the doors are open and closed. Also the Wyze sense h… --- ## [New Wyze Sense Hub not showing up as an option for alarming in Monitoring](https://forums.wyze.com/t/new-wyze-sense-hub-not-showing-up-as-an-option-for-alarming-in-monitoring/340344)
**Author:** [@gryffinpalm](https://forums.wyze.com/u/gryffinpalm)\ **Replies:** 3\ **Last updated:** [January 20, 2026, 2:23pm UTC](https://forums.wyze.com/t/new-wyze-sense-hub-not-showing-up-as-an-option-for-alarming-in-monitoring/340344 "2026-01-20T14:23:35Z")
I set up a Sense Hub with a Motion Sensor V2 and a Wyze Cam v3 and k can’t get the Sense Hub or the Motion Sensor to show up in the Monitoring actions for “Away” or “Home”. My ideal situation is the motion sensor would t… --- ## [Convert to hub based?](https://forums.wyze.com/t/convert-to-hub-based/339717)
**Author:** [@deholz](https://forums.wyze.com/u/deholz)\ **Replies:** 2\ **Last updated:** [December 22, 2025, 3:05pm UTC](https://forums.wyze.com/t/convert-to-hub-based/339717 "2025-12-22T15:05:02Z")
Need some guidance, please. I have a bajillion Wyze products at two homes. At one, I have the old Wyze door sensors which piggy back on my Wyze Pan Cam. Lately, one has been going stupid on a regular basis despite reset… --- ## [Wyze Hub Chime](https://forums.wyze.com/t/wyze-hub-chime/339415)
**Author:** [@Dsigman01](https://forums.wyze.com/u/Dsigman01)\ **Replies:** 0\ **Last updated:** [December 8, 2025, 12:26pm UTC](https://forums.wyze.com/t/wyze-hub-chime/339415 "2025-12-08T12:26:32Z")
Since the last update, my hub no longer chimes when a door is open. The configuration says volume high. --- ## [It's 2025, Wyze Sense Hub keeps going offline](https://forums.wyze.com/t/its-2025-wyze-sense-hub-keeps-going-offline/338377)
**Author:** [@BigPawLion](https://forums.wyze.com/u/BigPawLion)\ **Replies:** 2\ **Last updated:** [December 5, 2025, 12:13am UTC](https://forums.wyze.com/t/its-2025-wyze-sense-hub-keeps-going-offline/338377 "2025-12-05T00:13:57Z")
It’s 2025, and my Wyze Sense Hub keeps going offline after staying online for 4–6 hours. I’ve tried all the usual suggestions: resetting the hub, removing and re-adding it, switching between Wi-Fi and Ethernet, relocatin… --- ## [No billing information but there is billing information](https://forums.wyze.com/t/no-billing-information-but-there-is-billing-information/339304)
**Author:** [@fittestwyz](https://forums.wyze.com/u/fittestwyz)\ **Replies:** 1\ **Last updated:** [December 4, 2025, 5:24pm UTC](https://forums.wyze.com/t/no-billing-information-but-there-is-billing-information/339304 "2025-12-04T17:24:17Z")
I keep getting no billing information in my iOS app and on the web account says payment expired but is not expired. I’ve added over three different cards valid cards and the message won’t go away. Support is clueless on … --- ## [Self-Monitoring - Can I Turn off Door Sensor Audible Notifications](https://forums.wyze.com/t/self-monitoring-can-i-turn-off-door-sensor-audible-notifications/338891)
**Author:** [@wnealw](https://forums.wyze.com/u/wnealw)\ **Replies:** 1\ **Last updated:** [November 18, 2025, 8:19pm UTC](https://forums.wyze.com/t/self-monitoring-can-i-turn-off-door-sensor-audible-notifications/338891 "2025-11-18T20:19:43Z")
I am considering buying a Wyze Home Monitoring system but want to self-monitor only; I do not want to subscribe to Noonlight. I have seen older posts where other users have stated that you can not turn off the audible n… --- ## [Wyze Sence Hub - best place to put it](https://forums.wyze.com/t/wyze-sence-hub-best-place-to-put-it/337704)
