Wyze Switch Won't Pair

I’ve tried everything to pair my Wyze switch with no luck (including calls/chat with customer service). I have a TP Link router dual band and am sure I was connected to the 2.4 band. I bought three and changed them out just to make sure it wasn’t a defective single unit. Nothing seems to work. I have several cameras, plugs, etc that all connect correctly…it’s just these switches. HELP!

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