# \#iphone-ipad

**URL:** https://forums.wyze.com/tag/iphone-ipad/25.md

[Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md)

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## [Detection zone on app is screwed up](https://forums.wyze.com/t/detection-zone-on-app-is-screwed-up/347702)

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**Author:** [@9nps478sn](https://forums.wyze.com/u/9nps478sn)\
**Replies:** 3\
**Last updated:** [November 10, 2026, 3:44pm UTC](https://forums.wyze.com/t/detection-zone-on-app-is-screwed-up/347702 "2026-11-10T15:44:33Z")

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When I touch the detection zone to select the area I want random boxes all over the area get selected. My phone screen is fine and it used to work fine.

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## [Duo Cam Pan keeps drifting away from its set waypoints](https://forums.wyze.com/t/duo-cam-pan-keeps-drifting-away-from-its-set-waypoints/336441)

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**Author:** [@kevindalmacio](https://forums.wyze.com/u/kevindalmacio)\
**Replies:** 37\
**Last updated:** [November 10, 2026, 1:47pm UTC](https://forums.wyze.com/t/duo-cam-pan-keeps-drifting-away-from-its-set-waypoints/336441 "2026-11-10T13:47:39Z")

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Is there a fix for the new Duo cam pan that keeps drifting away from its set waypoints? Ive been calibrating every other hour to have it back to its set positions

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## [App breaks Wireless Cam Pro live connection](https://forums.wyze.com/t/app-breaks-wireless-cam-pro-live-connection/347682)

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**Author:** [@PS56k](https://forums.wyze.com/u/PS56k)\
**Replies:** 4\
**Last updated:** [November 10, 2026, 11:54am UTC](https://forums.wyze.com/t/app-breaks-wireless-cam-pro-live-connection/347682 "2026-11-10T11:54:27Z")

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ARGH… I should have NOT updated the App - November 6, 2026 - iPhone - The Wireless Camera Pro was working for about a week on the recently updated App - BUT with today’s update.. The wireless pro cam IS NOT CONNECTING…

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## [Wyze Cam Pan v3 – microSD Format Failure on Firmware 4.50.17.25 (Factory Reset + 2 Verified Cards)](https://forums.wyze.com/t/wyze-cam-pan-v3-microsd-format-failure-on-firmware-4-50-17-25-factory-reset-2-verified-cards/347498)

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**Author:** [@roserocamilo87](https://forums.wyze.com/u/roserocamilo87)\
**Replies:** 23\
**Last updated:** [November 10, 2026, 4:17am UTC](https://forums.wyze.com/t/wyze-cam-pan-v3-microsd-format-failure-on-firmware-4-50-17-25-factory-reset-2-verified-cards/347498 "2026-11-10T04:17:15Z")

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Hi Wyze Community, I’m experiencing a persistent microSD detection and formatting failure on my Wyze Cam Pan v3 running firmware 4.50.17.25. I’ve performed several controlled tests to rule out defective cards, filesyst…

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## [Extended Wireless](https://forums.wyze.com/t/extended-wireless/347686)

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**Author:** [@Dan70](https://forums.wyze.com/u/Dan70)\
**Replies:** 3\
**Last updated:** [November 9, 2026, 11:11pm UTC](https://forums.wyze.com/t/extended-wireless/347686 "2026-11-09T23:11:13Z")

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I have a large yard. I tried setting up a wireles camera about 120 feet from the Wyze Hub and there was no signal. I took it upon myself to watch a few YouTube videos on adding an external antenna to it and it worked! U…

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## [Any timeframe for 4K small camera not a pan cam?](https://forums.wyze.com/t/any-timeframe-for-4k-small-camera-not-a-pan-cam/347698)

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**Author:** [@emildejulio](https://forums.wyze.com/u/emildejulio)\
**Replies:** 2\
**Last updated:** [November 9, 2026, 10:53pm UTC](https://forums.wyze.com/t/any-timeframe-for-4k-small-camera-not-a-pan-cam/347698 "2026-11-09T22:53:10Z")

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Anyone know the timeframe for a 4k small camera. I need to replace a bunch of older cameras (~40) and want to go with 4k this time around. I would assume they would call it a v5. Thanks

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## [Pan Cam Notifications delayed](https://forums.wyze.com/t/pan-cam-notifications-delayed/347608)

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**Author:** [@evanskl\_00](https://forums.wyze.com/u/evanskl_00)\
**Replies:** 4\
**Last updated:** [November 9, 2026, 8:31pm UTC](https://forums.wyze.com/t/pan-cam-notifications-delayed/347608 "2026-11-09T20:31:38Z")

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The notification from my Solar Pan Cam are running about 4 - 5 minutes late. Any idea how Incan correct this? A 5 minute delay kind of makes that notification useless..

