# \#bug **URL:** https://forums.wyze.com/tag/bug/27.md [Latest](https://forums.wyze.com/latest.md) · [Categories](https://forums.wyze.com/categories.md) · [Tags](https://forums.wyze.com/tags.md) --- ## [Shared Cameras Ignore Notification Settings, Main Account Works Correctly](https://forums.wyze.com/t/shared-cameras-ignore-notification-settings-main-account-works-correctly/347114)
**Author:** [@pgran](https://forums.wyze.com/u/pgran)\ **Replies:** 18\ **Last updated:** [November 4, 2026, 3:04pm UTC](https://forums.wyze.com/t/shared-cameras-ignore-notification-settings-main-account-works-correctly/347114 "2026-11-04T15:04:06Z")
I have two Wyze Bulb Cams that have been shared with my account since around February 2026. Everything was working fine, but around October 15 or 16 the shared cameras are sending me “Complete Motion Detected” for every… --- ## [Wyze Thermostat Schedule not Holding](https://forums.wyze.com/t/wyze-thermostat-schedule-not-holding/347158)
**Author:** [@Len2K620](https://forums.wyze.com/u/Len2K620)\ **Replies:** 23\ **Last updated:** [November 4, 2026, 2:14pm UTC](https://forums.wyze.com/t/wyze-thermostat-schedule-not-holding/347158 "2026-11-04T14:14:20Z")
I know there was/is an issue with the thermostat showing up as offline, I luckily never got that issue eventhough I’m using a Pixel 10a running the latest Android 17. The issue I’m having is with my schedule not running,… --- ## [Palm Deadbolt](https://forums.wyze.com/t/palm-deadbolt/347260)
**Author:** [@alongi53](https://forums.wyze.com/u/alongi53)\ **Replies:** 1\ **Last updated:** [October 27, 2026, 4:43am UTC](https://forums.wyze.com/t/palm-deadbolt/347260 "2026-10-27T04:43:54Z")
Hi I had a Yale Nest Deadbolt and I decided to go with your Palm deadbolt Witch Love It works Great The only thing that I don’t like is. There is no Privacy Option let me explain on my Yale nest lock I had a button o… --- ## [Wyze Thermostat down](https://forums.wyze.com/t/wyze-thermostat-down/344816)
**Author:** [@forzafr](https://forums.wyze.com/u/forzafr)\ **Replies:** 5\ **Last updated:** [October 20, 2026, 1:03pm UTC](https://forums.wyze.com/t/wyze-thermostat-down/344816 "2026-10-20T13:03:56Z")
Since Sep 15 when Wyze App updated to v3.22.0 (973) killed the access to the Wyze Thermostat. This is very annoying due to the fact that I have a couple of them. I understand that Wyze decided to terminate the production… --- ## [Wyze duo cam doorbell chime - cannot complete setup on app - ready to connect stuck](https://forums.wyze.com/t/wyze-duo-cam-doorbell-chime-cannot-complete-setup-on-app-ready-to-connect-stuck/346818)
**Author:** [@swisener](https://forums.wyze.com/u/swisener)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 9:57pm UTC](https://forums.wyze.com/t/wyze-duo-cam-doorbell-chime-cannot-complete-setup-on-app-ready-to-connect-stuck/346818 "2026-10-15T21:57:42Z")
cannot get the chime setup – I have seen multiple people having the same issue. Updated the app, cleared the data – honestly have you guys every released a more flawed product or possibly it is your app - either way it h… --- ## [Wyze thermostat no connection](https://forums.wyze.com/t/wyze-thermostat-no-connection/261271)
**Author:** [@deankopp](https://forums.wyze.com/u/deankopp)\ **Replies:** 3\ **Last updated:** [October 5, 2026, 12:26am UTC](https://forums.wyze.com/t/wyze-thermostat-no-connection/261271 "2026-10-05T00:26:54Z")
The Wyze thermostat won’t connect to wifi anymore. I’ve reset it, tried to re-install it multiple times, it will not configure or accept a wifi connection. I’ve uninstalled the app, rebooted my phone, everything. I’ve g… --- ## [Wyze battery cam pro connection issues](https://forums.wyze.com/t/wyze-battery-cam-pro-connection-issues/290785)
