# WYZE doorbell won’t connect **URL:** \ **Category:** Cameras\ **Tags:** video-doorbell-v1\ **Created:** [July 26, 2022, 6:21pm UTC](https://forums.wyze.com/t/wyze-doorbell-won-t-connect/236878 "2022-07-26T18:21:15Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\ **Post date:** [July 27, 2022, 1:34am UTC](https://forums.wyze.com/t/wyze-doorbell-won-t-connect/236878/7 "2022-07-27T01:34:35Z")
### Welcome to the User Community Forum @nhawkins1123! Unfortunately I am also waiting out the fix for this… But I am hopeful and confident that Wyze will figure it out. Also, I have some reading for you: > [@Wyze doorbell 4.25.1.042 (March 30 2022) - unusable/slow connection & streaming](https://forums.wyze.com/t/wyze-doorbell-4-25-1-042-march-30-2022-unusable-slow-connection-streaming/224261): > > Since updating my firmware to the one mentioned in the comments, it takes about a minute to authenticate with my doorbell (sits on step 3 of 3 a long time) and then once it does start streaming my door bell video is playing back at 1.2KB/s I’ve reset the doorbell, no change. I moved my router closer and reset again, no change. my other wyze cams (2 x v2s) work fine, they authenticate quickly and stream at 70-100KB/s and are located further from my router. Anyone else having issues? is this a … > [@Stuck at 3 of 3 Authenticating - Firmware 4.25.1.060](https://forums.wyze.com/t/stuck-at-3-of-3-authenticating-firmware-4-25-1-060/227357): > > Stuck at 3 of 3 Authenticating - Firmware 4.25.1.060 Anyone else having doorbell issues? R > [@Doorbell camera in live view](https://forums.wyze.com/t/doorbell-camera-in-live-view/224282): > > Doorbell camera not working in live view > [@Door bell won't stay connected to wifi](https://forums.wyze.com/t/door-bell-wont-stay-connected-to-wifi/235980): > > Wired WYZE Doorbell worked fine for the first year or so. No issues whatsoever. Recently, it won’t stay connected to the wifi. Nothing has changed as far as wifi is concerned - same hardware and configuration as before. Tried rebooting the router and the doorbell. If I reboot the doorbell, it connects to the wifi and works for a few hours, then disconnects. App says it is Offline. Rebooting the router doesn’t do anything. If it is offline, ringing the doorbell doesn’t do anything. Delete… > [@Doorbell takes long or will not connect to app](https://forums.wyze.com/t/doorbell-takes-long-or-will-not-connect-to-app/233770): > > I set up and started using my doorbell camera, it worked good and connected to the app fine…a bit slow…but it connected. Now I wait for 5 minutes and it won’t connect. I have tried to unplug and reset. No help. It still records some but not all events. Example I left this morning at 0500 it did not pick up an event. Wife went out at 0700 and it showed an event. Wondering how I fix this? > [@Wyze Doorbell broken Firmware Still?](https://forums.wyze.com/t/wyze-doorbell-broken-firmware-still/232582): > > My doorbell is getting stuck at “getting video data”. Googled it, and found a [Reddit discussion](https://www.reddit.com/r/wyzecam/comments/tyd6h0/anyone_having_issues_with_the_wyze_doorbell/) about it. It is happening to me. Especially the “split second rotate to landscape” and “try going out and waving at the camera as you are loading the feed. It should load” bugs. Now, I am just eternally stuck at step 3. Did Wyze even acknowledge this bug? Can we roll back firmware? > [@WYZE Video Doorbell connectivity issues](https://forums.wyze.com/t/wyze-video-doorbell-connectivity-issues/191564): > > Hello everyone, I recently purchased a WYZE video doorbell. Installation was easy did not have any issues. It connected to my network with no problem and everything seems to work fine for maybe the first hour of having the camera on. All of a sudden I cannot live view at all, goes through step 1 then 2 and then just stays on step 3. Sometimes it goes through all the steps and I get a black screen with a time stamp. The doorbell functions and detects motion like it is supposed to, BUT I go to vi… > [@Doorbell Live Video](https://forums.wyze.com/t/doorbell-live-video/235686): > > Doorbell must be reset each time I attempt go to “Live” view. I have reset the camera and problem still exist. --- _[View the full topic](https://forums.wyze.com/t/wyze-doorbell-won-t-connect/236878)._