# Wyze Cam v2 and Wyze Cam Pan Firmware 4.X.9.1433 Released 9/27/2022 (Slow Rollout)

**URL:** <https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572>\
**Category:** Wyze News\
**Created:** [September 27, 2022, 7:47pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572 "2022-09-27T19:47:50Z")\
**Posts on this page:** 20\
**Page:** 4

<div class="post-metadata">

**Author:** ![Ctrl-G](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@Ctrl-G](https://forums.wyze.com/u/Ctrl-G)\
**Post date:** [October 20, 2022, 2:17pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/64 "2022-10-20T14:17:01Z")

</div>

You will have to reload the previous version of the firmware. It is supposedly still [here](https://download.wyzecam.com/firmware/v2/demo_4.9.8.1002.zip). But you will have to do this manually for each of your cameras via microSD card. I had to do all three of mine, then DO NOT UPGRADE to the current version. I don’t know if it’s failing for everyone … but it certainly does not work for me. Seems as though the real problem is it doesn’t store the WiFi creds so it can’t load them on boot. But regardless it’s not working, so for me at least … the previous firmware version is my only known option.

---

<div class="post-metadata">

**Author:** ![roykidder](https://avatars.discourse-cdn.com/v4/letter/r/ecb155/32.png) [@roykidder](https://forums.wyze.com/u/roykidder)\
**Post date:** [October 20, 2022, 5:42pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/65 "2022-10-20T17:42:28Z")

</div>

+1 for the blinking yellow LED of death on three of my seven cameras (so far). Doing a manual flash sounds like a real pain. Let’s hear it for good QA. :-/

---

<div class="post-metadata">

**Author:** ![Shawn2](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/shawn2/32/7201_2.png) [@Shawn2](https://forums.wyze.com/u/Shawn2)\
**Post date:** [October 20, 2022, 7:42pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/66 "2022-10-20T19:42:01Z")

</div>

Works fine if I revert to the previous firmware. Brutal

---

<div class="post-metadata">

**Author:** ![midnight\_jeep97](https://avatars.discourse-cdn.com/v4/letter/m/e68b1a/32.png) [@midnight\_jeep97](https://forums.wyze.com/u/midnight_jeep97)\
**Post date:** [October 20, 2022, 8:12pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/67 "2022-10-20T20:12:34Z")

</div>

I use android app. and this has been an issue for awhile. but has been getting worse, especially now on the V2’s. I know how to do a screen shot, I’ll try and submit a log, but not sure how to do that for the app. ill give it a shot though.

---

<div class="post-metadata">

**Author:** ![A1A1](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@A1A1](https://forums.wyze.com/u/A1A1)\
**Post date:** [October 21, 2022, 12:24am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/68 "2022-10-21T00:24:47Z")

</div>

Hi. I have a Wyze Ticket and Log ID which I can send you if you need, but I have 4 cam pan v1 which connected initially after 1433, but upon powerdown and restart they refused to connect.

I did factory reset, I cleared app cache and app data, deleted each camera, deleted camera group, signed out of app, force stopped app, uninstalled and reinstalled app, and no success.

I had a copy of previous FW version (1002) which enabled me to flash back 2 of the cameras to previous FW, and those 2 cam pans v1 now work again (on 1002).

Using same exact procedure at least 20 times with multiple 32GB SD cards, the other 2 cameras refuse to rollback to 1002 but instead remain on 1433, and continue to connect initially but then refuse to connect on powerdown and restart.

Why did 2 flash back, and 2 don’t?

Please help me, as otherwise I have 2 non-working cameras.

> [@Cam Pans suddenly won't stay connected](https://forums.wyze.com/t/cam-pans-suddenly-wont-stay-connected/244168/18):
>
> They do motion capture, but it isn’t right. Check yours out and report back any issues. The issues I have w\ the new FW are horrible CamPlus AI detections, short CamPlus video events, horrible motion tracking, choppy video, etc. It actually started a long time ago from .860 in January and .1002 in March. The cam is incapable of motion detection when it is in motion panning following motion. It is the craziest thing. I have been fighting it for most of the year.

---

<div class="post-metadata">

**Author:** ![RayfenWindspear](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rayfenwindspear/32/70992_2.png) [@RayfenWindspear](https://forums.wyze.com/u/RayfenWindspear)\
**Post date:** [October 21, 2022, 12:43am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/69 "2022-10-21T00:43:19Z")

</div>

The more and more I’ve had to reconnect the worst one, the more stable it seems to become. I cannot fathom how that can be, but the garage one is STILL connected from after my initial post, and the other one has been connected over 24 hours now.

