I have been working with wyze support for this problem since September 2018 Nothing I have done or they have done has solved this problem so far 
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Just wanted to say, after I commented on how to maybe tweak the phone a little, that I still have the problems. I was thinking maybe it has to do with my phone not receiving the updates, buy more that I see here that even Galaxy S9 is having the same issue I know it isnāt my phone.
I do also have that issue about lag, especially if the phone is locked. Iāve even noticed it without being locked. Sometimes Iāll even get two or 3 notifications back to back. Iāve even had some rare notifications a minute apart from each other, meaning no 5 minute burn time. I know because if the time it said it recorded
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I had my sister share her Ring feed with me. Thereās rarely any motion at her house, but as soon as someone approaches her door, I would receive the notification instataneously (including Ring app waking the screen). Thatās even after my phone hasnāt been in use for a couple of hours. Never even touched the battery optimization settings.Using a Galaxy S8. Itās definitely isnāt the phone.
I donāt own an Ring, but Iām impressed with the appās instant notifications. Please fix the Wyze app.
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It didnāt used to be like this for Wyze. It used to be instantaneously like what you describe. Donāt know if itās because they are overloaded with people. Who knows. Maybe because server is in China and the might be political issues?
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Does anyone notice when you donāt put a passcode, the lag isnāt that bad? Anyone here with iphone and put their passcode have issues because of this?
When did the lag start being this bad? Wyze need to recreate the app and make it act like an instant messaging app (where it ignores the battery optimization settings).
There is a hacky workaround using adb command to disable doze. Takes a tiny hit on your battery life. Thatās the only solution so far.
It started some months ago.
What is this work around you speak of? How does it work?
Also, Iām not sure battery optimization will help. I only digested that as an idea thinking it could help but it doesnāt.
Any other app with push notification appears not to have the last that Wyze has so I donāt think it is the phone.
Iām saying as soon as I disabled doze, Wyze notifications would come in right way. Instant messaging apps completely ignore doze.
More info about Doze here
Install Minimal adb on your PC.
Then type this in command prompt
adb shell dumpsys deviceidle disable
More info here
I might be missing some steps. Short version of it is that disabling doze allows any and every notification to come instantly ( slightly affecting battery life)
Iāve already had taken off battery optimization for Wyze when I wrote my first comment about it. Seemed like it help but it didnāt. Didnāt have the issue in the beginning when I first got Wyze.
I will have to look at the other part you mention and see if I really want to do that it not.
What I keep thinking about is this, I receive notifications For everything else Instantly, including my other brand cameras .
Wyze cams are the only thing I have A problem with notifications on.
It might have to do with China. The notification first goes there and then your phone.
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You have to use the adb commands. Turning off battery optimization in the settings doesnāt do a single thing. Read up on installing adb, then put this in command prompt adb shell dumpsys deviceidle disable
Might have some battery drain. If you reboot your device, youāll have to reenter the command
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I believe itās the app. Iām not sure how they coded it to receive the push but itās not working instantly if the app is not āactiveā. Maybe itās a timer polling for the notification when the app is not active, or maybe itās just a permission they need to include, but they need to change this so it works more like instant messaging apps that are ready for any push events that come to the phone.
If the phone is unlocked and app is open - Instant notification every time (-12 sec it takes to record)
If the phone is unlocked and app was open recently - Almost instant
If the phone is locked and app hasnāt been activated for a while - 4 to 7 min delay.
Samsung S9 (Android 9)
Selected battery optimization off for specific apps, included Wyze app in the list also. No difference.
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Wyze team agent Anjel Requested That I ask Everyone that is having this problem to , Please send in a support ticket ( Delayed Notifications ) through the Wyze app that includes log files, In the agent name box Put her name Anjel there .
This is to help them solve the problem And also So that the devs will Take This problem more seriously
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This is also happening on my Samsung S8+ (Android 9) as youāve indicated.
HDRock, I will submit a ticket. Iām trying what Drift suggested also, Iāve disabled deviceidle and will report back in a day or two if that works for me. If it does work, itāll only work until the device is restarted and youād have to use ADB to disable idle mode again like he said. Also if this works, there must be some function or permission that other instant messaging apps use in their code, or the apps install manifest, to exclude themselves from entering Androidās idle/doze mode.
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I disabled deviceidle also, notifications are instant now even with the app backgrounded, phone locked and off for a half hour. I sent in a support ticket as HDRock suggested also letting them know what Iāve done to get instant push notifications. Not crazy about having to do it this way but itās the only thing thatās worked so far.
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Thatās cool that you got it to work right , Iām not crazy about doing it either , Itās just a work around not a solution
I submitted a ticket as well for the identical issue. Perhaps if we can muster the troops Wyze will get an ear-full of it and priority elevate a solution.
I encourage all Android clients to follow suit in submitting a support ticket for this issue.
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I wanted to try the solution @Drift gave but scared of doing the ADB part so I just disabled the Battery Optimization for the Wyze app only. Been receiving real-time notifications ever since.
Open the Settings app on your phone.
Tap Battery.
Tap the menu button and choose āBattery optimization.ā
Tap the dropdown menu at the top of the screen and select āAll apps.ā
Tap the Wyze app, then select āDonāt optimize.ā
Settings for battery optimizations seems to vary per manufacturer since they tweak the Android OS to their liking. This is from my ASUS, which I think is under the Android One implementation. My friendās P30 got this under Special Access in Apps. Another (Oppo I think) just searched āDozeā in Settings.
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