**Author:** [@lawrencemboya](https://forums.wyze.com/u/lawrencemboya)\ **Replies:** 44\ **Last updated:** [September 28, 2026, 1:51pm UTC](https://forums.wyze.com/t/wyze-battery-cam-pro-connection-issues/290785 "2026-09-28T13:51:18Z")
My wyze battery cam pro has been a problem ever since I got it. It barely connects to network and now it won’t even try. I hate every thing about it from the device to product support. Is it just me? I have already reb… --- ## [Something went wrong, please try refreshing the page](https://forums.wyze.com/t/something-went-wrong-please-try-refreshing-the-page/344875)
**Author:** [@Kklass91](https://forums.wyze.com/u/Kklass91)\ **Replies:** 6\ **Last updated:** [September 23, 2026, 4:05pm UTC](https://forums.wyze.com/t/something-went-wrong-please-try-refreshing-the-page/344875 "2026-09-23T16:05:51Z")
Is anybody else experiencing issues with the Wyze cameras since iOS 27? My cameras won’t load half the time and the other half the time are showing as they aren’t there. I keep getting “something went wrong, please try r… --- ## [Duo Cam on Beta not sending notifications](https://forums.wyze.com/t/duo-cam-on-beta-not-sending-notifications/344788)
**Author:** [@srey3129](https://forums.wyze.com/u/srey3129)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 6:45am UTC](https://forums.wyze.com/t/duo-cam-on-beta-not-sending-notifications/344788 "2026-09-15T06:45:37Z")
Duo doorbell isn’t sending notifications anytime someone comes up. I already reset the whole camera, deleted it from my app and nothing. It used to notify us. Been sending in notices but nothing has fixed the issue. I’m… --- ## [Truck Parked Notification](https://forums.wyze.com/t/truck-parked-notification/344742)
**Author:** [@jamiewardcyber](https://forums.wyze.com/u/jamiewardcyber)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 2:43pm UTC](https://forums.wyze.com/t/truck-parked-notification/344742 "2026-09-10T14:43:16Z")
Can you please fix the notification in the smart detection feature that continuously notifies me that my truck is parked in the driveway. I thought that the NBD functionality would filter this redundant type of alert out… --- ## [Wyze iPhone App showing the wrong IP for multiple devices](https://forums.wyze.com/t/wyze-iphone-app-showing-the-wrong-ip-for-multiple-devices/344603)
**Author:** [@smcallah](https://forums.wyze.com/u/smcallah)\ **Replies:** 1\ **Last updated:** [September 5, 2026, 9:19pm UTC](https://forums.wyze.com/t/wyze-iphone-app-showing-the-wrong-ip-for-multiple-devices/344603 "2026-09-05T21:19:32Z")
I tried searching for other posts talking about this issue, but I only found 1 old one that was closed and had no resolution. I have multiple devices, cameras, outdoor plugs, etc, that show the wrong IP for the MAC addr… --- ## [Stopping timelapse prematurely, watching timelapse before it is finished, or making a timelapse from past recordings](https://forums.wyze.com/t/stopping-timelapse-prematurely-watching-timelapse-before-it-is-finished-or-making-a-timelapse-from-past-recordings/344146)