However, they still have no way to reconnect should they lose the connection. If I fold my router antennas down, the worst one drops. Lift them back up and it will never reconnect automatically, just blink orange and blue.

So there is still a digression here that should be resolved for hidden and AP isolation access points.

---

<div class="post-metadata">

**Author:** ![dannyf](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/dannyf/32/71393_2.png) [@dannyf](https://forums.wyze.com/u/dannyf)\
**Post date:** [October 21, 2022, 1:20am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/70 "2022-10-21T01:20:55Z")

</div>

Massive fail for the new firmware. My 4 v2 cams worked initially, but would not connect to wifi after a restart. The setup process worked… again until restart. I had to downgrade via manual flash to the old firmware… now they are working again!

Wyze have taken down the link (who knows why), but the file is still there:  
[https://download.wyzecam.com/firmware/v2/demo\_4.9.8.1002.zip](https://download.wyzecam.com/firmware/v2/demo_4.9.8.1002.zip)

---

<div class="post-metadata">

**Author:** ![A1A1](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@A1A1](https://forums.wyze.com/u/A1A1)\
**Post date:** [October 21, 2022, 9:42am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/71 "2022-10-21T09:42:58Z")

</div>

2 of my Cam Pan V1’s were able to flash back to 1002, but 2 others refused to do likewise, and remain stuck on 1433,

They’re making it really tough to feel any sense of brand loyalty.

---

<div class="post-metadata">

**Author:** ![Aardvark](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Aardvark](https://forums.wyze.com/u/Aardvark)\
**Post date:** [October 21, 2022, 12:47pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/72 "2022-10-21T12:47:25Z")

</div>

I’ve never been able to manually update any of my Pan V1s. All of them are of the affected QR code described here, which probably explains why they can’t be updated:

> [@Manual WyzeCam Pan firmware update not doing anything](https://forums.wyze.com/t/manual-wyzecam-pan-firmware-update-not-doing-anything/104495/4):
>
> I’ve run into the same issue with three Pan Cams not accepting a manual flash. I was able to successfully get a fourth to flash. The different I found between them is that the one that did accept the flash appeared to be an older production unit (new, but old box, earlier serial). I also found that, encoded in the QR code in the back, the unit that accepted the flash has code D00A000 in it, versus the three units that did not accept the flash has the code F00A000 encoded in the QR code. (Can you…

---

<div class="post-metadata">

**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\
**Post date:** [October 22, 2022, 6:31pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/73 "2022-10-22T18:31:22Z")

</div>

> [@Error (code 3001)](https://forums.wyze.com/t/error-code-3001/244379):
>
> What about the Error (code 3001) that started showing up immediately after the last firmware update… Cam Pan’s seam to be the worst. But this Error shows up on V2’s as well. I have seen this mentioned several times by others. But nor addressed by Wyze. Again, this started right after the resent firmware update.

---

<div class="post-metadata">

**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\
**Post date:** [October 23, 2022, 4:26pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/74 "2022-10-23T16:26:18Z")

</div>

> [@PTZ1 and CamV2 “offline” but actually not - after last update…](https://forums.wyze.com/t/ptz1-and-camv2-offline-but-actually-not-after-last-update/244802):
>
> Since the latest updates (4.10.9.1433 for PTZ & 4.9.9.1433 for camv2), these cameras (I have one of each ) consistently show up as “offline” in the “home” screen - however when I click on them they respond and show a live stream. Powering off and on seems to fix the issue, but it returns, usually after I’ve viewed a stream… Ironic since one of the things this update was supposed to do was to Improve connectivity… Note that I have 4 cam v3s and a PTZ2 that weren’t affected by their latest updat…

---

<div class="post-metadata">

**Author:** ![zsolt.toth.39](https://avatars.discourse-cdn.com/v4/letter/z/c57346/32.png) [@zsolt.toth.39](https://forums.wyze.com/u/zsolt.toth.39)\
**Post date:** [October 23, 2022, 9:45pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/75 "2022-10-23T21:45:18Z")

</div>

I tried to install the latest 4.9.9.1433 wize v2 firmware on two cameras manually.  
Simply dont work. Wyze just became a piece of crap

---

<div class="post-metadata">

**Author:** ![WyzeBaohua](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@WyzeBaohua](https://forums.wyze.com/u/WyzeBaohua)\
**Post date:** [October 23, 2022, 9:58pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/76 "2022-10-23T21:58:36Z")

</div>

Thank you for your post. We have fixed the Error 3001 issue on the firmware side and it is being tested now.

