Wyze Contact Info

What is the best way to get someone from Wyze to speak with me to help resolve an order issue?

Since the 28th Oct, my order date, I’ve sent numerous e-mails, received one factually incorrect e-mail, and the phone number always says I need to call back and simply hangs up on me.

Please can someone at Wyze demonstrate some common courtesy and contact me; I’m tired of continually chasing.


Please reply with your support ticket number and I’ll see if I can get somebody to contact you.

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Order number 246728

Original ticket 130625

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We apologize for this, @scottegriffin. I’ll send this ticket over to the support team now. This should not have been your experience and we appreciate you giving us the opportunity to look into this.

@scottegriffin, I’ve been told that one of our leads has contacted you through the follow-up ticket (137134). You should have an email from us now.

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Yes, thanks for your assistance. Have a good day.


My pleasure! And I hope that you have a good day, too. :slight_smile:

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