# Wyze Doorbell v2 chime controller not working **URL:** \ **Category:** Cameras\ **Tags:** chime-controller, android, video-doorbell-v2\ **Created:** [October 26, 2023, 11:05pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160 "2023-10-26T23:05:12Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![swaithe](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@swaithe](https://forums.wyze.com/u/swaithe)\ **Post date:** [October 27, 2023, 4:43pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/21 "2023-10-27T16:43:48Z")
I think a great short term fix would be to enable the usage of the V1 wyze chime for the V2. So instead of replacing the chime in the wall, just buy a wyze chime with the wire/fuse and be done with it all. ---
**Author:** ![swaithe](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@swaithe](https://forums.wyze.com/u/swaithe)\ **Post date:** [October 27, 2023, 4:45pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/22 "2023-10-27T16:45:00Z")
Definitely did this already. ---
**Author:** ![RP0](https://avatars.discourse-cdn.com/v4/letter/r/b38774/32.png) [@RP0](https://forums.wyze.com/u/RP0)\ **Post date:** [October 27, 2023, 4:48pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/23 "2023-10-27T16:48:36Z")
I’m upset Perry Homes installed a 16v 10va transformer rather than a $15-20 16v 30va transformer in our relatively new home of 2 years when that is common place with today’s video doorbells. Not sure its worth the trouble of swapping it out now for the mechanical doorbell ring. Wyze, consider providing a Wyze plug-in digital chime like in our v1 doorbell or allowing the v1 digital chime to work with v2. ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [October 27, 2023, 4:52pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/24 "2023-10-27T16:52:55Z")
We are aware of this happening to some installs and are currently looking into it. I do apologize for this happening and as soon as I have some info I will post it here. The doorbell requires a minimum of 16V 10va transformer. However an older transformer may not deliver voltage efficiently enough and in this case a more powerful transformer may be needed. Wiring length or guage could also play a part in this. ---
**Author:** ![snakenv](https://avatars.discourse-cdn.com/v4/letter/s/f1d935/32.png) [@snakenv](https://forums.wyze.com/u/snakenv)\ **Post date:** [October 27, 2023, 5:03pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/25 "2023-10-27T17:03:00Z")
I have the same issue when correctly wiring in the included Wyze Chime Controller. However, my mechanical chime does work WITHOUT the Wyze Chime Controller by just simply pressing the button on the Wyze V2 Video Doorbell. I suggest others to simply remove the Wyze Chime Controller and reconnect your chime wiring back to original and check if your chime works right out of the box because mine does and I am leaving it this way until Wyze figures out what the fix for the Wyze Chime Controller is. ---
**Author:** ![swaithe](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@swaithe](https://forums.wyze.com/u/swaithe)\ **Post date:** [October 27, 2023, 5:05pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/26 "2023-10-27T17:05:19Z")
The installation instructions state 16-24V, \>=10VA. If the instructions stated different power requirements then I wouldn’t have purchased it. I was looking forward to the SD card functionality. Now I’m looking forward to any resolutions. ![unnamed2](https://us1.discourse-cdn.com/wyze/original/3X/0/4/044fd32b6480b523953c38d3a6da4ccde2f99d4e.jpeg) ---
**Author:** ![swaithe](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@swaithe](https://forums.wyze.com/u/swaithe)\ **Post date:** [October 27, 2023, 5:17pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/27 "2023-10-27T17:17:10Z")
This works! Thank you so much. ---
**Author:** ![spambait](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spambait/32/64434_2.png) [@spambait](https://forums.wyze.com/u/spambait)\ **Post date:** [October 27, 2023, 5:28pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/28 "2023-10-27T17:28:00Z")
It will be hardwired behind the plate, but a very simple replacement. 1. Turn off power 2. Remove external wires 3. Remove plate 4. Unscrew transformer from plate 5. Remove internal wires 6. Reverse the above YMMV and if you are not confident in doing work around 120vAC, then call an electrician. Here is the unit I ordered (keep in mind I haven’t received it yet, so I don’t know if this will fix it or not.) > **[Endurance Pro 24V 40VA Thermostat Doorbell Transformer, Power Supply Adapter...](https://www.amazon.com/Endurance-Pro-Thermostat-Transformer-Compatible/dp/B07QBVGVL6)** > > Endurance Pro 24V 40VA Thermostat Doorbell Transformer, Power Supply Adapter Compatible with Nest, Ecobee, Sensi, Honeywell Thermostat, Nest Hello, Ring, Hardwire Door Chime - Amazon.com ---
**Author:** ![hltnhd](https://avatars.discourse-cdn.com/v4/letter/h/7ab992/32.png) [@hltnhd](https://forums.wyze.com/u/hltnhd)\ **Post date:** [October 27, 2023, 5:36pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/29 "2023-10-27T17:36:38Z")
Removing the chime controller works for me as well… so my question now is for those who have an electrical background, are we risking anything with this type of setup (i.e. not using the chime controller)? Are we risking damaging any wiring or the doorbell itself? ---
**Author:** ![spambait](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spambait/32/64434_2.png) [@spambait](https://forums.wyze.com/u/spambait)\ **Post date:** [October 27, 2023, 5:37pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/30 "2023-10-27T17:37:59Z")
Well, I have a couple of issues with your statement: A) The box clearly states \>=10VA ![WyzeBox](https://us1.discourse-cdn.com/wyze/original/3X/4/0/400c91cf768d117ba5a47b26b1866c468a348e6a.jpeg) B) The instructions actually say \>=10VA ![WyzeInstall](https://us1.discourse-cdn.com/wyze/original/3X/4/f/4fa63c4fe27790674eaa4e54306ec417adfa74c4.png) C) Where is the documentation that you need a 24VA transformer? (an odd rating for this type of transformer - Generally 10, 30, or 40VA) ---
