Wyze Lock: Choose Battery Type or Override Low Power Mode (e.g., rechargeable batteries)

I completely agree! I won’t buy or recommend Wyze products anymore because this is going unaddressed.

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Hey Wyze, how about an answer here after so many comments over such a long period of time??

Even if you just say “we’re looking into this,” or “we think you’re all a bunch of idiots,” at least let us know whether we can expect any action on this at all.

C’mon!!

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This topic is the 4th highest voted in the wyze-lock category, not exactly high on the list. Also one of the most recently active. Personally I’m using the battery tray solution like I said I’d do, I suggest you do the same rather than waiting for a solution. Fixing problems and adding features doesn’t generate income. Releasing new products to sell, however, does.

Their priorities is to generate $$$, adding this feature does the opposite.

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I use exclusively the amazing Panasonic Eneloop NiMH rechargeable batteries and even at full-charge they only show up as 64% charged and are reporting low power long before they are discharged. It’s so annoying and an easy fix for Wyze surely. Wyze, it’s about time to take care of this.

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Disposable and rechargeable batteries use different voltages and rechargeable shows and alerts low battery even though it isn’t. Would be nice to be able to change a setting to switch between them!

Or if it could try to detect it automatically but I’m sure it’s easier to just let the user pick

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I thought that I had replied to this but didn’t find it. I swap in one alkaline with 3 eneloops and that seems to be enough to trick it. However on the latest round I simply replaced with new because I had some from the kids Christmas pile.

I would still love to use the rechargeable ones and do think that it would be a simple fix to change the threshold in an advanced option for this.

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Do not mix cells of different voltages. It damages the cells, which of course you don’t care about the alkaline but you’re destroying your rechargables.

https://batteryguy.com/kb/knowledge-base/connecting-batteries-in-series/

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More elegant solution,

Jugee brand batteries which use lithium ion battery chemistry stuffed with a buck converter and other circuitry to emulate a 1.5v alkaline battery with 2000 mAh capacity. They will output 1.5v continuously until near dead where it will output 1.1v to let the device know it is at low power.

It’s comparable to a 40 pack of duracells so basically if you recharge these 10 times you made your money back. I think it’s worth it if you’re looking for an elegant solution.

oooh, very cool solution. Have you tried these yet?

I ordered some, for other purposes. I already jerry rigged my lock with 5 NiMH batteries so they work just fine for my purposes.

I ordered those batteries for my flashlights that need the brightness and I won’t be able to easily jerry rig.

Wyze Lock - Rechargeable Batteries

The Wyze lock does not support rechargeable batteries. Using standard throw-away batteries is terrible for the environment so it’s a little shocking that Wyze would not support rechargeable batteries. Wyze is the only major smart lock brand that does not support these.

[Mod Edit] Merged with an existing wishlist topic. Give it a vote to help it along!

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This is not even a green issue for me. I bought and installed this unit for emergencies. I recently was hospitalized after an accident and needed to get back in my home. My keys were lost in the accident and I paid a fortune to get back in my home. I now have a Wyze unit on all my doors because I can fall and literally be locked inside my home. Wyze was a great solution because I could share the code with a friend or neighbor. Now, I worry that the problem with the batteries is going to end up leaving me in a real emergency situation.

I don’t know how your post relates to this topic?

Even if it’s low on power you can still use the app to unlock the door. Unless it’s too low to even do that.

This is my top complaint too. One of my two Wyze locks still partially works with rechargeable, the other is non operational unless I use non-rechargeables.

I’ll have to use the solution others have (adding a 5th battery in series), but it would be nice to have a solution from Wyze

OP here reporting… I bought these four months ago and they are still on their first charge and working great. Sounds like Wyze will never update this for us, so this or the five-in-a-series seem to be the only options.

Rechargeable AA Batteries, 1.6V 2500mWh NiZn Double A Battery, Long-Lasting All-Purpose, for Toy, Cameras Power (4 Count with Battery Charger) https://a.co/fahLbyM

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I am currently using these in my Wyze Lock:

TENAVOLTS 1.5V AA Lithium Rechargeable Battery

I got 75 Days out of the first full charge, I received no warning from the app that my batteries were ‘low’, it just quit working.

Charged them up again, installed them again.

Per my post here, I’m 31 days into the 2nd charge on these batteries, so ideally I should have 75-31 = 44 or so days left until the next recharge which per this site takes me out to January 7, 2023 for my next charging

One thing of note on these batteries, you can only charge them in the charger that is made by Tenavolt

SJ

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I’d love to see Wyze Locks support rechargeable batteries

So far I’ve tried good old Ni-MH batteries, Lithium, and Ni-Zn batteries. The best for life are the Ni-Zn, likely due to their 1.6 Volt charge state. But just like the other two, they die with zero notifications from the Wyze app. Wyze, please support rechargeable batteries in the lock firmware.

[Mod Note]: Your topic was merged to this Wishlist request for better visibility and consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button to show your support.

Override for low battery message preventing calibration

The Wyze Lock is slow to identify battery charge level and often misidentifies low battery when there’s months of battery life left. After replacing batteries, there’s a low battery message that prevents a user from initiating calibration.
This wishlist request is for the app developers to add a bypass option, to allow users to proceed with lock calibration, even though the lock is, or has been sensing, low battery. This would resolve the main functional issues revolving around slow charge level measurement of new batteries as well as inaccurate assessment of rechargeable batteries.

The wish list for this product is so long as to be laughable, I meant the time of the wishes for which Wyze has known about it is rediculous. I looked at one hack where someone wired another battery! I mean WTF Wyze, you could fix this with some resources directed at a firmware update where it could sense the voltage or amperage of a rechargeable battery. Regardless all the complaining on this forum have changed nothing. My opinion of this company has changed from really thinking that were a great company to one that keeps pumping out products but supporting them very poorly yet they put tremdous energy into continuing to send me notifications to subscribe to their service for camera recording to make additional income. The camera could very easily record without the subscription they have simply disabled a users ability to do so. Sorry Wyze I don’t like you much anymore.

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Agreed. It seems like they don’t care enough to respond to longstanding issues that appear to be easily fixed by an app update. Perhaps they’re thinking they need to do more work than what we’re asking. We don’t need the lock firmware to accurately measure battery capacity for all types of batteries in very short amounts of time… all we need is an ignore option for the low battery warning for calibration - the lock would function normally after calibration with a battery icon that may or may not be accurate (who cares).
The least they could do is have someone explain why they can’t or won’t implement solutions for these common issues with their product.