**Author:** [@nwitham](https://forums.wyze.com/u/nwitham)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 8:54pm UTC](https://forums.wyze.com/t/stopping-timelapse-prematurely-watching-timelapse-before-it-is-finished-or-making-a-timelapse-from-past-recordings/344146 "2026-09-01T20:54:29Z")
I’d love if your timelapse feature was more flexible and forgiving. The way it works right now if you cancel it early nothing exports or the incorrect thing exports Also it would be cool to be able to make a timelapse … --- ## [Wyze Cam v3 playback from sd playing in time lapse](https://forums.wyze.com/t/wyze-cam-v3-playback-from-sd-playing-in-time-lapse/344383)
**Author:** [@5150plyr](https://forums.wyze.com/u/5150plyr)\ **Replies:** 35\ **Last updated:** [August 31, 2026, 11:55am UTC](https://forums.wyze.com/t/wyze-cam-v3-playback-from-sd-playing-in-time-lapse/344383 "2026-08-31T11:55:21Z")
My video playback from sd card is playing in time lapse. This just started over a week ago. I haven’t started any time lapse videos and can’t fix it. I’ve restarted, power cycled, cleared cache, etc to no avail. Anyone e… --- ## [Wyze lock bolt v2 App not recognizing fingerprints when adding](https://forums.wyze.com/t/wyze-lock-bolt-v2-app-not-recognizing-fingerprints-when-adding/342960)
**Author:** [@Bercoty](https://forums.wyze.com/u/Bercoty)\ **Replies:** 32\ **Last updated:** [July 29, 2026, 8:34pm UTC](https://forums.wyze.com/t/wyze-lock-bolt-v2-app-not-recognizing-fingerprints-when-adding/342960 "2026-07-29T20:34:32Z")
Just installed lock. Adding fingerprint to lock. While the lock acknowledges the finger print and will add it the App fails to show all the fingerprints just fingerprint1. Also the app times out saying it no prints were… --- ## [Notification sound change won't stick](https://forums.wyze.com/t/notification-sound-change-wont-stick/343495)
**Author:** [@BubbaATL](https://forums.wyze.com/u/BubbaATL)\ **Replies:** 34\ **Last updated:** [July 25, 2026, 8:08pm UTC](https://forums.wyze.com/t/notification-sound-change-wont-stick/343495 "2026-07-25T20:08:58Z")
Made the mistake of reinstalling the app because, since the last update, my slow camera loading problem had come back. That made the notification sound revert to Wyze Sound 1, which is maddening. I changed it to System… --- ## [Wyze Sprinkler Totally Unusable](https://forums.wyze.com/t/wyze-sprinkler-totally-unusable/243130)
**Author:** [@fooboi](https://forums.wyze.com/u/fooboi)\ **Replies:** 8\ **Last updated:** [July 19, 2026, 12:59am UTC](https://forums.wyze.com/t/wyze-sprinkler-totally-unusable/243130 "2026-07-19T00:59:36Z")
Wyze Sprinkler Controller simply doesn’t work. Running latest firmware and latest app. If you have a master valve the sprinklers will never turn on. The master valve just opens and shuts immediately. This is because th… --- ## [Beyond Frustrated with Camera AI Detection!](https://forums.wyze.com/t/beyond-frustrated-with-camera-ai-detection/261798)
**Author:** [@Resist](https://forums.wyze.com/u/Resist)\ **Replies:** 60\ **Last updated:** [July 9, 2026, 12:17am UTC](https://forums.wyze.com/t/beyond-frustrated-with-camera-ai-detection/261798 "2026-07-09T00:17:02Z")
The AI detection just doesn’t seem to be working very much. I have a V3 camera that now never identifies people or pets and another V3 that gets a lot of insect traffic, yet never labels any recording as insects. Yes, … --- ## [When setting No-go zones: the map zoom snaps to left](https://forums.wyze.com/t/when-setting-no-go-zones-the-map-zoom-snaps-to-left/340063)
