Wyze cam v3 stopped working and only clicks

Cameras
,
1

… tried rebooting it and still no dice.

I have a video:

What should I do? Is it trash? :sob:

2

I have the same issue even after trying 3 new power adapters and 2 new usb cables … no response from wyze since last week … sigh

3

It definitely sounds broken, thanks for the vid. I would try a new power adapter for sure, as that camera sounds power-starved.

Beyond that, if it is under warranty, and you haven’t received satisfaction, post your support ticket number here and we will see if we can escalate it.

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4

IIRC, the warranty is only 1 year?

5

I replaced the power brick and all is well again.

Thank you.

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Hi …
Thanks for the response … It’s just out of warranty, here the ticket number : 1509801 , dated 31 July 2024 … I don’t mind a used replacement unit … Thank you in advance …

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7

Your camera sounds broken, @bhgtan. And if it is out of warranty, then they won’t be sending anything. The best thing for you to do is buy a replacement. Maybe a nice V4!

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Thanks mate … Have a good week :+1:t3:

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9

I’ve been trying to re-boot my Cam V3 and am getting the same “camera click” as demonstrated in the above video. Have 2 cameras; A and B. Switched them when the A camera was not booting successfully- after repeated tries. Never heard the clicking from Camera A.) Now the B camera doesn’t reboot; only clicks. The power cords were left in original position. The power brick issue seems to explain this. How do i get a replacement power brick?

10

Welcome to the Forum, @ken.macnulty! :wave:

So the Camera B (original) power supply is still working for Camera A, and it seems like the Camera A (original) power supply is failing? If your Cam v3s are still under warranty, then you could try contacting Wyze Customer Support. Otherwise, you’re probably better off sourcing your own:

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I have the same exact problem and I am under warranty but they say we are out of stock and we cannot replace it. Instead they offer we a credit on Wyze shop for the amount that I paid originally which was on sale, discounted and shipping included. Basically with their offer it means I have to pay again for the same amount of money to get the same product. Warranty is useless in my mind. If I go to Amazon and buy it from scratch it would be cheaper than the offer from Warranty. Why can’t they replace it with a newer version like v4 that they have in stock? And there is stock of it everywhere (Amazon, Wyze USA) except Canada Wyze Store/! Why I should be bound into that only?

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