# Wyze Sense Hub Alarm Wouldn't Turn Off

**URL:** <https://forums.wyze.com/t/wyze-sense-hub-alarm-wouldnt-turn-off/231225>\
**Category:** Sensors\
**Tags:** sense-hub, sense-v2, bug\
**Created:** [May 31, 2022, 4:20pm UTC](https://forums.wyze.com/t/wyze-sense-hub-alarm-wouldnt-turn-off/231225 "2022-05-31T16:20:12Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\
**Post date:** [May 31, 2022, 5:20pm UTC](https://forums.wyze.com/t/wyze-sense-hub-alarm-wouldnt-turn-off/231225/4 "2022-05-31T17:20:53Z")

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Here is the article on the reboot:

[https://support.wyze.com/hc/en-us/articles/360059387551-I-cannot-get-my-Wyze-Sense-Hub-connected-](https://support.wyze.com/hc/en-us/articles/360059387551-I-cannot-get-my-Wyze-Sense-Hub-connected-)

From one of my other posts:

> [@Motion Sensor V2 with Home Monitoring Useless](https://forums.wyze.com/t/motion-sensor-v2-with-home-monitoring-useless/184026/2):
>
> holding the reset button on the hub for 20 seconds which is a factory reset.

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