# Wyze Cam V2 suddenly stopped connecting to Wifi

**URL:** <https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777>\
**Category:** Cameras\
**Tags:** iphone-ipad\
**Created:** [September 12, 2020, 4:28pm UTC](https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777 "2020-09-12T16:28:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mike.Motorbike](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@Mike.Motorbike](https://forums.wyze.com/u/Mike.Motorbike)\
**Post date:** [September 12, 2020, 4:28pm UTC](https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777/1 "2020-09-12T16:28:27Z")

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Hi,

A couple of days ago my Wyze V2 stopped connecting. I’ve deleted the device and tried to reconnect to 2 different networks in my home with no success. I also tried a factory reset with still no luck. My other camera works fine on the same network. The device will scan a QR code, but then says it can’t connect to the network. Any advice, or is this camera scrap now?

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**Author:** ![dr.know](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dr.know/32/24509_2.png) [@dr.know](https://forums.wyze.com/u/dr.know)\
**Post date:** [September 12, 2020, 5:16pm UTC](https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777/2 "2020-09-12T17:16:37Z")

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Welcome back @Mike.Motorbike That seems to be happening more lately, Here is another thread for the same problem. [One camera stopped working](https://forums.wyze.com/t/one-camera-stopped-working/122429)  
In the end it became a dummy camera.

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<div class="post-metadata">

**Author:** ![Brlepage](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/brlepage/32/21184_2.png) [@Brlepage](https://forums.wyze.com/u/Brlepage)\
**Post date:** [September 13, 2020, 5:31pm UTC](https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777/3 "2020-09-13T17:31:49Z")

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> [@Mike.Motorbike](#):
>
> Any advice, or is this camera scrap now?

Try flashing the firmware.

[https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwg3k4zTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0OTA4NzEtSG93LXRvLWZsYXNoLWZpcm13YXJlLW1hbnVhbGx5BjsHVDoOc2VhcmNoX2lkSSIpOTFkNzY4M2QtYjc2Yi00OTE3LTkzODctZmJhODkzZGM5NTJhBjsHRjoJcmFua2kG--b65c424321fc8ac9b06361a09135b65394ab32cd](https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwg3k4zTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0OTA4NzEtSG93LXRvLWZsYXNoLWZpcm13YXJlLW1hbnVhbGx5BjsHVDoOc2VhcmNoX2lkSSIpOTFkNzY4M2QtYjc2Yi00OTE3LTkzODctZmJhODkzZGM5NTJhBjsHRjoJcmFua2kG--b65c424321fc8ac9b06361a09135b65394ab32cd)

If that doesn’t help then it might be.  
If it’s still under warranty I’d contact Wyze and get a replacement.

> **[Contact Us](https://www.wyze.com/pages/contact-us)**
>
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<div class="post-metadata">

**Author:** ![dr.know](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dr.know/32/24509_2.png) [@dr.know](https://forums.wyze.com/u/dr.know)\
**Post date:** [September 13, 2020, 6:40pm UTC](https://forums.wyze.com/t/wyze-cam-v2-suddenly-stopped-connecting-to-wifi/122777/4 "2020-09-13T18:40:38Z")

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If/when you get the new firmware loaded and IF it still doesn’t work:

- Make sure the camera isn’t connecting to your 5Ghz network (assuming) instead of the intended 2.5GHz. Hopefully they don’t have the same SSID.
- Remove the SD card from camera.
- Turn off mobile data on your phone.
- You could also try connecting on an unrestricted network (like Starbucks).