What is the best way to get someone from Wyze to speak with me to help resolve an order issue?
Since the 28th Oct, my order date, I’ve sent numerous e-mails, received one factually incorrect e-mail, and the phone number always says I need to call back and simply hangs up on me.
Please can someone at Wyze demonstrate some common courtesy and contact me; I’m tired of continually chasing.
Thank-you
Please reply with your support ticket number and I’ll see if I can get somebody to contact you.
Thanks.
Order number 246728
Original ticket 130625
We apologize for this, @scottegriffin. I’ll send this ticket over to the support team now. This should not have been your experience and we appreciate you giving us the opportunity to look into this.
@scottegriffin, I’ve been told that one of our leads has contacted you through the follow-up ticket (137134). You should have an email from us now.
Yes, thanks for your assistance. Have a good day.
My pleasure! And I hope that you have a good day, too. 