Wyze Cam Pan V4

I have a Wyze Cam Pan V4 plus 4 other cams. I purchased cam unlimited so I can view on my lap top. When I try to view events on my lap top it says I need Google Chrome for my V4 cam. So I downloaded Chrome and went to view my V4 cam which now shows up but all I get is sound and no video. All my other cams work fine. Anybody have a fix for this?