# Wyze plug not responding

**URL:** <https://forums.wyze.com/t/wyze-plug-not-responding/228515>\
**Category:** Power & Lighting\
**Tags:** plug\
**Created:** [May 9, 2022, 2:19am UTC](https://forums.wyze.com/t/wyze-plug-not-responding/228515 "2022-05-09T02:19:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tomgisbc](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tomgisbc/32/44959_2.png) [@tomgisbc](https://forums.wyze.com/u/tomgisbc)\
**Post date:** [May 9, 2022, 2:19am UTC](https://forums.wyze.com/t/wyze-plug-not-responding/228515/1 "2022-05-09T02:19:05Z")

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I have a Wyze plug that is stuck on at another home out of state. Also have a Wyze cam running with no problem. My app says the plug is off line but it is working and running a radio 📻 . How can I access the plug to turn it off??

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**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\
**Post date:** [May 9, 2022, 4:12pm UTC](https://forums.wyze.com/t/wyze-plug-not-responding/228515/2 "2022-05-09T16:12:59Z")

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Unfortunately, you won’t be able to access the plug if it is offline. You should review this post:

> [@Wyze plugs KEEP going offline, with only fix being pulling it and replugging it in](https://forums.wyze.com/t/wyze-plugs-keep-going-offline-with-only-fix-being-pulling-it-and-replugging-it-in/207978/337):
>
> Kenny, good to know and hear. I’m going to give it some more time before I rely on them for remotes I can’t get to. I had one off for two weeks, power blinked off one day, it reset and lost connection after a day or so and was stuck on for 24/7 for two months. (sort of a project house 1500 miles away and my next and last thing is 60 days out due to materials).

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**Author:** ![mike21](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@mike21](https://forums.wyze.com/u/mike21)\
**Post date:** [May 10, 2022, 1:06pm UTC](https://forums.wyze.com/t/wyze-plug-not-responding/228515/3 "2022-05-10T13:06:59Z")

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Sadly, nothing you can do when not in person but pay the bill for the light 🙂 It really annoyed me when I had to deal with that. The radio is on but it is not connected to the Wi-Fi. It’s a major no-no for a wireless device not to reconnect at least.  
The other thing is that the schedule, that is supposed to work when disconnected, doesn’t work either. The plug stays in its last state.