# Wyzecam v2 unable to connect to wifi after latest firmware upgrade

**URL:** <https://forums.wyze.com/t/wyzecam-v2-unable-to-connect-to-wifi-after-latest-firmware-upgrade/226672>\
**Category:** Cameras\
**Tags:** cam-v1-v2, firmware\
**Created:** [April 24, 2022, 12:55am UTC](https://forums.wyze.com/t/wyzecam-v2-unable-to-connect-to-wifi-after-latest-firmware-upgrade/226672 "2022-04-24T00:55:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![davidlm101](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@davidlm101](https://forums.wyze.com/u/davidlm101)\
**Post date:** [April 24, 2022, 12:55am UTC](https://forums.wyze.com/t/wyzecam-v2-unable-to-connect-to-wifi-after-latest-firmware-upgrade/226672/1 "2022-04-24T00:55:05Z")

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My wyzecam v2 was working fine until the app indicated that a new firmware was available. I didn’t see any error while the upgrade was running, but after it finished and the camera rebooted, it wasn’t unable to connect to my wifi network.

I tried to solve the problem pressing the setup button under the camera to reset it, but this hasn’t worked and I tried several times. I uninstall the camera from the wall and I put it near to the wifi router, but the problem didn’t solved. I reboot my wifi router several times and it didn’t work either,

When I tried to connect to the network using the app wizard, in the last step after it reads the QR code, I checked my router and I see a device with the same mac address of my wyzecam v2 (it’s printed on the camera label), so I think it connects to the wifi, but something isn’t working in the camera.

I also have a wyzecam v3 and it keeps working fine, so isn’t a problem with my wifi network,

I ran out of ideas other than the new firmware is the problem and I need to know how to back to the previous firmware.

Any ideas?

Regards,  
David L.

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**Author:** ![Victor](https://avatars.discourse-cdn.com/v4/letter/v/3e96dc/32.png) [@Victor](https://forums.wyze.com/u/Victor)\
**Post date:** [April 24, 2022, 10:44am UTC](https://forums.wyze.com/t/wyzecam-v2-unable-to-connect-to-wifi-after-latest-firmware-upgrade/226672/2 "2022-04-24T10:44:38Z")

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Here are the instructions for flashing the firmware. The release notes page that’s referenced will have firmware you can download

> **[How to flash your Wyze Cam firmware manually](https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually)**
>
> Note: It is recommended to use a 32GB microSD card in format FAT32 when performing a firmware flash.
> Flash Firmware for Wyze Cam Pan v2
> 
> Wyze Cam Pan v2 files can be found on the Release Notes page...

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**Author:** ![davidlm101](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@davidlm101](https://forums.wyze.com/u/davidlm101)\
**Post date:** [April 25, 2022, 1:10am UTC](https://forums.wyze.com/t/wyzecam-v2-unable-to-connect-to-wifi-after-latest-firmware-upgrade/226672/3 "2022-04-25T01:10:29Z")

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Thanks Victor, I was able to downgrade the firmware and now my wyzecam v2 is working!

Note for wyze developers, your latest firmware created this problem and I lost a lot of time, even I could miss some important event while the camera wasn’t working. I don’t think it was just me, googling a solution I found other people indicating the same problem.

Regards,  
David L.