@FDD Yes, go to camera live stream, gear icon top right.
Device Settings > Device Info > Signal Strength
@FDD Yes, go to camera live stream, gear icon top right.
Device Settings > Device Info > Signal Strength
I’d check your WiFi router setting and see if it has signal strength metering …
Signal strength for v2 cams appears to be broken under the Android version of the Wyze app. Regardless of signal strength, it reports zero bars.
Under the iOS version of the Wyze app, it appears to be reporting 3 bars regardless of signal strength.
Yep, I forgot about the Android issue.
I checked my Android device and all the bars are showing empty on every cam.
On my iPad all three bars are showing full signal strength.
I tested actual signal strength from -20dBm to -90dBm using v2 cams. It’s definitely broken on both Android and iOS.
Submitted log… Ticket ID: 40687
I reported it as well and submitted log. Ticket ID: 40692
Ill check this when (if) I get home, should we put Shen in the recipient area again for logs still?
I found it. Select cam - settings. Scroll all the way down it’s hidden. Device info. That should really be at the top. Vs all the other nice to haves. So on iPhone it displays 3 bars. Thx .
No, you don’t need to do that anymore. But please post the log number so we can scoop them.
We were able to reproduce this issue a couple of days ago but aren’t seeing it on our end anymore. Is anyone still having trouble with this and, if so, could you please send in a log and post your log number?
Still a problem for v2 cams (4.9.6.156) under both Android and iOS.
Android app (2.13.119) shows zero bars regardless of actual signal strength.
iOS app (2.13.22) shows 3 bars regardless of actual signal strength.
WCO cam signal strength reporting is not affected.
Ticket ID: 41765
@UserCustomerGwen. As you requested.
I am on the Android beta currently and I am seeing this on all of my cameras. There is no discernible impact to them and they all are working fine (more than likely helped by my network upgrade recently)