Wyze web live - WHAT HAPPENED?

You’re right, this new overview is almost exactly the same, with the main difference being you can’t deselect any cameras. But I can just move the ones I’m least interested in to near the bottom of the list on the Devices pages on the phone app.

Well, a bigger (and much worse) difference is when you bring up an individual camera, all the cameras have to reload when you go back to the overview grid. That usually wasn’t the case before, at least if you didn’t view the single camera for too long. Ugh.

Except that Overview Mode also refreshes all the cams. That’s a big NO for me.

Yes, I agree we’re back to that old horrible movie with this new version. It is so funny that now I can view my cameras, but they keep disconnecting in and I got a route submit a log submit a log and submit a log submitting logs are getting very tiresome. I just feel like getting my money back for every camera and from day one when I started paying for the service.

I’ll submit logs until they’re sick of me submitting logs. This is unacceptable. In what way would this be considered an upgrade? They’re restricting bandwidth and charging us more money to do so.

I was one click away from finally subscribing to Wyze Cam Unlimited Yearly (full access to all 14 of my cameras via the Wyze Web Portal being 99% of the reason), but decided to triple check forum for latest frustrations. Noticed the reported issue on my single free Web Portal cam. Sadly holding off.

FYI, unless those logs are attached to a customer service support ticket or given to an employee in another way, they just go into a black hole that nobody ever sees and they’ll never get sick of it because they’ll never know they even exist. So make sure you are giving them to an employee if you want someone to see them. :+1:

My web view gave a pop out that let me take a survey. I was polite, but direct. This thing not working the way we want stinks. Personally, I think we should be able to easily choose exactly which cams and how many we want to see. I would also like to finally see my doorbells. I know that would eat some battery, but for a short live view, I’d be happy for the sacrifice. And yes, when you have 19 cams (11 mine and the rest are shared) refreshing, it takes a long time once you go back from a single cam.

Does anyone know why the sound gets turned on when looking at a single cam? I find it distracting and leave them all muted unless I want to hear from just one.

Honestly, EVERY time they try to reinvent the wheel things get worse. Our office cameras are opened in the web viewer on our desktop PCs at work. Every time you flip over to the Wyze tab all the cameras reload. Just leave well enough alone.

Is there a way to go backwards with this one?

Just got the new update. It’s now showing all of my cams. I normally only wan to view my 7 outdoor cameras. It seems that there is no longer any way to choose which cams to view. Also, there is a “Start Grid View” button. When I try to use it I get “temporarily unavailable”. Would this mode allow me to choose cameras? Has it ever been enabled?

I was outside and noticed the red light glowing on one of my Battery Cam Pro cameras even though I was off to the side where it couldn’t detect me. So I checked on my phone and suddenly one camera had the battery in red and another in yellow, even though I know they were well into the green just yesterday.

Did a little checking and found they three of the battery cameras were live streaming in the Overview of the new interface on my work computer, and must been doing so for hours. I don’t recall ever clicking on the Play icon for them. Hmmmm.

They want you to view everything on chrome browser. I’m viewing my cameras in chrome browser but the start grid review. It’s not working the way. I can pick whatever cameras I want to be up and running like up to nine cameras no problem I don’t mind submitting reports on the old one the new one I’m just getting a circle connect connecting connect then when it goes off, it’s not connecting. I have to reconnect or submit a log reconnect and I have to do that about 15 to 25 times or more just to get the camera to work. I unplugged them I reset them and it’s still not doing what they doing.

I’ve said it before, Wyze uses the live platforms to beta test their changes. We should either be compensated for that, or we the users, should take it upon ourselves to teach Wyze a lesson by not renewing any plan subscriptions. They say “they listen”, but demonstrate no instance of doing that. I still aim to get off their platform this year and onto cabled IP cams with an NVR.

I was able to duplicate this issue and I’ll bring it up in the other thread. Last night I refreshed the Live View tab while it was in Overview, then I scrolled down to my battery cameras. They all had the “play” icon and weren’t streaming, as expected. I then scrolled back up until the were no longer visible, and I left the tab open and the window visible overnight. This morning the wired cameras in view were still streaming. I then scrolled down until the first two battery cameras were visible. THEY IMMEDIATELY STARTED STREAMING WITHOUT ME CLICKING ON THEM!

Wyze is just trying to maintain costs as the product gets more popular. Other cam services don’t do this well, and then they end up discontinuing the streaming service, or making it so you can only stream for an hour a day or some other more dramatic way to save on streaming bandwidth costs.

Camera streaming companies, like Wyze, need to provide a feature to stream directly from the connected network and THEN through them when not connected to the local network.

This would allow you to monitor your cameras all day long on your local network, without causing bandwidth scaling issues for Wzye.

IMHO

:waving_hand: :+1: