# Wyze Color Bulbs Connection Issues **URL:** \ **Category:** Power & Lighting\ **Tags:** bulb-color\ **Created:** [December 7, 2024, 2:30pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794 "2024-12-07T14:30:10Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![luke5181](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@luke5181](https://forums.wyze.com/u/luke5181)\ **Post date:** [December 7, 2024, 2:30pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/1 "2024-12-07T14:30:10Z")
For the last couple of days, my Wyze Color Bulbs (10 total) have quit working with the Wyze App. I have done EVERYTHING possible, and can’t get a resolution. 1. I reset the bulbs, re-added them to the app and they work for a bit, then fall off again. Cameras (6) work fine. 2. I’ve deleted the app, removed all devices from Alexa and re-added them again and all went well, until it didn’t. 3. I have Fiber w/Asus XT9 mesh routers, which I have had for over a year and used with no issues. I even did a factory reset, changed my wifi credentials and started over, I have bound them to 2.4ghz connection within the Asus app, and they all show great signal strength and that they are connected, even though Wyze shows they’re not. I am not having any issues with any other devices, and find it really odd that after working great for years, now all of the sudden my bulbs all stopped. I am about to lose my mind as I have ran out of things to try. ![Screenshot_20241207_092848_ASUS Router](https://us1.discourse-cdn.com/wyze/original/3X/f/a/fa87acc6239aff27727399b13b397dd5616ae666.jpeg) ---
**Author:** ![BlobbertJ](https://avatars.discourse-cdn.com/v4/letter/b/7ba0ec/32.png) [@BlobbertJ](https://forums.wyze.com/u/BlobbertJ)\ **Post date:** [December 8, 2024, 2:19pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/2 "2024-12-08T14:19:19Z")
I also have issues with my color bulbs. I just bought them around Thanksgiving and the firmware update fails on every single one of them, rendering them useless. ---
**Author:** ![happyandy2011](https://avatars.discourse-cdn.com/v4/letter/h/97f17d/32.png) [@happyandy2011](https://forums.wyze.com/u/happyandy2011)\ **Post date:** [December 8, 2024, 4:57pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/3 "2024-12-08T16:57:18Z")
Same, my bulb just stopped working as well, I’m resetting them but they are not connecting anymore. It is just flashing green ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 8, 2024, 5:35pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/4 "2024-12-08T17:35:29Z")
> [@happyandy2011](#): > > It is just flashing green Isn’t that the signal that they are ready for pairing with your account? Have you tried re-adding them? ---
**Author:** ![happyandy2011](https://avatars.discourse-cdn.com/v4/letter/h/97f17d/32.png) [@happyandy2011](https://forums.wyze.com/u/happyandy2011)\ **Post date:** [December 8, 2024, 5:44pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/5 "2024-12-08T17:44:08Z")
You are correct that is the sign that the lights are ready to pair. But I don’t see the selection on my phone when it is ready to pair for both of my lights. I have enable the Bluetooth function, Wi-Fi function, on my phone and it worked in the past as well. My intuition is that there was a terrible software update happened during Thanksgiving. And that somehow disconnected all of the lightbulb in my house. And now I have to reconnect them, but they cannot anymore after the update. Let me know what do you think? ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 8, 2024, 5:53pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/6 "2024-12-08T17:53:32Z")
> [@happyandy2011](#): > > I have enable the Bluetooth function, Wi-Fi function, on my phone and it worked in the past as well. Do you have a different phone you could use as a test? You need to add them back using the add device function. > **[Wyze Bulb Color Setup Guide](https://support.wyze.com/hc/en-us/articles/360056417672-Wyze-Bulb-Color-Setup-Guide)** > > Setting up your new Wyze Bulb Color is as easy as screwing it in, and connecting to Wi-Fi in the Wyze app. You can even set up multiple color bulbs at once! > To set up your Wyze Bulb Color: > > > In the... ---
**Author:** ![luke5181](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@luke5181](https://forums.wyze.com/u/luke5181)\ **Post date:** [December 8, 2024, 6:00pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/7 "2024-12-08T18:00:29Z")
If your bulb is flashing green, you need to hit the + to add it as a new color bulb. I have learned that if I just turn my light back on that they come back on line without the need to reset; however, they sporadically respond to commands within the app and they go offline once turned off (via the app, not via a switch) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 8, 2024, 6:04pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/8 "2024-12-08T18:04:08Z")