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## [V3 Solar Panel + Battery](https://forums.wyze.com/t/v3-solar-panel-battery/347597)

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**Author:** [@SabrToothSqrl](https://forums.wyze.com/u/SabrToothSqrl)\
**Replies:** 5\
**Last updated:** [November 9, 2026, 6:12pm UTC](https://forums.wyze.com/t/v3-solar-panel-battery/347597 "2026-11-09T18:12:46Z")

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After getting a Solar Cam 2K, and being quite disappointed in it’s performance compared to my v3s, I’m back to trying to setup a solar + battery setup for my v3(s). On continuous record, the v3 pulls approx 1.75 watts. …

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## [App Version 3.7 and iPhone XS Max](https://forums.wyze.com/t/app-version-3-7-and-iphone-xs-max/347672)

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**Author:** [@jpeel1](https://forums.wyze.com/u/jpeel1)\
**Replies:** 0\
**Last updated:** [November 9, 2026, 6:24am UTC](https://forums.wyze.com/t/app-version-3-7-and-iphone-xs-max/347672 "2026-11-09T06:24:04Z")

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Why can’t I get Wyze Cam App Version 3.7 on my iPhone XS Max, 3.25 is the latest version I can get from the App Store. I want to buy the Wyze Cam Pan V4 but it says App Version 3.7 is required.

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## [Wyze App Optimized iPhone Duo](https://forums.wyze.com/t/wyze-app-optimized-iphone-duo/347533)

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**Author:** [@erikolson481](https://forums.wyze.com/u/erikolson481)\
**Replies:** 5\
**Last updated:** [November 7, 2026, 4:40pm UTC](https://forums.wyze.com/t/wyze-app-optimized-iphone-duo/347533 "2026-11-07T16:40:19Z")

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Wyze app needs to be optimized for the iPhone Duo. When will we see the app optimized for the iPhone Duo?

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## [Switch compatible with Wyze app since Wyze switches are MIA](https://forums.wyze.com/t/switch-compatible-with-wyze-app-since-wyze-switches-are-mia/347632)

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**Author:** [@jrblack100](https://forums.wyze.com/u/jrblack100)\
**Replies:** 1\
**Last updated:** [November 7, 2026, 4:29pm UTC](https://forums.wyze.com/t/switch-compatible-with-wyze-app-since-wyze-switches-are-mia/347632 "2026-11-07T16:29:33Z")

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I am weaning my house off of Insteon products. I have been waiting a long time to buy Wyze switches to replace the current Insteon switches. Is there a switch on the market that will link to the Wyze app? … OR will the W…

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## [About Wyze app chatbot help disclaimer](https://forums.wyze.com/t/about-wyze-app-chatbot-help-disclaimer/347627)

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**Author:** [@zilch-affine.3d](https://forums.wyze.com/u/zilch-affine.3d)\
**Replies:** 1\
**Last updated:** [November 6, 2026, 9:42pm UTC](https://forums.wyze.com/t/about-wyze-app-chatbot-help-disclaimer/347627 "2026-11-06T21:42:16Z")

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At one point I became concerned when I read the disclaimers or privacy agreements of chatbot help feature and chose to phone in with a question I didn’t like the privacy statement I worried it might interfere with how t…

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## [Camera siren turns on even with camera off?](https://forums.wyze.com/t/camera-siren-turns-on-even-with-camera-off/347591)

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**Author:** [@james.sharpin](https://forums.wyze.com/u/james.sharpin)\
**Replies:** 4\
**Last updated:** [November 6, 2026, 3:45pm UTC](https://forums.wyze.com/t/camera-siren-turns-on-even-with-camera-off/347591 "2026-11-06T15:45:48Z")

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Is it normal for the camera siren/alarm to be able to sound even with the camera is “off” (plugged in but automation tells camera to “turn off”) Using a combination of Motion Sensors and Wyze Cams (v1 & v3) Tap “Disarm…

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## [Wireless cam pro - won’t connect to app](https://forums.wyze.com/t/wireless-cam-pro-won-t-connect-to-app/346376)

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**Author:** [@PS56k](https://forums.wyze.com/u/PS56k)\
**Replies:** 22\
**Last updated:** [November 6, 2026, 11:48am UTC](https://forums.wyze.com/t/wireless-cam-pro-won-t-connect-to-app/346376 "2026-11-06T11:48:59Z")

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Have the wireless pro - after recent software update it will no longer connect to app… Tried reinstalling it - this works just fine - But in the App clicking on this device is frozen. The cam lights the yellow led then…

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## [Cannot connect to the network](https://forums.wyze.com/t/cannot-connect-to-the-network/276314)

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**Author:** [@xcorradokidx](https://forums.wyze.com/u/xcorradokidx)\
**Replies:** 12\
**Last updated:** [November 5, 2026, 10:06pm UTC](https://forums.wyze.com/t/cannot-connect-to-the-network/276314 "2026-11-05T22:06:52Z")

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Well I’ve read some fixes but my parents are 6 hours away and own only ipads. We have one v3 cam that says cannot connect to the network. Weve powered down and back up the wifi. Hes deleted the camera and started from s…

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## [Doorbell Pro connection times](https://forums.wyze.com/t/doorbell-pro-connection-times/347551)

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**Author:** [@chooka505](https://forums.wyze.com/u/chooka505)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 1:48pm UTC](https://forums.wyze.com/t/doorbell-pro-connection-times/347551 "2026-11-05T13:48:10Z")

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Wondering you guys could help, my video doorbell pro has progressively gotten worse and worse at connecting. When I get a notification, I click it, and it can take 30s to…an indefinite amount of time to connect. It kee…

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## [Shared Cameras Ignore Notification Settings, Main Account Works Correctly](https://forums.wyze.com/t/shared-cameras-ignore-notification-settings-main-account-works-correctly/347114)

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**Author:** [@pgran](https://forums.wyze.com/u/pgran)\
**Replies:** 18\
**Last updated:** [November 4, 2026, 3:04pm UTC](https://forums.wyze.com/t/shared-cameras-ignore-notification-settings-main-account-works-correctly/347114 "2026-11-04T15:04:06Z")

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I have two Wyze Bulb Cams that have been shared with my account since around February 2026. Everything was working fine, but around October 15 or 16 the shared cameras are sending me “Complete Motion Detected” for every…

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## [RTSP Explanation Please](https://forums.wyze.com/t/rtsp-explanation-please/347360)

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**Author:** [@yancx](https://forums.wyze.com/u/yancx)\
**Replies:** 8\
**Last updated:** [November 4, 2026, 5:50am UTC](https://forums.wyze.com/t/rtsp-explanation-please/347360 "2026-11-04T05:50:54Z")

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RTSP? Can someone please explain this? Thanks in advance!

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## [Are they making CVR for all cameras?](https://forums.wyze.com/t/are-they-making-cvr-for-all-cameras/346526)

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**Author:** [@NajeeR](https://forums.wyze.com/u/NajeeR)\
**Replies:** 6\
**Last updated:** [November 4, 2026, 1:01am UTC](https://forums.wyze.com/t/are-they-making-cvr-for-all-cameras/346526 "2026-11-04T01:01:22Z")

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Will they be add 24/7 cloud recordings to all cameras? CurrentlY I can only add it to a cam v3.

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## [Wyze Cam V2 -- cannot turn off sound detection](https://forums.wyze.com/t/wyze-cam-v2-cannot-turn-off-sound-detection/347500)

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**Author:** [@carlos1wx](https://forums.wyze.com/u/carlos1wx)\
**Replies:** 4\
**Last updated:** [November 3, 2026, 9:34pm UTC](https://forums.wyze.com/t/wyze-cam-v2-cannot-turn-off-sound-detection/347500 "2026-11-03T21:34:16Z")

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I have two Wyze Cam v2 cameras and one Cam v1. All are on the same Wyze account. The Sound Events toggle under Device Notifications is pale and unresponsive on both v2 cameras, but works normally on the v1. Both v2 camer…

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## [False motion notifications every time cameras turn on](https://forums.wyze.com/t/false-motion-notifications-every-time-cameras-turn-on/347466)

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**Author:** [@james.sharpin](https://forums.wyze.com/u/james.sharpin)\
**Replies:** 12\
**Last updated:** [November 2, 2026, 8:21pm UTC](https://forums.wyze.com/t/false-motion-notifications-every-time-cameras-turn-on/347466 "2026-11-02T20:21:13Z")

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I’ve created an “Arm” automation which turns on all my Wyze cameras. As soon as I press “Arm”, I immediately get notifications from all the cameras, despite there not being any motion. After the initial notifications, …

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## [No thumbnails in notifications](https://forums.wyze.com/t/no-thumbnails-in-notifications/347258)

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**Author:** [@chrishuelsing](https://forums.wyze.com/u/chrishuelsing)\
**Replies:** 4\
**Last updated:** [November 2, 2026, 2:45am UTC](https://forums.wyze.com/t/no-thumbnails-in-notifications/347258 "2026-11-02T02:45:02Z")

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No longer receiving thumbnails in notifications

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## [Customizable door bell chimes](https://forums.wyze.com/t/customizable-door-bell-chimes/347422)

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**Author:** [@gruzalski](https://forums.wyze.com/u/gruzalski)\
**Replies:** 1\
**Last updated:** [November 1, 2026, 3:38pm UTC](https://forums.wyze.com/t/customizable-door-bell-chimes/347422 "2026-11-01T15:38:11Z")

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I would love to see Wyze introduce customizable seasonal doorbell chimes. It would be awesome to have a library of downloadable sounds that users could change throughout the year. For example: Halloween: spooky music…

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## [Cam Pro card issues](https://forums.wyze.com/t/cam-pro-card-issues/347405)

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**Author:** [@fawn4us](https://forums.wyze.com/u/fawn4us)\
**Replies:** 2\
**Last updated:** [October 31, 2026, 4:39pm UTC](https://forums.wyze.com/t/cam-pro-card-issues/347405 "2026-10-31T16:39:06Z")

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After the app update, my Cam Pro isn’t recording events. I’m just getting a snapshot. I have an sd card. Another HH member hasn’t updated the app in a long time and has zero issues.

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## [Blue light?](https://forums.wyze.com/t/blue-light/347343)

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**Author:** [@drk\_204](https://forums.wyze.com/u/drk_204)\
**Replies:** 4\
**Last updated:** [October 29, 2026, 7:04pm UTC](https://forums.wyze.com/t/blue-light/347343 "2026-10-29T19:04:55Z")

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Anyone know why my camera (pan cam V4) brand new hasn’t been on 24hrs yet is blue when on IR lights? I have several but have never had this issue with any of them. Any help would be great, Thanks!

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## [Run Automation Without Notification](https://forums.wyze.com/t/run-automation-without-notification/347336)

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**Author:** [@WildChild](https://forums.wyze.com/u/WildChild)\
**Replies:** 0\
**Last updated:** [October 29, 2026, 12:23am UTC](https://forums.wyze.com/t/run-automation-without-notification/347336 "2026-10-29T00:23:30Z")

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Similar to the unanswered issue in this other thread… I have a Geo fence automation in the Wyze app, and it runs just fine, but it sends a notification every time it runs. There doesn’t seem to be an option to turn o…

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## [Notifications missing](https://forums.wyze.com/t/notifications-missing/347324)

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**Author:** [@rvenable67](https://forums.wyze.com/u/rvenable67)\
**Replies:** 2\
**Last updated:** [October 28, 2026, 7:41pm UTC](https://forums.wyze.com/t/notifications-missing/347324 "2026-10-28T19:41:47Z")

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I have V4 Cam. There are times a movement is not showing up on notifications. I have the settings set night. There’s no rhyme or reason why it does this.

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## [Bulb cam pan tilt detach issue](https://forums.wyze.com/t/bulb-cam-pan-tilt-detach-issue/347320)

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**Author:** [@Doxi99](https://forums.wyze.com/u/Doxi99)\
**Replies:** 1\
**Last updated:** [October 28, 2026, 3:03pm UTC](https://forums.wyze.com/t/bulb-cam-pan-tilt-detach-issue/347320 "2026-10-28T15:03:58Z")

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Is it possible to detach the telescopic pole from the camera so that I could fit it into a lamp that has a small opening. Then re attach it. I see some little clips on the top of the pole.

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## [Clips Cut Short](https://forums.wyze.com/t/clips-cut-short/347303)

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**Author:** [@My2ndAmendment](https://forums.wyze.com/u/My2ndAmendment)\
**Replies:** 5\
**Last updated:** [October 28, 2026, 1:44pm UTC](https://forums.wyze.com/t/clips-cut-short/347303 "2026-10-28T13:44:16Z")

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This issue occurs on all my cams, V3 & V4. For instance, I live at the end of a small street with a cul-de-sac. I have a V4 on the curbside mailbox set to the highest sensitivity with no detection zone set. I can see the…

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## [My cameras are all of a sudden keep going off-line anybody else’s](https://forums.wyze.com/t/my-cameras-are-all-of-a-sudden-keep-going-off-line-anybody-else-s/344298)

<div class="topic-metadata">

**Author:** [@Noria](https://forums.wyze.com/u/Noria)\
**Replies:** 17\
**Last updated:** [October 28, 2026, 10:38am UTC](https://forums.wyze.com/t/my-cameras-are-all-of-a-sudden-keep-going-off-line-anybody-else-s/344298 "2026-10-28T10:38:22Z")

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All of a sudden, my cameras are all disconnecting and saying off-line, but my Wi-Fi is on please help

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