**Author:** [@steve6543](https://forums.wyze.com/u/steve6543)\ **Replies:** 2\ **Last updated:** [October 1, 2025, 9:58pm UTC](https://forums.wyze.com/t/wyze-sence-hub-best-place-to-put-it/337704 "2025-10-01T21:58:14Z")
Where is the best place to put the Wyze Sense Hub --- ## [Placement of Wyze Sense Hub](https://forums.wyze.com/t/placement-of-wyze-sense-hub/337695)
**Author:** [@steve6543](https://forums.wyze.com/u/steve6543)\ **Replies:** 1\ **Last updated:** [September 30, 2025, 11:18pm UTC](https://forums.wyze.com/t/placement-of-wyze-sense-hub/337695 "2025-09-30T23:18:15Z")
Can you put the hub in a closet (middle of house) say 7 feet high and with power? Or: just anyplace with power and high??? --- ## [WHM went off and Noonlight called? How?](https://forums.wyze.com/t/whm-went-off-and-noonlight-called-how/336712)
**Author:** [@daniel2](https://forums.wyze.com/u/daniel2)\ **Replies:** 0\ **Last updated:** [August 26, 2025, 12:30am UTC](https://forums.wyze.com/t/whm-went-off-and-noonlight-called-how/336712 "2025-08-26T00:30:04Z")
So I have been very confused about the Wyze sense hub “environment“ section. It says I can add sensors to be monitored, and when I add them to the monitored list I can then click on them and it brings me to the regular n… --- ## [Wyze Vehicle Hub – Protect Your Precious Cargo](https://forums.wyze.com/t/wyze-vehicle-hub-protect-your-precious-cargo/336078)
**Author:** [@pjt125](https://forums.wyze.com/u/pjt125)\ **Replies:** 1\ **Last updated:** [August 14, 2025, 3:16pm UTC](https://forums.wyze.com/t/wyze-vehicle-hub-protect-your-precious-cargo/336078 "2025-08-14T15:16:24Z")
Idea: A rugged, LTE-enabled Wyze hub for vehicles that works with Wyze Climate Sensors and Wyze Cams to safeguard your kids, pets, deliveries, groceries, etc from dangerous temperatures — whether the car is on or off. H… --- ## [Hub sense failover to wifi when no internet signal](https://forums.wyze.com/t/hub-sense-failover-to-wifi-when-no-internet-signal/201927)
**Author:** [@madnut](https://forums.wyze.com/u/madnut)\ **Replies:** 6\ **Last updated:** [August 10, 2025, 7:10am UTC](https://forums.wyze.com/t/hub-sense-failover-to-wifi-when-no-internet-signal/201927 "2025-08-10T07:10:16Z")
The feature request is for Hub sense to fail over to WiFi if no internet connection is available on Ethernet. Why: I was trying to have the hub use my cellular hotspot WiFi as a fallback to downed internet connection. … --- ## [Why does wyze camera unlimited pro subscription cancel my home security subscription?](https://forums.wyze.com/t/why-does-wyze-camera-unlimited-pro-subscription-cancel-my-home-security-subscription/321339)
**Author:** [@dnewton020387](https://forums.wyze.com/u/dnewton020387)\ **Replies:** 13\ **Last updated:** [July 6, 2025, 7:15pm UTC](https://forums.wyze.com/t/why-does-wyze-camera-unlimited-pro-subscription-cancel-my-home-security-subscription/321339 "2025-07-06T19:15:40Z")
I recently upgraded to the Cam Unlimited Pro subscription specifically for the AI features. I was extremely surprised and disappointed to find that my home monitoring service was deactivated without any warning. I was n… --- ## [Sense hub not responding](https://forums.wyze.com/t/sense-hub-not-responding/332645)
**Author:** [@keshlam.cat.nospam](https://forums.wyze.com/u/keshlam.cat.nospam)\ **Replies:** 2\ **Last updated:** [July 1, 2025, 10:25pm UTC](https://forums.wyze.com/t/sense-hub-not-responding/332645 "2025-07-01T22:25:05Z")
Several weeks ago, my Wyze Sense hub and all the devices connected through it became unreachable. I’ve checked wiring and recycled just about everything multiple times, but it’s simply not reachable. I’ve submitted the … --- ## [Wyze Sense Hub not responding](https://forums.wyze.com/t/wyze-sense-hub-not-responding/332658)
