Wyze Cam v.4 Motion Detection

[Crease]

Welcome to the Forum, @carolrichard_2000!

What, exactly, is it that you’re seeing, and what do you expect to see. Also, are you using any kind of subscription?

If what you’re seeing is unwanted “Complete Motion Detected” notifications, then you may need to check/adjust settings for each affected camera, something like this:

@Crease

if you’re using a subscription and have selected  Settings ➜ Event Recording ➜ Smart Detection Events but are still seeing unwanted generic “Complete Motion Detected” and “Sound Detected” notifications, then you’ll need to temporarily switch RECORDING PREFERENCES to All Events in order to make the Customize Detections screen available so that you can deselect those. Sometimes that’s part of what may get reset with a firmware update or when using Reset Services, so you’d want to do something like this:

1. Navigate from Video Doorbell v2’s Live Stream screen to  Settings ➜ Event Recording.
2. In the RECORDING PREFERENCES section, select All Events. This changes the Customize Recordings item in that section to Customize Detections.
3. Tap Customize Detections.
4. On the Customize Detections screen, deselect Other Motion and Other Sounds for the NOTIFY column.
5. Navigate back one screen to Event Recordings and select Smart Detection Events. This will change Customize Detections back to Customize Recordings.

If you’re not a subscriber and just want to turn off notifications, then you can do that within each Cam’s  Settings ➜ Notifications or just navigate from the app’s Home screen to Account ➜ Notifications ➜ Push Notifications and make the appropriate changes there.

If you can’t do that, then it may be that the cameras you’re describing have been shared with you, in which case the owner account controls all notification settings.

Without more information, it’s difficult to understand the nature of the problem you’re describing and to suggest a simple solution.