# Wyze doorbell wired V2 won't stop ringing the existing mechanical chime **URL:** \ **Category:** Cameras\ **Tags:** iphone-ipad, video-doorbell-v2\ **Created:** [July 22, 2024, 5:14pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918 "2024-07-22T17:14:45Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![liyubo403](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@liyubo403](https://forums.wyze.com/u/liyubo403)\ **Post date:** [July 22, 2024, 5:14pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/1 "2024-07-22T17:14:45Z")
My issue is the mechanic chime won’t go off once the wyze doorbell V2 button is pushed. It keeps ringing until I restart the doorbell. My chime is a music note long tube chime - NuTone LC-42. I tried all possible wyze controller wiring I can imagine, standard and alternate, also including direct wiring without the wyze controller. But no matter how I wired it, there were only 2 results: no power to the doorbell at all, or it would keep ringing without stopping. I have changed to a new transformer 16.5V/40VA, measured 18.5V when not in circuit. So, I am sure the transformer is not the issue. As some internet mentioned, wyze doorbell V2 just don’t know when to stop the signal. Is mine defect product? I created multiple tickets to Wyze and also uploaded the logs to them. Their support just keeps telling me to wire the controller this or that way. I tried all of them, none works. ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 23, 2024, 9:48pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/2 "2024-07-23T21:48:40Z")
> [@liyubo403](#): > > As some internet mentioned, wyze doorbell V2 just don’t know when to stop the signal. When I read your post, this is what came to mind: > [@Why does doorbell chime no long work now](https://forums.wyze.com/t/299641/13): > > Oh this is crazy. Support sent me their standard response to restart etc etc. but I figured I’d read the whole thing. There is this GEM: Mechanical Chime Types: If you have a mechanical chime, navigate to the doorbell’s settings \> Doorbell Chime Type \> Digital. Tap on “Ring Tone Length” and set the duration to 2s - 3s. Notice the mechanical chime it tells you to select the DIGITAL option. I thought that was a typo!!! But what the hell try it. IT WORKED! Unbelievable I hate this …. Ugh. At … Have you fiddled with any settings like that? I wonder if something similar (maybe with a different duration) would be sufficient to tell your Chime Controller how long to trigger the chime. ---
**Author:** ![xraycn](https://avatars.discourse-cdn.com/v4/letter/x/ccd318/32.png) [@xraycn](https://forums.wyze.com/u/xraycn)\ **Post date:** [July 24, 2024, 5:54am UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/3 "2024-07-24T05:54:40Z")
Mechanical chime option doesn’t have a duration setting Only the digital will give you a duration And also an update it no longer works so I don’t know what’s going on anymore. ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 25, 2024, 12:45am UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/4 "2024-07-25T00:45:08Z")
> [@xraycn](#): > > Mechanical chime option doesn’t have a duration setting Only the digital will give you a duration Right, which is why I thought selecting a digital chime type might allow @liyubo403 to set a duration, because that seemed like part of the problem in the original post. I liked the post that you shared in the other topic, and I wanted @liyubo403 to see it in case it might provide a solution. At the very least, it seems like something worth trying. > [@xraycn](#): > > And also an update it no longer works so I don’t know what’s going on anymore. That’s frustrating. I keep reading that the latest firmware hasn’t actually fixed the notifications issue for some users, too, so I’m still holding off on applying any updates myself. ---
**Author:** ![liyubo403](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@liyubo403](https://forums.wyze.com/u/liyubo403)\ **Post date:** [July 31, 2024, 7:07am UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/5 "2024-07-31T07:07:11Z")
Thank xraycn and Crease. I tried “digital” with different durations: 1s, 2s, 3s, and others. None solved my problem. The chime still keeps ringing without stopping. I will test the output voltage from the doorbell after I push the button. Do you know how is this doorbell working/acting after the button is pushed? ---
**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\ **Post date:** [July 31, 2024, 12:52pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/6 "2024-07-31T12:52:13Z")
> [@liyubo403](#): > > Do you know how is this doorbell working/acting after the button is pushed? I don’t. I watched [a teardown video](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/278) recently that I thought was enlightening, even though I don’t understand everything electrical/electronic that’s happening within the Chime Controller or Doorbell camera unit itself. I think you’ve described a fairly exhaustive approach (standard and alternate wiring schemes with and without the Chime Controller), and since you’ve tried all of the wiring suggestions that Support has offered, I wonder if the Chime Controller itself might be faulty. I really don’t know. I’m just speculating about what the potential problem might be and where to go next (and also imagining that your doorbell chime probably worked as expected with a regular button prior to your Wyze installation). ---
**Author:** ![liyubo403](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@liyubo403](https://forums.wyze.com/u/liyubo403)\ **Post date:** [August 6, 2024, 1:42pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/7 "2024-08-06T13:42:49Z")
No luck. I upgraded the firmware too. Play around all options - Mechanical, Digitial from 1s to Maximum, None of them solved the problem 😞 ---
**Author:** ![xraycn](https://avatars.discourse-cdn.com/v4/letter/x/ccd318/32.png) [@xraycn](https://forums.wyze.com/u/xraycn)\ **Post date:** [August 6, 2024, 2:33pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/8 "2024-08-06T14:33:19Z")
Yep. It stopped working no matter what I do now. Also they finally added the camera as chime with the v3. I was thinking finally. But then reality it and as I add the cams as chime the error popped up “operation failed, please try again later” lol. What did I expect. Ofcourse it’s not suppose to work Also does anyone notice that when answering a ring on your phone. The mic is first disabled. I press unmute to talk and then it immediately mutes me again. I fight with the mute button numerous times. God I hate this app. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [November 4, 2024, 2:33pm UTC](https://forums.wyze.com/t/wyze-doorbell-wired-v2-wont-stop-ringing-the-existing-mechanical-chime/304918/9 "2024-11-04T14:33:31Z")
Closed on November 4, 2024, 2:33pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.