**Author:** [@BigTex2010](https://forums.wyze.com/u/BigTex2010)\ **Replies:** 15\ **Last updated:** [July 4, 2026, 7:16pm UTC](https://forums.wyze.com/t/when-setting-no-go-zones-the-map-zoom-snaps-to-left/340063 "2026-07-04T19:16:53Z")
This problem was reported last year but I’ve still got the same problem when zooming (2 finger spread) in the floor plan it snaps to the left portion and locks there. It makes it impossible to set no-go zones on the righ… --- ## [Charging issues with the Robot Vacuum](https://forums.wyze.com/t/charging-issues-with-the-robot-vacuum/343160)
**Author:** [@Madmaxneo](https://forums.wyze.com/u/Madmaxneo)\ **Replies:** 3\ **Last updated:** [June 5, 2026, 4:00pm UTC](https://forums.wyze.com/t/charging-issues-with-the-robot-vacuum/343160 "2026-06-05T16:00:50Z")
Within the last 2 months I started having an issue where the vacuum will return to charge after cleaning and it will not make a connection and eventually shut off. The connectors are clean and I’ve gone so far as to wipe… --- ## [Wyze Hub remains offline after power outage - pathetic](https://forums.wyze.com/t/wyze-hub-remains-offline-after-power-outage-pathetic/277096)
**Author:** [@philipjoep](https://forums.wyze.com/u/philipjoep)\ **Replies:** 27\ **Last updated:** [May 26, 2026, 5:08pm UTC](https://forums.wyze.com/t/wyze-hub-remains-offline-after-power-outage-pathetic/277096 "2026-05-26T17:08:45Z")
Absolutely pathetic. I have the Wyze Sense Hub and cannot believe how much trouble I’ve had with this hunk of junk. I had to install a light switch in my house, so I had to turn power off to the room where my Wifi modem,… --- ## [Samsung Galaxy Z Flip7 – Two-Way Audio Microphone Extremely Quiet in Wyze App](https://forums.wyze.com/t/samsung-galaxy-z-flip7-two-way-audio-microphone-extremely-quiet-in-wyze-app/342993)
**Author:** [@lavishkumar](https://forums.wyze.com/u/lavishkumar)\ **Replies:** 0\ **Last updated:** [May 25, 2026, 9:36am UTC](https://forums.wyze.com/t/samsung-galaxy-z-flip7-two-way-audio-microphone-extremely-quiet-in-wyze-app/342993 "2026-05-25T09:36:45Z")
Description: I recently switched from a Samsung Galaxy S22 Ultra to a Samsung Galaxy Z Flip7, and I’m experiencing a strange issue with two-way audio in the Wyze app. Problem: I can hear audio from the Wyze cameras … --- ## [Wyze Floodlight installed, but only connects to the V3 cam?](https://forums.wyze.com/t/wyze-floodlight-installed-but-only-connects-to-the-v3-cam/209244)
**Author:** [@joe.cwik](https://forums.wyze.com/u/joe.cwik)\ **Replies:** 10\ **Last updated:** [May 24, 2026, 5:15pm UTC](https://forums.wyze.com/t/wyze-floodlight-installed-but-only-connects-to-the-v3-cam/209244 "2026-05-24T17:15:40Z")
I’ve tried installing my Floodlight twice, and both times, I get a great connection to the V3cam, but can’t sense the Floodlight. I don’t have any settings to control the floodlight. I go to (Gear) \> Accessory \> Floodlig… --- ## [\[Feedback\] Stuck on Get Started](https://forums.wyze.com/t/feedback-stuck-on-get-started/342963)
**Author:** [@Augustin](https://forums.wyze.com/u/Augustin)\ **Replies:** 3\ **Last updated:** [May 24, 2026, 1:45pm UTC](https://forums.wyze.com/t/feedback-stuck-on-get-started/342963 "2026-05-24T13:45:14Z")
I’ve been running the app for a long time on the same phone. However, I recently installed something on my phone that logged me out. When trying to log back in, I would tap Get Started, the screen would flash and not do … --- ## [Confused about RTSP firmware](https://forums.wyze.com/t/confused-about-rtsp-firmware/342899)