> [@happyandy2011](#): > > I have enable the Bluetooth function, Wi-Fi function, on my phone and it worked in the past as well. Don’t forget to give the Wyze app Location and Local Network permissions when resetting your bulbs from an iPhone/iPad. ---
**Author:** ![happyandy2011](https://avatars.discourse-cdn.com/v4/letter/h/97f17d/32.png) [@happyandy2011](https://forums.wyze.com/u/happyandy2011)\ **Post date:** [December 8, 2024, 6:08pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/9 "2024-12-08T18:08:14Z")
I do have a different phone. I can try later. I have added a location setting as well on my iPhone. And press the add new device button for color bulb which are the one that I have. Maybe a different phone would work ---
**Author:** ![BlobbertJ](https://avatars.discourse-cdn.com/v4/letter/b/7ba0ec/32.png) [@BlobbertJ](https://forums.wyze.com/u/BlobbertJ)\ **Post date:** [December 9, 2024, 12:09pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/10 "2024-12-09T12:09:45Z")
I am using an android, S23 to be specific, and it still doesn’t work. They broke these bulbs with the last update it seems. Now i guess we just have to wait for them to push out the next update. ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 9, 2024, 4:20pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/11 "2024-12-09T16:20:17Z")
I didn’t realize there are different versions, so it may depend on which ones you have: ![image](https://us1.discourse-cdn.com/wyze/original/3X/4/9/49117e42b2f32f9be62cbebd92401c1b836b92a2.png) ---
**Author:** ![BlobbertJ](https://avatars.discourse-cdn.com/v4/letter/b/7ba0ec/32.png) [@BlobbertJ](https://forums.wyze.com/u/BlobbertJ)\ **Post date:** [December 9, 2024, 4:25pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/12 "2024-12-09T16:25:54Z")
My bulbs that i just bought a couple weeks ago are on factory firmware 1.0.2.6 trying to “update” to 1.0.2.51. The firmware update fails then drops the bulbs offline. i am also able to add them successfully, then i get to the firmware problem. ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 9, 2024, 5:23pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/13 "2024-12-09T17:23:41Z")
So that would indicate the newer bulbs are the problem. I have older ones and they work without any issues. ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [December 9, 2024, 5:28pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/14 "2024-12-09T17:28:33Z")
> [@WildBill](#): > > So that would indicate the newer bulbs are the problem. Not nessarily, unless I missed your reasoning. I have new bulbs with zero issues. 🤔 S24 ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 9, 2024, 5:35pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/15 "2024-12-09T17:35:25Z")
Reasoning is the firmware update everyone is hinting as the problem. Older bulbs haven’t updated since May. ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [December 9, 2024, 5:39pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/16 "2024-12-09T17:39:43Z")
It’s odd my old bulbs were returned for these because they did not work. ![Screenshot_20241209_123612_Wyze](https://us1.discourse-cdn.com/wyze/original/3X/c/e/cec9fe654f5bc4d8ce70de44c5ea241b4ff7eb55.jpeg) ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 9, 2024, 5:56pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/17 "2024-12-09T17:56:13Z")
Your firmware doesn’t correspond to the color bulbs. That’s a white bulb firmware version. From mine: ![IMG_1122](https://us1.discourse-cdn.com/wyze/original/3X/5/7/5754fe5ffce296ba909906730055930b95d0fbb7.png) ---
**Author:** ![ssummerlin](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ssummerlin/32/106815_2.png) [@ssummerlin](https://forums.wyze.com/u/ssummerlin)\ **Post date:** [December 9, 2024, 6:10pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/18 "2024-12-09T18:10:55Z")
> [@WildBill](#): > > That’s a white bulb firmware version. You are correct. I confused them with my color Kasa bulbs. ---
**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\ **Post date:** [December 9, 2024, 6:13pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/19 "2024-12-09T18:13:51Z")
Maybe you posted the wrong bulb? ![IMG_1123](https://us1.discourse-cdn.com/wyze/original/3X/2/0/20c6cc33bf9b6775b481ac2b56c1097a6c71d7af.png) ---
**Author:** ![BlobbertJ](https://avatars.discourse-cdn.com/v4/letter/b/7ba0ec/32.png) [@BlobbertJ](https://forums.wyze.com/u/BlobbertJ)\ **Post date:** [December 9, 2024, 6:29pm UTC](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794/20 "2024-12-09T18:29:36Z")
Yahhh, it seems that way. I have the Color Bulb V2 according to the app [Next page](https://forums.wyze.com/t/wyze-color-bulbs-connection-issues/317794.md?page=2)