Wyze Lock not sensing when manually unlocking

When I unlock my door manually it sometimes does not recognize that in have done it.

I have tried to replicate it and what I have come up with is when I open the lock too fast it won’t recognize it. If I do it slow it will recognize that I did it manually…

It’s a problem because I use these is my short term rentals and when the lock does not recognize a manual unlock it is difficult to know it has happened and also the only way to clear it is from the app…

I have recalibrated it and it has not helped. Has anyone had this issue?


I figured out how to fix the issue. The Wyze lock needs to have enough travel each direction. I tried to find the middle of the lock to unlock travel of the knob… it has worked ever since.