---

<div class="post-metadata">

**Author:** ![WyzeBaohua](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@WyzeBaohua](https://forums.wyze.com/u/WyzeBaohua)\
**Post date:** [October 23, 2022, 9:59pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/77 "2022-10-23T21:59:31Z")

</div>

Sorry for the trouble. Do you mind provide more details about the issue you are experiencing? Is the device offline after manually update or the device won’t update successfully? Thanks.

---

<div class="post-metadata">

**Author:** ![Ctrl-G](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@Ctrl-G](https://forums.wyze.com/u/Ctrl-G)\
**Post date:** [October 24, 2022, 1:02am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/78 "2022-10-24T01:02:01Z")

</div>

I cannot speak for @zsolt.toth.39 but most folks here, it seems, are having issues with the firmware working after it is successfully installed. A few have it work until the camera is rebooted but then it fails with yellow-blue alternating lights. Like the system will not connect to the network or isn’t able to read the credentials or the like. If you use the app to reinstall the camera, it will work until it looses power or you restart it. All of this is in reference to Cam V.2 or Pan Cam V.1.

I have personally reverted to the previous version of the firmware which works for me.

---

<div class="post-metadata">

**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\
**Post date:** [October 24, 2022, 1:27am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/79 "2022-10-24T01:27:20Z")

</div>

Similar symptoms of user in this thread. PanV1 will not hold network login credentials after power loss. Required reinstall every power cycle. User manually flashed back to prior FW.

> [@Wyze cam Pan problem again](https://forums.wyze.com/t/wyze-cam-pan-problem-again/244776):
>
> Does anyone know why this Pan cam needs to be readded to the app every time the camera gets unplugged and plugged back in? I unplug the camera in the room when I’m home and plug it in when I’m leaving to watch my bunny who free roams around the whole house during the day. This latest updates have been nothing but problems, had to install previous firmware on the v2 since it too was getting the error 90. On another note, does anyone have the previous firmware for the pan cam, version # 4.10.8.100…

---

<div class="post-metadata">

**Author:** ![WyzeBaohua](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@WyzeBaohua](https://forums.wyze.com/u/WyzeBaohua)\
**Post date:** [October 24, 2022, 4:22pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/80 "2022-10-24T16:22:09Z")

</div>

Thanks. We are investigating it now.

---

<div class="post-metadata">

**Author:** ![WyzeBaohua](https://avatars.discourse-cdn.com/v4/letter/w/22d042/32.png) [@WyzeBaohua](https://forums.wyze.com/u/WyzeBaohua)\
**Post date:** [October 24, 2022, 4:33pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/81 "2022-10-24T16:33:51Z")

</div>

Sorry for the trouble. On Friday 10/22, there was an offline spike happened on v2 and pan with all firmware versions, and we are investigating it on the cloud side. However, the devices with 9.1433 firmware got impacted most, because we found an issue on the firmware side that caused the device may not be able to reconnect IoT after cloud outage. We will fix that issue on the next firmware build.

---

<div class="post-metadata">

**Author:** ![zsolt.toth.39](https://avatars.discourse-cdn.com/v4/letter/z/c57346/32.png) [@zsolt.toth.39](https://forums.wyze.com/u/zsolt.toth.39)\
**Post date:** [October 25, 2022, 8:07am UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/82 "2022-10-25T08:07:05Z")

</div>

Update  
I managed to put the 499 firmware on one of My V2 cameras manually somehow but still shows offline. I payed for this service before now useless. Luckily there are alternative firmwares.

---

<div class="post-metadata">

**Author:** ![Ctrl-G](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@Ctrl-G](https://forums.wyze.com/u/Ctrl-G)\
**Post date:** [October 25, 2022, 2:17pm UTC](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572/83 "2022-10-25T14:17:03Z")

</div>

Hey zsolt … this one works. It’s what I’m using:

[https://download.wyzecam.com/firmware/v2/demo\_4.9.8.1002.zip](https://download.wyzecam.com/firmware/v2/demo_4.9.8.1002.zip)

You’ll have to re-do the connection / config thing with the app, but it should work after that - as long as you don’t upgrade the firmware.

[Previous page](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572.md?page=3)

[Next page](https://forums.wyze.com/t/wyze-cam-v2-and-wyze-cam-pan-firmware-4-x-9-1433-released-9-27-2022-slow-rollout/242572.md?page=5)
