# Wyze Doorbell menu for shared user doesn’t allow virtual calls

**URL:** <https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631>\
**Category:** Cameras\
**Tags:** video-doorbell-v1, support, iphone-ipad\
**Created:** [May 2, 2026, 2:59pm UTC](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631 "2026-05-02T14:59:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sargenthill](https://avatars.discourse-cdn.com/v4/letter/s/9de0a6/32.png) [@Sargenthill](https://forums.wyze.com/u/Sargenthill)\
**Post date:** [May 2, 2026, 2:59pm UTC](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631/1 "2026-05-02T14:59:45Z")

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In the Wyze app under Doorbell Setting the iPhone menus for a shared device only include Automation, Device Info, and Wyze support. It’s missing Notifications Settings, Virtual Calls, and other options.

I want my spouse to be able to answer the virtual calls when the doorbell rings.

The doorbell and our phone have the latest Wyze app versions

Is this feature not allowed on the first version of the doorbell?

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**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [May 2, 2026, 4:06pm UTC](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631/2 "2026-05-02T16:06:48Z")

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Welcome @Sargenthill

When you setup the Virtual Calls under Account \> Notifications, your spouse’s phone will ring as well. I do this with my Wife, she is a shared account and her phone will ring as well.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [July 31, 2026, 4:07pm UTC](https://forums.wyze.com/t/wyze-doorbell-menu-for-shared-user-doesn-t-allow-virtual-calls/342631/3 "2026-07-31T16:07:26Z")

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Closed on July 31, 2026, 4:07pm UTC

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