# Zooming in problem

**URL:** <https://forums.wyze.com/t/zooming-in-problem/71741>\
**Category:** Cameras\
**Tags:** android\
**Created:** [November 18, 2019, 8:19pm UTC](https://forums.wyze.com/t/zooming-in-problem/71741 "2019-11-18T20:19:18Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\
**Post date:** [November 18, 2019, 8:46pm UTC](https://forums.wyze.com/t/zooming-in-problem/71741/6 "2019-11-18T20:46:24Z")

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I’m using Android 8 and using the same app version 2.5.36. I am not seeing this zoom issue on any of my devices. Have you tried any troubleshooting steps yet like uninstalling/reinstalling the app or anything?

> [@shjohn90](#):
>
> the event videos zoom in

Just to confirm, you are referring to the 12 sec cloud event videos and not the playback from microSD card, correct?

**Edit: You might want to check your phone’s resolution settings. This happened once before with another user having this issue.**

Same issue in this thread below:

> [@Camera is zoomed in when viewing notifications clip](https://forums.wyze.com/t/camera-is-zoomed-in-when-viewing-notifications-clip/63313):
>
> I’m guessing it has been this way since the last app update for me? When I view video clips from notifications it always starts out zoomed in. This is extremely annoying. Anyone else have this problem and is there a way to resolve it? Thanks

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