# Wyze Switch not connecting to the app **URL:** \ **Category:** Power & Lighting\ **Tags:** switch\ **Created:** [July 4, 2024, 1:15pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499 "2024-07-04T13:15:14Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![garbesma](https://avatars.discourse-cdn.com/v4/letter/g/ecb155/32.png) [@garbesma](https://forums.wyze.com/u/garbesma)\ **Post date:** [July 4, 2024, 1:15pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/1 "2024-07-04T13:15:14Z")
I bought a 2nd Wyze wall switch, the first one works great as do all the Wyze plugs and led bulbs. This 2nd switch however won’t connect to my app. I did all the steps, the app found the switch but when I got to where I name the switch it didn’t add. The switch still works manually. I reset the switch and followed the same procedure but now when I try to name it, the app says I have already added this switch to the network. Help! ---
**Author:** ![KindFPV](https://avatars.discourse-cdn.com/v4/letter/k/f04885/32.png) [@KindFPV](https://forums.wyze.com/u/KindFPV)\ **Post date:** [July 9, 2024, 1:29am UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/2 "2024-07-09T01:29:15Z")
I’m having the same issue trying to install my first of 6 switches. ---
**Author:** ![KindFPV](https://avatars.discourse-cdn.com/v4/letter/k/f04885/32.png) [@KindFPV](https://forums.wyze.com/u/KindFPV)\ **Post date:** [July 9, 2024, 2:19am UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/3 "2024-07-09T02:19:41Z")
Here what i figured out to get it to work. It would fail at naming on my Samsung S23. But was able to use my daughter’s S20 to add it. Did firmware update to 1.2.28 then deleted device. Now it works fine added with my S23. Hope this helps. ---
**Author:** ![garbesma](https://avatars.discourse-cdn.com/v4/letter/g/ecb155/32.png) [@garbesma](https://forums.wyze.com/u/garbesma)\ **Post date:** [July 9, 2024, 11:38am UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/4 "2024-07-09T11:38:40Z")
It does, I’ll try that tonight and report back ---
**Author:** ![garbesma](https://avatars.discourse-cdn.com/v4/letter/g/ecb155/32.png) [@garbesma](https://forums.wyze.com/u/garbesma)\ **Post date:** [July 16, 2024, 9:26pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/5 "2024-07-16T21:26:53Z")
I did just what you suggested. Added the switch using my wife’s phone and it added just fine. Did the firmware update and all is working now. ---
**Author:** ![k.hlavac](https://avatars.discourse-cdn.com/v4/letter/k/b9e5f3/32.png) [@k.hlavac](https://forums.wyze.com/u/k.hlavac)\ **Post date:** [July 17, 2024, 7:56pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/6 "2024-07-17T19:56:16Z")
I have the same situation but only have the s23 phone, how else could I get it to finish setup? ---
**Author:** ![k.hlavac](https://avatars.discourse-cdn.com/v4/letter/k/b9e5f3/32.png) [@k.hlavac](https://forums.wyze.com/u/k.hlavac)\ **Post date:** [July 17, 2024, 8:06pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/7 "2024-07-17T20:06:27Z")
I was able to resolve this by selecting my network that is only 2.4 vs one that is both 2.4 and 5. ---
**Author:** ![KindFPV](https://avatars.discourse-cdn.com/v4/letter/k/f04885/32.png) [@KindFPV](https://forums.wyze.com/u/KindFPV)\ **Post date:** [July 18, 2024, 2:13pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/8 "2024-07-18T14:13:07Z")
Have a tablet or anything else you can download the Wyze app to? ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [October 16, 2024, 2:14pm UTC](https://forums.wyze.com/t/wyze-switch-not-connecting-to-the-app/303499/9 "2024-10-16T14:14:01Z")
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