Wyze Cam v2 unresponsive after firmware upgrade

Sadly you are so correct.

It’s a real crapshoot to update firmware on some of the older cams, and apparently you will lose a certain percentage of them doing firmware upgrades, so I am grimly hanging on to a bunch of v2s on 4.9.8.1002 ( 64 GB cards ) and v3s on 4.36.9.139 ( 128 GB cards )

I don’t know what these cams don’t do that they could do, but I do know they show pictures when I want them to.

I’m braver with the OGs and OG Zooms, but I don’t have to climb as high to replace them…

If it ain’t borken…

You need to freeze the firmware

and

the Wyze App. especially ios asbyou cannot sideload older versi9n.

I have had zero success across multiple v2 Cams updating firmware OTA (thru app) when starting with 4.9.5.xx directly to current 4.9.9.x. And it’s a crapshoot which of those are recoverable with manual firmware update and which just get bricked. In my opinion, they shouldn’t even allow it and should do incremental firmware upgrades like they do with the v3 cam.

I have had 100% success manually updating v2 firmware from 4.9.5.xx first to 4.9.8.xx and then to the current 4.9.9.1851. I did not try manually updating from 4.9.5.xx directly to 4.9.9.1851.

So if you have a v2 cam with old firmware, don’t do OTA update and do it manually, first going to a 4.9.8.xx firmware like 4.9.8.1002.

The reason I upgraded firmware is that viewing SD playback no longer worked with the v4.9.5.36 firmware I was on. And the detection area “grids” of the newer firmware was more useful than drawing out a box for the detection area with the older firmware.

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Throwing my 2 cents here, mine died after attempting OTA firmware update from 4.9.1.60 to 4.9.9.1851. I have another v2 running on 4.9.9.1851, like others have said its the big jump in FW versions that killed it. Tried manual update but no go.
Sucks that it was working fine before FW update but I needed support for larger sd cards. Wyze perhaps look at how you roll out patches to devices with older firmware, I suggest incremental upgrades instead one big one.

I reported in November, that an update broke my devices. Upon being reset, they would work fine, until rebooted, at which point, I would have a flashing light and they would not go online. I was about to recycle them yesterday and connected them up, applied the latest firmware and they are working again!

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Curious if you have tried updating with latest new firmware? My V2 had same issues as well. Im not saavy with cameras, so its frustrating

Add me to the list of folks with an upgraded Wyze Cam v2 who, after upgrading to the latest firmware (4.9.9.147), is stuck with a solid yellow light that persists between firmware flashes, attempted factory resets, power cycles, etc.

Support Chat was useless. To tell me the camera is too old - when it was the Wyze firmware upgrade that made it stopped working, and there are clearly a TON of people that had the same thing happen - this is ridiculous!

Wyze, why do you think this is an acceptable business practice?!

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How to sign back in turn off cookies on iPhone and create a new account. You will sign back in than turn cookies back on

I had to on iPhone turn of cookies create a new account and signed back in and turned cookies on cameras now all work again

Had to turn off cookies create a new account signed back in and turned cookies on

For as long as I can remember, members of this discussion group have strongly advocated that firmware update take longer to issue…even if they are critical…because it’s better to wait and have a partially working camera, then none at all after updating their camera’s Firmware with software updates that essentially makes working cameras worthless and bricked. (I have not updated my firmware for many years and my camera works perfectly.)