**Author:** ![spambait](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spambait/32/64434_2.png) [@spambait](https://forums.wyze.com/u/spambait)\ **Post date:** [October 27, 2023, 6:11pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/32 "2023-10-27T18:11:11Z")
Well, just for giggles I went ahead and tried this on my setup. A) I removed the Wyze Chime controller and didn’t hook up the Chime at all. Everything was normal. The Doorbell module seemed quite content. B) I connected the wiring directly to the Chime (mine is digital). Doorbell is now unhappy making buzzing and popping noises. I quickly pulled the wire off of the doorbell and everything is back to normal. So, at least with my Digital doorbell, this is not a working configuration. ---
**Author:** ![swaithe](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@swaithe](https://forums.wyze.com/u/swaithe)\ **Post date:** [October 27, 2023, 6:21pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/33 "2023-10-27T18:21:48Z")
When I connected my chime without the controller, the chime started buzzing but it faded away. This made me think the circuit was charging up and stabilizing. No issues with the doorbell itself yet. I have a mechanical chime so maybe that’s the difference. Funny note: I had the app setting still on digital with a 7sec delay. The chime would ding with a 7 sec delay then dong with a slight buzzing sound during the delay. Buzzing was definitely because it was holding it in ding mode. ---
**Author:** ![RP0](https://avatars.discourse-cdn.com/v4/letter/r/b38774/32.png) [@RP0](https://forums.wyze.com/u/RP0)\ **Post date:** [October 27, 2023, 6:28pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/34 "2023-10-27T18:28:10Z")
Yup same. I removed the Wyze controller from v2 and bypass from v1 and left it stock. It now works with Wyze doorbell v2. ![20231027_132755.jpg](https://us1.discourse-cdn.com/wyze/original/3X/c/8/c86c53cfbe3d7fbb4e226cde848a266fc8f70496.jpeg) ---
**Author:** ![PanCamJeff](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@PanCamJeff](https://forums.wyze.com/u/PanCamJeff)\ **Post date:** [October 27, 2023, 6:55pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/35 "2023-10-27T18:55:11Z")
Thanks! Looking forward to how it turns out. ---
**Author:** ![aswath.sasidharan](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@aswath.sasidharan](https://forums.wyze.com/u/aswath.sasidharan)\ **Post date:** [October 27, 2023, 7:03pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/36 "2023-10-27T19:03:46Z")
Can you also paste the before situation picture here? I was able to get the doorbell working, but the chime keeps buzzing after words like it is mentioned here [https://www.youtube.com/watch?v=drtpgpQVQ3g](https://www.youtube.com/watch?v=drtpgpQVQ3g) ---
**Author:** ![dbtoutfit1979](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@dbtoutfit1979](https://forums.wyze.com/u/dbtoutfit1979)\ **Post date:** [October 27, 2023, 8:17pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/37 "2023-10-27T20:17:01Z")
Removed Controller and door bell works with the V2 now. What the Controller for? ---
**Author:** ![telecinedvd](https://avatars.discourse-cdn.com/v4/letter/t/e495f1/32.png) [@telecinedvd](https://forums.wyze.com/u/telecinedvd)\ **Post date:** [October 27, 2023, 9:04pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/38 "2023-10-27T21:04:43Z")
My new Wyze v2 Chime Controller gets quite hot, and the electronic doorbell chime doesn’t chime, until I remove the v2 Chime Controller. It’s wired per the instructions. My house was built in 1965, and the doorbell transformer seems to be behind a wall somewhere. Next steps anyone? Is there a specification and a wiring diagram available? ---
**Author:** ![Preston](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/preston/32/4348_2.png) [@Preston](https://forums.wyze.com/u/Preston)\ **Post date:** [October 27, 2023, 9:40pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/39 "2023-10-27T21:40:11Z")
So my doorbell wiring says 16v 10VA and my chime would not work with the Wyze Chime Controller. I also only have two wires in it. Before this doorbell I had a Nest doorbell. I decided to put my Nest Doorbell back up until hearing back from Wyze. I attached the Chime Controller that came with my Nest Doorbell and it works with the Wyze Doorbell V2. There is a 1 second delay from when I push the doorbell and it rings inside, but it does work. ---
**Author:** ![Tennessee\_Jed](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@Tennessee\_Jed](https://forums.wyze.com/u/Tennessee_Jed)\ **Post date:** [October 27, 2023, 10:12pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/40 "2023-10-27T22:12:28Z")
> [@hltnhd](#): > > My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime controller. I have a 2-wire chime and followed the directions carefully. I am positive it is wired correctly (I even forwarded pics of the install to Wyze for confirmation). > > In the app, the chime setting is set to mechanical, and the doorbell has been powered on for several hours now, but the chime doesn’t ring when the doorbell button is pressed. Same here. I have a 2-wire mechanical chime and followed the directions to wire it correctly. The chime is set to mechanical in the app, but the chime doesn’t ring when the Doorbell V2 button is pressed. Otherwise the Doorbell V2 is working fine. I am also disappointed that the Doorbell V2 is not compatible with the Web Live View ☹ ---
**Author:** ![402vette](https://avatars.discourse-cdn.com/v4/letter/4/48db29/32.png) [@402vette](https://forums.wyze.com/u/402vette)\ **Post date:** [October 27, 2023, 11:40pm UTC](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160/41 "2023-10-27T23:40:58Z")
Did anyone really think wyze would make something that worked well???🥴 [Previous page](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160.md?page=1) [Next page](https://forums.wyze.com/t/wyze-doorbell-v2-chime-controller-not-working/279160.md?page=3)