Wyze technicians are worthless, but polite. On phone for 2.5 hrs and problem still not solved

Watercooler
1

Wyze technicians are worthless, but polite. On phone for 2.5 hrs today and problem still not solved on 4 outdoor cameras
.

2

technicians are worthless, but polite. On phone for 2.5 hrs and problem still not solved.

[Mod Note]: Your duplicate topic has been merged to conform to the Community Guidelines. Please avoid crossposting the same content in multiple topics.

3

Welcome to the Wyze User Community Forum @trochessetn :raising_hand_man: Glad to have you aboard! :grin:

You double posted there. You can delete the second one by pressing the 3 dots and then the trash can. :point_up:

This is a user to user community forum with close to 113,000 Wyze users. A few Wyze Team employees sometimes participate, but none from the Customer Service side. Mostly Social Network Community Managers and some Developers.

I can very confidently say that there are probably others here who have already experienced whatever it is that went wrong with your WCOs and can help you get them back in line.

There isn’t any solution for your Customer Service experience. That is something for the Wyze Complaint Department (if there is one). Users here in the forum are all about finding solutions to the problems and sharing them with each other.

Have you searched the forum for the specific description of the WCO problem?

Have you posted a new post with a specific description of the WCO problem?

If you need help with either of those post back some details in reply and I can get you pointed in the right direction.