**Author:** [@originaltaste](https://forums.wyze.com/u/originaltaste)\ **Replies:** 7\ **Last updated:** [May 21, 2026, 12:34am UTC](https://forums.wyze.com/t/confused-about-rtsp-firmware/342899 "2026-05-21T00:34:44Z")
I’m trying to set up a Wyze Cam v3 Black using RTSP but I can’t get it working. The camera is powered on, but the Wyze app says setup failed when I try to add credentials (name and password). The camera is connected to W… --- ## [WYZE CAR Android or apple App not working! Please FIX](https://forums.wyze.com/t/wyze-car-android-or-apple-app-not-working-please-fix/340497)
**Author:** [@craig5](https://forums.wyze.com/u/craig5)\ **Replies:** 3\ **Last updated:** [May 18, 2026, 3:21pm UTC](https://forums.wyze.com/t/wyze-car-android-or-apple-app-not-working-please-fix/340497 "2026-05-18T15:21:45Z")
@WyzeDave @WyzeEric Please Talk to the android dev team and ask them to FIX the Wyze CAR app on android when setting up the car and getting to the last page of the setup where you name the car you can not hit Finish butt… --- ## [Robot vacuum not returning to charge](https://forums.wyze.com/t/robot-vacuum-not-returning-to-charge/272666)
**Author:** [@meemeep](https://forums.wyze.com/u/meemeep)\ **Replies:** 3\ **Last updated:** [May 6, 2026, 6:45pm UTC](https://forums.wyze.com/t/robot-vacuum-not-returning-to-charge/272666 "2026-05-06T18:45:55Z")
Since the last update, my vacuum won’t return to charge. She used to complete her job, say “returning to charge” and head home. Now she gets almost done and just turns off. Plenty of battery left. I have to return it… --- ## [Switch won't connect](https://forums.wyze.com/t/switch-wont-connect/244984)
**Author:** [@marc\_90277](https://forums.wyze.com/u/marc_90277)\ **Replies:** 23\ **Last updated:** [May 3, 2026, 9:17am UTC](https://forums.wyze.com/t/switch-wont-connect/244984 "2026-05-03T09:17:26Z")
Switch is installed. Light is blinking slowly. Using the app, it finds the switch and says connecting and goes no further. I have left it going for at least 40 minutes. --- ## [Wyze outdoor plug turning on without any rule or schedule](https://forums.wyze.com/t/wyze-outdoor-plug-turning-on-without-any-rule-or-schedule/271549)
**Author:** [@leebeta](https://forums.wyze.com/u/leebeta)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 4:38am UTC](https://forums.wyze.com/t/wyze-outdoor-plug-turning-on-without-any-rule-or-schedule/271549 "2026-04-16T04:38:39Z")
Hi, I have an outdoor plug (used indoors) that has an internal schedule to turn on and off during two separate times (8am to 10am), (8pm to 10pm). There is also a rule that turns it on for 30 minutes when a climate senso… --- ## [Google home integration is broken. When will it be fixed?](https://forums.wyze.com/t/google-home-integration-is-broken-when-will-it-be-fixed/342238)
**Author:** [@tomwesty](https://forums.wyze.com/u/tomwesty)\ **Replies:** 23\ **Last updated:** [April 16, 2026, 12:10am UTC](https://forums.wyze.com/t/google-home-integration-is-broken-when-will-it-be-fixed/342238 "2026-04-16T00:10:30Z")
The recent upgrade broke Google home commands, so I have to use the app instead of the Google home voice commands Any idea how long this is going to take to fix it? Sorry, I’m lazy…:smiling\_face\_with\_sunglasses: --- ## [Unable to delete old motion captures](https://forums.wyze.com/t/unable-to-delete-old-motion-captures/342219)
**Author:** [@stephenb840](https://forums.wyze.com/u/stephenb840)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 5:00am UTC](https://forums.wyze.com/t/unable-to-delete-old-motion-captures/342219 "2026-04-08T05:00:22Z")
Why can’t I delete old data from my camera cards. [Next page](https://forums.wyze.com/tag/bug/27.md?match_all_tags=true&page=1&tags%5B%5D=bug)