Wyze Cam v3 exceeds 60,000 DNS lookups per day

chrisjost · February 8, 2021, 9:55pm

Go ping on the v2 PM. Same problem exists on the older cams. See my previous thread from a month ago.

vbwilkes · February 8, 2021, 11:25pm

Great, thanks. I had to downgrade a week ago to get the person detect to work

DM1 · February 9, 2021, 9:23pm

Looking good on my end! Thanks.

WyzeChao · February 9, 2021, 11:35pm

thank you for the update.

Cos · February 10, 2021, 3:22am

Not a beta tester, so no access to the new firmware, but will definitively be looking forward to it.

Glad to hear it’s going well.

chrisjost · February 10, 2021, 2:55pm

DNS is still acting up. One cam is behaving ok-ish but the other is still screaming into the void. Please see my writeup in the Beta section and alert the v2 PM, please.

Also, the release notes for 4.36.0.252 don’t mention any DNS fixes.

DM1 · February 10, 2021, 3:53pm

My V3s have been behaving fine after the upgrade, only see request to api.wyzecam.com when I open the app. Not sure if this firmware was supposed to address this issue on the V2s as well.

JPMD · February 15, 2021, 2:37pm

So when is 4.36.0.252 going to be released to non beta testers?

REB00TS · February 15, 2021, 6:11pm

How do I update to the new firmware?

Cos · February 15, 2021, 6:38pm

Until it’s released to the general public - it looks like you’d need to be a beta tester:

Cos · February 18, 2021, 2:05am

Looks like 4.36.0.252 was just released per:

4.36.0.252 (February 17, 2021)

Improved the recognition rate for microSD cards
Added a turn off function for microSD cards
Added an independent update function for the Spotlight
Fixed a bug when switching Spotlights
Fixed a Spotlight authentication failure bug
Fixed an excessive DNS lookup issue

vbwilkes · February 18, 2021, 2:47am

Thanks.

I have to thermostats but I am afraid to use them. …Had enough of amateur hour. I know the stuff is dirt cheap but I did not want another hobby of trying to keep Wyse crap running. Doesn’t work / intermittently works / used to work / reports to the chi-coms….geesh

Known1 · February 18, 2021, 3:04am

Awe come on; misery loves company. LOL There’s no way I would use any WYZE product that is associated with or connected to a utility, such as heat, air conditioning, water, etc…

Issues with CAMs, sensors, fans, weather monitoring systems, maybe even a vacuum isn’t that bad (unless it catches on fire of course). The bulbs and plugs are iffy for me, but I couldn’t resist and broke down yesterday to order the new color bulbs. They look like a fun/cool toy!

Like I said, anything that could literally cost you WAY more $$ due to WYZE hiccups (using nice words here), I’m going to take a hard pass on all of it and advise my friends and family to do the same.

Customer · February 18, 2021, 7:02am

Ah but will you put the new smart switches in your walls? For me, if they’re not UL listed, no way. (Most all the cheap brands aren’t.)

Known1 · February 18, 2021, 2:23pm

Hmm, I’m not privy to the new smart switches. In my mind these will fall into that iffy category along with the plugs and bulbs. You have an excellent point. If they are not UL certified I don’t think I would take the risk of having that fire hazard inside of my walls!

For those who aren’t familiar with UL, check out their website:
UL Product Certification

Customer · February 18, 2021, 2:38pm

No details yet…

trippmcnealy · March 4, 2021, 2:46pm

My Wyze Cam v2 is doing something similar, but going to different sites.
*.kinesisvideo.us-west-2.amazonaws.com
kinesisvideo.us-west-2.amazonaws.com
aws-iot.wyzecam.com
*.iot.us-west-2.amazonaws.com

You can clearly see when I reboot the device and when it starts up again. I have tried reverting to older firmware, but that did not help

Cos · March 5, 2021, 2:47am

Yikes… that’s a ton of lookups. You’d expect the camera to pull the DNS lookup, cache it, and then respect the time-to-live (TTL) setting for the DNS entry.

kinesisvideo.us-west-2.amazonaws.com
origin = ns-1472.awsdns-56.org
mail addr = awsdns-hostmaster.amazon.com
serial = 1
refresh = 7200
retry = 900
expire = 1209600
minimum = 86400
Name: kinesisvideo.us-west-2.amazonaws.com
Address: 35.161.88.185
kinesisvideo.us-west-2.amazonaws.com nameserver = ns-1559.awsdns-02.co.uk.
kinesisvideo.us-west-2.amazonaws.com nameserver = ns-73.awsdns-09.com.
kinesisvideo.us-west-2.amazonaws.com nameserver = ns-601.awsdns-11.net.
kinesisvideo.us-west-2.amazonaws.com nameserver = ns-1472.awsdns-56.org.

I’d have to agree - that behavior seems a bit aberrant.

vbwilkes · March 5, 2021, 3:44am

I thought they said they fixed this with the last firmware update…???

trippmcnealy · March 5, 2021, 3:50am

I believe that firmware was for the v3 camera. I am using the v2 camera and I don’t believe there is any new firmware for it. If fact, I think they stopped people from using the version that was released back in Nov, due to a different issue.