**Author:** [@drakosnah](https://forums.wyze.com/u/drakosnah)\ **Replies:** 0\ **Last updated:** [June 23, 2025, 6:09am UTC](https://forums.wyze.com/t/wyze-sense-hub-not-responding/332658 "2025-06-23T06:09:08Z")
In April it said there was a firmware update but every time I try to update it says sorry it failed. None of the devices that were connected to the hub are updating essentially it shows up in my list but is no longer act… --- ## [Wyze Sene hub not updating](https://forums.wyze.com/t/wyze-sene-hub-not-updating/330145)
**Author:** [@swift6672](https://forums.wyze.com/u/swift6672)\ **Replies:** 2\ **Last updated:** [June 13, 2025, 2:30pm UTC](https://forums.wyze.com/t/wyze-sene-hub-not-updating/330145 "2025-06-13T14:30:22Z")
Does anybody have a problem with your Wyze sense hub not updating? I’ve tried multiple times and I even unplugged it and let it sit for a couple minutes --- ## [Giving up on Sense](https://forums.wyze.com/t/giving-up-on-sense/329607)
**Author:** [@david26](https://forums.wyze.com/u/david26)\ **Replies:** 1\ **Last updated:** [May 20, 2025, 10:04pm UTC](https://forums.wyze.com/t/giving-up-on-sense/329607 "2025-05-20T22:04:08Z")
I am an early long-time Wyze user with a large camera install and more badges than I can count. I was an early buyer of the Sense products and had a lot of optimism about the future direction of the company. The v1 door … --- ## [Updates to the Wyze Sense Hub to make it more Robust](https://forums.wyze.com/t/updates-to-the-wyze-sense-hub-to-make-it-more-robust/328386)
**Author:** [@jimdaddario](https://forums.wyze.com/u/jimdaddario)\ **Replies:** 1\ **Last updated:** [April 18, 2025, 11:53pm UTC](https://forums.wyze.com/t/updates-to-the-wyze-sense-hub-to-make-it-more-robust/328386 "2025-04-18T23:53:54Z")
I’ve been using the Wyze system for many years now in several homes and had to replace the hub several times..hub dead, battery dead, and just going off-line all the time (no internet problems). For the near future, I w… --- ## [Wyze sense hub arm alarm fails repeatedly](https://forums.wyze.com/t/wyze-sense-hub-arm-alarm-fails-repeatedly/327387)
**Author:** [@invaliduserid](https://forums.wyze.com/u/invaliduserid)\ **Replies:** 1\ **Last updated:** [April 16, 2025, 12:32pm UTC](https://forums.wyze.com/t/wyze-sense-hub-arm-alarm-fails-repeatedly/327387 "2025-04-16T12:32:06Z")
OK I created this post, To help others who have difficulty with the sense hub. I’ve been playing around with the software when I was having issues myself and it couldn’t arm. So if you’re not aware, Sometimes when we’re… --- ## [Wyze Hub Stopped Arming on 2/15/25 and Reset Didn’t Fix It](https://forums.wyze.com/t/wyze-hub-stopped-arming-on-2-15-25-and-reset-didn-t-fix-it/324238)
**Author:** [@sirsrao](https://forums.wyze.com/u/sirsrao)\ **Replies:** 1\ **Last updated:** [March 5, 2025, 3:07am UTC](https://forums.wyze.com/t/wyze-hub-stopped-arming-on-2-15-25-and-reset-didn-t-fix-it/324238 "2025-03-05T03:07:17Z")
My Wyze sense hub stopped arming on 2/15/25. I tried doing the reset by holding the button down and waiting for the lights to flash and then come back to solid and that didn’t fix it either. I tried three times. I also m… --- ## [Allow V1 sensors to connect to the Wyze sense hub](https://forums.wyze.com/t/allow-v1-sensors-to-connect-to-the-wyze-sense-hub/255754)
**Author:** [@gscrib](https://forums.wyze.com/u/gscrib)\ **Replies:** 5\ **Last updated:** [February 25, 2025, 11:23pm UTC](https://forums.wyze.com/t/allow-v1-sensors-to-connect-to-the-wyze-sense-hub/255754 "2025-02-25T23:23:37Z")
I have been using wyze for several years now and have been an early adopter to many of their smart home products. One of those was the Wyze Sense Hub. I ordered Wyze’s Alarm system and installed it with ease. I was able … [Next page](https://forums.wyze.com/tag/sense-hub/184.md?match_all_tags=true&page=1&tags%5B%5D=sense-hub)