# Wyze Cam v3 Pro firmware - Released 12/12/22 **URL:** \ **Category:** Wyze News\ **Created:** [December 12, 2022, 8:05pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006 "2022-12-12T20:05:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [December 12, 2022, 8:05pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/1 "2022-12-12T20:05:41Z")
Wyze Cam v3 Pro firmware 4.58.0.3210 is releasing with improved low light performance, noise cancellation, and thumbnail image quality! It also fixes 0-second Event Video and device connection issues. Better, faster, stronger! šŸ¦¾ Read our Release Notes: > **[Release Notes & Firmware](https://support.wyze.com/hc/en-us/articles/360024852172-Release-Notes-Firmware)** > > Looking for the Wyze Cam v2 and Wyze Cam Pan webcam firmware? Download it here. > > > Wyze App > To update the Wyze app, go to theĀ Google Play Store or the Apple App Store to download the update. Click h... ![image (9)](https://us1.discourse-cdn.com/wyze/original/3X/9/d/9d467c743895a2abeb68961e19182c41e83fea07.jpeg) ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [December 12, 2022, 8:05pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/2 "2022-12-12T20:05:48Z")
Pinned on December 12, 2022, 8:05pm UTC ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 13, 2022, 8:11pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/3 "2022-12-13T20:11:30Z")
The firmware killed my V3 Pro šŸ˜² It will not stay connected now, it just keeps freezing the live view. 2K, SD 360 makes no difference. I have powered cycled the cam 3 times already ! Picture is horrible because it will not load live view correctly. ![Screenshot 2022-12-13 at 11.58.58 (1)](https://us1.discourse-cdn.com/wyze/original/3X/a/9/a9105ca142821de998c682d806222c3ddaa007d9.jpeg) ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 13, 2022, 8:42pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/4 "2022-12-13T20:42:04Z")
Do I have to change the file name if I flash the firmware again with an SD card??? ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 13, 2022, 9:26pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/5 "2022-12-13T21:26:55Z")
Thatā€™s a good question. I donā€™t see any specific support info for flashing a v3 Pro. Iā€™d try leaving the filename as is ā€œrecovery\_wcv3p.binā€. If the name isnā€™t correct, the file simply wonā€™t load. You might also try renaming to ā€œdemo\_wcv3pro.binā€ if the original filename fails. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 13, 2022, 10:25pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/6 "2022-12-13T22:25:55Z")
Thanks maybe later. I am tired of moving the ladder around and moving cams. I put a V3 back to cover the driveway. I brought the V3 Pro inside, it works next to the router but wonā€™t even stream in a bedroom across the hallway 16 feet away. I worked great watching the driveway for about 6 weeks until I upgraded today ā˜¹ Can we get the old firmware available to download on the release notes page sometime soon?? ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 13, 2022, 10:29pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/7 "2022-12-13T22:29:39Z")
> [@Antonius](#): > > Can we get the old firmware available to download on the release notes page sometime soon?? Wyze will need to respond to that request. It sounds reasonable to me. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 13, 2022, 10:38pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/8 "2022-12-13T22:38:09Z")
I extracted the files and this is what shows up on the card. ![Files](https://us1.discourse-cdn.com/wyze/original/3X/9/d/9dfb71fe1e6c3e2ee44104df9ed2514d4549146c.jpeg) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 13, 2022, 10:40pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/9 "2022-12-13T22:40:20Z")
Try loading it as is. If it fails, try renaming to recovery\_wcv3p.bin. If that fails, [WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ) is going to have to get the info for us. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 12:35am UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/10 "2022-12-14T00:35:45Z")
I tried the firmware as shown on the downloaded file. The cam will work right next to the router but not 8 feet away inside the house. I have three V3 cams outside at 15 feet, 35 feet and 40 feet all working. The 4 WCO are at 8 feet, 35 feet,40, 45 feet and will all live stream? Now I get this. ![NC1](https://us1.discourse-cdn.com/wyze/original/3X/b/5/b5464ee30a62a76b6754f9dacc31e255b966c07e.jpeg) ![NC2](https://us1.discourse-cdn.com/wyze/original/3X/2/4/24a7537c7c8ad107ee2fe2ee0b459175bdc85038.jpeg) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 14, 2022, 12:56am UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/11 "2022-12-14T00:56:02Z")
Longshot and may sound silly, but try restarting your phone before giving up. Also try turning your VPN off. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 1:51am UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/12 "2022-12-14T01:51:14Z")
Already started both the iPhone and iPad. VPN not turned on, on either device . Jameson time for me, enough for today, got my driveway V3 back in place scouting the šŸ¦ šŸ¦ ![Scout](https://us1.discourse-cdn.com/wyze/original/3X/d/a/da4ac7d30a53e28178bfad6485962945bc56e53e.jpeg) ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 3:20pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/13 "2022-12-14T15:20:41Z")
V3 Pro works in the same room as the router. Iā€™ll take it back out side later today and test it out again in the same location it was for the last 6 weeks and hope it connects again. šŸ¤“ [https://us1.discourse-cdn.com/wyze/original/3X/5/7/57e335641144250da81c8dd3b09b825f33b19f6c.MP4](https://us1.discourse-cdn.com/wyze/original/3X/5/7/57e335641144250da81c8dd3b09b825f33b19f6c.MP4) ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 4:08pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/14 "2022-12-14T16:08:07Z")
No sense of getting out the ladder. Froze again and will not load even in the same location from the video above 5 feet from the router ? ![Again](https://us1.discourse-cdn.com/wyze/original/3X/3/e/3e7e0a94a10d3f83f8167c4219314aa69e2f53bd.jpeg) ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 14, 2022, 4:13pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/15 "2022-12-14T16:13:18Z")
Perhaps you have a defective cam. Is this your only v3 Pro cam? If not try swapping cams/locations to see if the issue follows the cam. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 4:17pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/16 "2022-12-14T16:17:49Z")
My only V3 Pro which worked great until I updated the firmware. All the 7 other cameras I have work just fine, three V3 and 4 WCO version one. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 14, 2022, 4:25pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/17 "2022-12-14T16:25:23Z")
Please submit a log and post Log ID here in this topic for visibility. While viewing the live stream with Error code -67, either rotate your device to portrait orientation or tap the live stream space once and tap the orientation icon upper right corner. Tap Settings (gear icon upper right) \> Wyze Support \> Submit a Log \> Connectivity Issues \> briefly describe issue (e.g., unable to connect with cam 5ā€™ from router), make sure ā€œSend log filesā€ is checked \> Submit ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 4:27pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/18 "2022-12-14T16:27:28Z")
Log # **852499** just submitted. I canā€™t deal with support chat right now, I have things to do and will contact them later. ---
**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\ **Post date:** [December 14, 2022, 4:34pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/19 "2022-12-14T16:34:31Z")
Much appreciated! ![thumbsup2](https://us1.discourse-cdn.com/wyze/original/3X/f/8/f84c5acc11486ee4baba6dee6cf61dbd133abb18.gif) ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [December 14, 2022, 4:49pm UTC](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006/20 "2022-12-14T16:49:39Z")
The strangest part is if I tap it to live view the clock on the bottom right will show the correct hour and min but the clock does not keep changing time and the view is all blurred. It does record events though??? Maybe Iā€™ll try a factory reset, nothing to lose. [Next page](https://forums.wyze.com/t/wyze-cam-v3-pro-firmware-released-12-12-22/251006.md?page=2)