# Wyze video door (wired) factory reset after installing **URL:** \ **Category:** Cameras\ **Tags:** video-doorbell-v1\ **Created:** [November 12, 2022, 7:51pm UTC](https://forums.wyze.com/t/wyze-video-door-wired-factory-reset-after-installing/247466 "2022-11-12T19:51:07Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![freewillyshaggy](https://avatars.discourse-cdn.com/v4/letter/f/d9b06d/32.png) [@freewillyshaggy](https://forums.wyze.com/u/freewillyshaggy)\ **Post date:** [November 12, 2022, 7:51pm UTC](https://forums.wyze.com/t/wyze-video-door-wired-factory-reset-after-installing/247466/1 "2022-11-12T19:51:07Z")
Hi all, I accidentally deleted my wyze video door bell (wired) and now I cannot even manually factory reset it as it is locked in the wedge/mounting plate. How should I reset it OVER the cloud or by any other means? Again CANNOT MANUALLY reset by pressing back button as it is locked in the wedge/mounting plate. It is now showing orange light (not yellow light) ![16682148176361891082449831743973](https://us1.discourse-cdn.com/wyze/original/3X/2/9/29095e20772bfbcb12f7f1183985d51cd0ae4e83.jpeg) Any help will be appreciated. Thanks and regards Sagar li **[Mod Note]:** _Your request was moved to this category for better visibility in order for you to receive help from the forum community._ ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [November 12, 2022, 7:52pm UTC](https://forums.wyze.com/t/wyze-video-door-wired-factory-reset-after-installing/247466/2 "2022-11-12T19:52:38Z")
Please see these topics for help on doorbell removal to allow access to the reset button: **[Wyze Doorbell Removal](https://forums.wyze.com/t/wyze-doorbell-removal/160561)** **[How to remove the video doorbell](https://forums.wyze.com/t/how-to-remove-the-video-doorbell/166889)** **[Wyze doorbell wall plate removal](https://forums.wyze.com/t/wyze-doorbell-wall-plate-removal/166113)**