# \#defect

**URL:** https://forums.wyze.com/tag/defect/52.md

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## [Thermostat died and Wyze refuses to replace it](https://forums.wyze.com/t/thermostat-died-and-wyze-refuses-to-replace-it/318021)

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**Author:** [@Derphound01](https://forums.wyze.com/u/Derphound01)\
**Replies:** 0\
**Last updated:** [December 10, 2024, 3:49pm UTC](https://forums.wyze.com/t/thermostat-died-and-wyze-refuses-to-replace-it/318021 "2024-12-10T15:49:29Z")

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Cam Plus subscriber here (for now). This is more of a vent, along with a warning to anyone who is considering purchasing the Wyze Thermostat. We installed our Wyze thermostat in August 2023. It has given us problems s…

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## [Cameras dead](https://forums.wyze.com/t/cameras-dead/308940)

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**Author:** [@lNOFXl](https://forums.wyze.com/u/lNOFXl)\
**Replies:** 1\
**Last updated:** [August 30, 2024, 6:08pm UTC](https://forums.wyze.com/t/cameras-dead/308940 "2024-08-30T18:08:47Z")

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Alright so, I know there’s the online support section of wyze but I wanted to get an opinion before I waste my time over there. I have a camera that has given me a hard time since day one… I didn’t rma it because of 3 re…

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## [Low Percentage Defect Found With Power Cables](https://forums.wyze.com/t/low-percentage-defect-found-with-power-cables/9952)

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**Author:** [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\
**Replies:** 9\
**Last updated:** [October 11, 2023, 12:03am UTC](https://forums.wyze.com/t/low-percentage-defect-found-with-power-cables/9952 "2023-10-11T00:03:29Z")

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Hi, everyone! We found a small defect issue (so far it has impacted 8 out of 1,000,000 Wyze Cams). While this is a small percentage of our cameras, we understand that the symptoms of this problem can be startling so we …

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## [Wyze Cam Pan app turns off/sleeps](https://forums.wyze.com/t/wyze-cam-pan-app-turns-off-sleeps/28531)

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**Author:** [@jjj](https://forums.wyze.com/u/jjj)\
**Replies:** 6\
**Last updated:** [May 14, 2019, 6:59pm UTC](https://forums.wyze.com/t/wyze-cam-pan-app-turns-off-sleeps/28531 "2019-05-14T18:59:52Z")

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In the past week or so (I assume due to a firmware or app upgrade), when viewing the app on Android, after about 5-10 minutes the screen will start to dim and turn off. My phone timeout settings have not changed. It appe…

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## [Wyze Cam Pan stops streaming after changing resolution](https://forums.wyze.com/t/wyze-cam-pan-stops-streaming-after-changing-resolution/28533)

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**Author:** [@jjj](https://forums.wyze.com/u/jjj)\
**Replies:** 1\
**Last updated:** [April 30, 2019, 10:26am UTC](https://forums.wyze.com/t/wyze-cam-pan-stops-streaming-after-changing-resolution/28533 "2019-04-30T10:26:37Z")

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In the past month or so (I assume after some firmware or app upgrade), when viewing the app and increasing the video quality, the video seems to stop streaming and the picture/timestamp doesn’t update. The only solution …
